679 comments found.
@FuturityWeb – could you please let me know if you could find good plugin for ’’’Get A Quote’’ option?
Hi! You can try this simple plugin: https://wordpress.org/plugins/get-a-quote-button-for-woocommerce/ Simple CSS adjustments will be needed.
Hello, Ive submitted a ticket, Im installing the theme, but the vehicles are notimporting. It gives me this error:
[WARNING] Failed to import vehicles Audi [WARNING] Failed to import vehicles Ford [WARNING] Failed to import vehicles Honda [WARNING] Failed to import vehicles Kia [WARNING] Failed to import vehicles Mondeo [WARNING] Failed to import vehicles Rio [WARNING] Failed to import vehicles Scorpio [WARNING] Failed to import vehicles Soul [WARNING] Failed to import vehicles Sportage [WARNING] Failed to import vehicles 2012 [WARNING] Failed to import vehicles 2013 [WARNING] Failed to import vehicles 2014 [WARNING] Failed to import vehicles 2015 [WARNING] Failed to import vehicles 2016 [WARNING] Failed to import vehicles 2017 [WARNING] Failed to import vehicles 2018 [WARNING] Failed to import vehicles A3 [WARNING] Failed to import vehicles A5 [WARNING] Failed to import vehicles A6 [WARNING] Failed to import vehicles A8 [WARNING] Failed to import vehicles Civic [WARNING] Failed to import vehicles CR-H [WARNING] Failed to import vehicles CRV [WARNING] Failed to import vehicles Fiesta
Pls my project is on hold because of this… I need urgent help …
Hi! I responded to your tickets already, please check your e-mail.
Hi there, I opened a ticket about a month before ”#30184 Typography issue – Chromium”. It seems that kirki customizer isn’t loading any typography and the theme works with this customizer framework only. As you understand, this is a very crucial problem that needs to be solved ASAP. Please answer my question, because the ongoing project is on hold..
Hi! I’m working on getting a solution for you ASAP. Thank you for your patience!
Please the ticket is more than one month active and we need a solution ASAP
Dear Chromium team, I am intended to order Chromium – Auto Parts Shop WordPress theme, but having difficulties to get a response to my preliminary questions. Would you please let me know if could help with fresh theme installations?
Hi! Typically, theme installation is a paid service. I will be glad to take a look at your situation and provide you with all kinds of assistance, though. Please create a ticket at https://themeszone.freshdesk.com
In demo – https://chromium.themes.zone/toolshop/ – there is a sidebar navigation on the homepage next to the slider, that shows a list ‘Variables —— to Angle Grinders’, surrounding this list is the html code color – ffba00. Where in customise or the theme files can this color be changed to another?
In the left sidebar of the store/shop there is the title ‘Categories’ – with a number listed in that particular category, where in the code is it possible to change the colors of the numbers so they present more clearly?
Hi! Can you please send me the screenshots with these elements which color needs to be changed marked?
The border around this screenshot – https://paste.pics/d988123afdea49d6fc0165d9eb750b0d – html code used – #ffba00. Where in customise or the theme files can this color be changed to another? This is the border around the tabs, it’s approx. 1 px all the way around and I’d like to change the color.
Then the categories section on the store/shop widget – https://paste.pics/6a36f52b8c9fc3ce74607416d8f2ee6b. The number of products in each category is very faint, where can this be changed to different colors to stand out better?
Also, where in the code is it possible to widen the search box – https://paste.pics/B6RRJ – , the area on the attached screenshot, where the words, ’Search by Title, Brand, Category….’, I’d like to have it wider, thank you.
1. Try adding the following code to Appearance -> Customize -> Additional CSS:
.widget_tz_categories.alt-style {
border-color: #000;
}
2. Try adding the following code to Appearance -> Customize -> Additional CSS:
.widget_tz_categories .count {
color: #000;
}
3. Try adding the following code to Appearance -> Customize -> Additional CSS:
.dgwt-wcas-search-form {
width: 130%;
}
Please be sure to renew your support license to get full volume of support from our support team.
1. Added: widget_tz_categories.alt-style { border-color: #000; } Response: The border color around the section stays the same, any other suggestions? Should really be an option in the backend to change. The border around this screenshot – https://paste.pics/d988123afdea49d6fc0165d9eb750b0d – html code used – #ffba00.
2.) Added – .widget_tz_categories .count { color: #000; } Response: Makes no difference, color stays the same.
3.) .dgwt-wcas-search-form { width: 130%; } Response: Makes the search form wider, but goes to the right, is it possible to move it wider to the left?
https://chromium.themes.zone/toolshop/
Yes I’m sure, because I wouldn’t be asking the question how to change it otherwise. In customise, in general style it states, ’Tools Shop Style’. When I add in the suggested code you mentioned, it doesn’t change the border color of #ffba00 to #000. Where else might the code be to change this?
Okay, I’m testing my codes on a copy of the Tool Shop demo now.
1. Add this instead:
.widget_tz_categories.alt-style { border-color: #000 !important; }
2. Same thing, make sure there’s !important at the end:
.widget_tz_categories .count { color: #000 !important; }
3. Try adding something like this and then play with the values if necessary:
@media screen and (min-width: 768px) {
.site-branding .hgroup-sidebar .widget {
margin: 0 18em 0 0;
}
.dgwt-wcas-search-form { width: 150%; } }
Hi, it’s the border around the ‘TZ Hoverable Tabs’ on the homepage. I added in the code snippets as per the above and nothing changes. When I add in the suggested code you mentioned, it doesn’t change the border color of #ffba00 to #000. Where else might the code be to change this? I look forward to your feedback, thank you.
Let’s compare our demos and codes. First of all, does you demo look like this http://themecheck.net/chromium3/ ( I mean the TZ Hoverable tabs element, primarily)?
Yes the demo looks like that, I just want to change the color with the red lines – https://paste.pics/B7Q9S. I’d like to change it from #ffba00 to another html color. I look forward to hearing a fix for this, thank you.
Great. Then, do you add the following code to Appearance -> Customize -> Additional CSS and press the “Publish” button?
.widget_tz_categories.alt-style { border-color: #000 !important; }
I added that already, since that’s what you mentioned 18 hours ago:
Okay, I’m testing my codes on a copy of the Tool Shop demo now.
1. Add this instead: .widget_tz_categories.alt-style { border-color: #000 !important; }
When that code is added, it doesn’t change the color.
I remember, but you mentioned adding codes to code snippets. By code snippets you mean Appearance -> Customize -> Additional CSS?
And, of course, I’d like to see your site. Please create a ticket at https://themeszone.freshdesk.com and provide your site URL with temporary wp-admin access.
Hello, i have a pre-purchase question please.
First question, does your theme support RTL languages?
Secondly, is your theme compitable with multivendor plugins like wc market place and dokan?
Thanks
Hi! Thank you for the questions! We don’t have 100% support of RTL and multiventor plugins, so you may need developer’s assistance on the matter.
Hello, I am overall pretty happy with your theme that I am using for a client. I would love to have the bottom red bar with the search and login tool on mobile be moved to the top and be able to integrate an actual search bar on the page via mobile. I need to the mobile version to run smoothly because over 65% of our customers shop on the phone.
The website is www.geiserperformance.com
Hi! You are contacting the wrong team. You use a Shopify theme, while we are the makers of WordPress theme.
Hello, I am overall pretty happy with your theme that I am using for a client. I would love to have the bottom red bar with the search and login tool on mobile be moved to the top and be able to integrate an actual search bar on the page via mobile. I need to the mobile version to run smoothly because over 65% of our customers shop on the phone.
The website is https://www.geiserperformance.com
Hi! You are contacting the wrong team. You use a Shopify theme, while we are the makers of WordPress theme.
This is a pre-sale consultation. Is it possible show and buy the products from a list, instead the usual boxes? Please see as example:
Hi! Thank you for taking interest in our theme! Yes, there is a list view, but it doesn’t look exactly like the one on your screenshot. It looks like this: https://prnt.sc/w5mydn
Thank you for your prompt reply. This is for a b2b (tire distributor to car shops), so: > There’s no need for the client to see the tire picture in the list view. >The client must be able to buy several tire models and several units/model, right from the list view. > Description on the list view should be just technical specifications, no need of “sales” text. Is this configuration possible?
We don’t have such option in our theme. It either needs to be customized with custom code or a plugin, or you need to look for another theme that perfectly fits your needs.
I found this plugin https://barn2.co.uk/woocommerce-product-list-view-plugin. Any experience? Will it work with your theme? Thank you.
No experience. I can send you our theme to test the plugin, though. Please create a ticket at https://themeszone.freshdesk.com
Hi! Thank you for taking interest in our theme! Yes, there is a list view, but it doesn’t look exactly like the one on your screenshot. It looks like this: https://prnt.sc/w5mydn
Does the theme work with the BigCommerce Plug-in?
Hi! No, we haven’t tested it with BigCommerce and can’t guarantee compatibility.
I noticed this theme hasn’t been updated since November. Is it compatible with latest Elementor, Wordpress and Woocommerce. I noticed that Wordpress has had a few updates since your update and Woocommerce has made some major updates since your theme has been updated. Thanks
Hi! Thank you for the question! The theme is compatible with the latest versions of Elementor, WooCommerce, and WordPress.
Hello, just wondering when was the last time this theme was updated, it is compatible with the new version of WordPress?
Thank you.
Hi! The theme is compatible with the latest WordPress.
Hello, where can I find a changelog, please? The link on your website doesn’t work. Thanks
Hi! Readme.txt file inside the theme folder contains the changelog
Hello
Few day ago we bought your theme. Installed it on the brand new hosting account with brand new WP installation. Then I activated the plugins and your theme and import the demo. Ive done nothing more.
My hosting meets all the php requirements stated on the import demo page.
What I can see after the demo import is many php errors all around. This is how it looks like after the demo import – https://prnt.sc/w2hbzc
I opened a ticket, provided all the necessary information for your support to examine the issues 1 by 1 with 4 point.
Unfortunately the answer your support gave me is quite inadequate
You can get familiar with our conversation on ticket #30505
Moreover one of your plugins named TM WooCommerce Compare & Wishlist (on brand new WP installation) prevent users to login. From my short experience with this theme and not so short experience with your support (read below) I can say your product is broken and my hope that your support will help me evaporated.
We are a web design/development studio and this message is on behalf of my customer. We as an agency had very bad experience with one of your other themes – Handy. Again very very inadequate support and lots of bugs after every update. Back then we just decided to stop wasting our time with your products and switch to a working theme. If you are curious about this case – I can provide you more details on this particular failure with ticket numbers and so on.
We spent a lot of time trying to receive adequate answers from your support with Handy so now with Chromium I don’t want to waste the same amount of time with your support and its generic bot-like answers with links.
So I have one last question – I want to be refunded and want to know what is the procedure for this to happen. Shall I escalate this case to Theme Forest’s support or this message to you is enough?
Waiting for your refund and thank you in advance.
Hi! I’m sorry that your experience with our theme wasn’t good. I assure you that our theme is working, and, as far as I can see, our support agent provided you with instructions on how to install the demo. I’ll be also glad to install the demo for you if you want, it’s a quite simple process. However, we don’t want our clients to be unhappy, and if you want a refund – you can request it on this page: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Hello, this is the developer writing. Please notice the first two errors they state that the php sessions folder is not writeable, that prevents system from creating the php session. Please contact you hosting provider to make this folder writeable.
can we integrate wallet/cashback system
Hi! Thank you for taking interest in our theme! Yes, it is possible if you can find a suitable plugin that is compatible with WooCommerce.
Hi, When will you be updating theme for latest WP version 5.6? TZ Elements are not working with latest version – had to roll back to 5.5. Thanks
Hi we will be updating it today!
Would you please drop us a but more details on the error at https://themeszone.freshdesk.com
Thanks
And if you are experiencing any issues, please feel free to create a ticket at https://themeszone.freshdesk.com – we’ll do our best to help!
Thanks – just sent through a ticket
please can i use this theme for oil tools marketplace website? like this website https://bazaarr.com.ng/
Hi! Thank you for taking interest in our theme! Our theme does not come with a multi-vendor solution, so you’ll have to adapt it yourself.
please i want to use this plugin, https://wordpress.org/plugins/wc-multivendor-marketplace/
will it b compatible with your theme
I’m not sure, since we haven’t tested it. Most likely it will work, but will require certain coding adjustments, mostly CSS.
ok but is there a way to know the cost of coding adjustments so i can know the budget i will give my client
i have show him the theme and he like it i need to add the coding adjustments cost to the cost of the theme
I can let you test the theme, so that you could try installing the plugin and see if it’s going to work fine.
please do, i realy appreciate it
how do i get started
Please create a ticket at https://themeszone.freshdesk.com
Hello, what’s the latest version of the theme, and is it compatible with WP 5.5.3 and latest versions of WooCommerce and Elementor?
Hi! The latest version of the theme is 1.3.16, it is compatible with the latest versions of WordPress, WooCommerce, and Elementor.
Purchased this, how the hell am I going to get the slider plugin? Your support site is not working. Bad seller. Why wouldn’t you bundle it with the download like all other sellers on here?
Hi! I’m pretty sure our support site is working. Please create a ticket at https://themeszone.freshdesk.com and we’ll send you the plugins. If you still can’t – e-mail me at themes.zonehelp@gmail.com We moved our themes to the 100% GPL license, and Envato administration requested that we remove those bundled plugins from our theme package, since they are not compatible with the 100% GPL license.