151 comments found.
Hi,
I have a question regarding the blog posts. I want to translate the name “Read More” under the blog to a different word. Can you please let me know how to do that or the code navigation in order for me to change it? Thanks.
Hi.,
Please refer this link for more info – http://themessupport.com/forums/topic/translate-theme-2/
Regards., DesignThemes Support.
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.netHi.,
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
Thank you, we look forward to helping you!
How can I change the brush icon (Right Bottom)?
Hi.,
Kindly replace this image in the mentioned folder as shown in screenshot https://prnt.sc/woe5d1. Here is the image path wp-content/themes/beaux/images/totop.png
Hello, a month ago I bought the page and I need you to give me support I am having problems, you can give me your email or write me herborp13@gmail.com
Hi.,
Please be more specific about your issues with some screenshots/videos to support@wedesignthemes.com so that we can check and let you know asap.
Regards., DesignThemes Support.
I ALREADY WRITTEN YOU TO THE MAIL, THANK YOU I AWAIT YOUR PROMPT REPLY
Hi.,
We have replied to your email. Please send the FTP and admin login details in that email.
Regards., DesignThemes Support.
On the homepage email subscribe? where do i go to change that?
Please edit the page with elementor and you can see the options shown here in this screenshot https://prnt.sc/wofb40
Hello,
After installing the demo content the demo looks awful after installation, every image is pixelated! is this a new thing?
Also after installation I see I am requested to purchase licences for:
JetElements For Elementor
JetTricks
LayerSlider WP
Slider Revolution
and Elementor “go pro” if I want to “unlock” more features!
The cost of this makes your theme four times more expensive just to have updated copies. The plugins bundled in your theme download are also out of date.Do you know when the updated plugins will be available and why the site is pixelated?
Also the text in the header does not animate like is does in your demo version.
Many thanks in advance
Cliff
Hi.,
1) Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : http://docs.wedesignthemes.com/image-link/beaux.txt
2) Kindly, send us a message through the right
bottom form located @ http://themeforest.net/user/designthemes so that we will
send you the latest updated plugin files.
More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/
If the issue persists, please open a support ticket and our team will get back to you as soon as possible.
Thank you, we look forward to helping you!
rtl supported?
Hi.,
Thank you for contacting us.
Sorry our theme is not RTL supported. We will try to include it in our future versions.
Hello, i am having a issue with this theme: when click on profile icon (top right) site redirected to wordpress admin login and not to account/login. I’ve noticed that this problem is also present in your demo version on themeforest.
Hi.,
Yes, this is not an issue. It will redirect to the WordPress login page.
Regards., DesignThemes Support.
HI !!
One question, when im in any product where can i change to spanish the label PREVIOUS PRODUCT or NEXT PRODUCT
Thanks !!
Hi.,
Please refer this link for more info -
http://support.wedesignthemes.com/knowledge-base/how-to-translate-the-theme-2/Regards., DesignThemes Support.
i have a question about the sections. when you click on one of the items on the second product section of the homepage. Instead of it going to the default template product page can i send it directly to my stores product page?
Hi.,
Sorry, We do not have this feature. Let us know any other queries.
Regards., DesignThemes Support.
Hello, I am having the following issues with this theme:
1. Your theme (Beaux Child) contains outdated copies of some WooCommerce template files.
2. I cannot edit the home page to change the image or the text on the front page, I tried everything.
Please help. I sent an email to support, hope to have this fix soon.
hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Sent
Hi.,
We replied to your mail ID. Please check.
Regards., DesignThemes Support.
Hello, how do I change the subscription and contact us from going to you and the header image on the shop page?
Hi.,
Thank you for contacting us.
Please navigate to Dashboard > Pages > Edit Page > Goto Page Settings > Breadcrumb Options
Edit : https://prnt.sc/qifzse
or
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
.main-title-section-wrapper .main-title-section-bg { background-image: url(https://ubmhq3b8uol6uxk61ipn5a12-wpengine.netdna-ssl.com/wp-content/uploads/2020/06/breadcrumb-bg7.jpg);}
Note: You can change the value as per your need.
I am afraid this didn’t answer the question. All subscriptions are going to designs@iamdesing.com. I need to change this.
All contact forms are also going to you.
How do I change the header image on all the pages, except home.
Thanks,
Sorry, let me rephrase that, it addressed the breadcrumbs but not where the subscribers are going.
Hi.,
Edit contact form and change mail ID like this – https://prnt.sc/wfrwaa
Regards., DesignThemes Support.
Sorry, let me elaborate a bit. I’ve done that. Although the contact form is still wonky, that’s not the question. My question is in regards the subscription form on the bottom of the page. When someone subscribe to my website, it is not coming to me but to you instead. How do I change this. I’ve already set up my mail chimp etc. But subscriptions aren’t being directed to me. How do I change so that subscriptions comes to me?
Hi.,
Please refer this link for more info – http://docs.wedesignthemes.com/dt_articles/mailchimp/
Regards., DesignThemes Support.
SOLVED.
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end 
Hi !!
Where can i change the slider rev of home ???
Thansk
Hi.,
Please go to Dashboard Pages > slecet Home Page > Edit the Page > Page Settings > Slide > Slider to select your sliders or slides.
Please refer : http://recordit.co/7clTptaVCU
My license code from Envato is not working in author’s support system.
I’m not able to activate the theme due to some error:
Fatal error: Uncaught Error: Class ‘DTMFramework_Metabox’ not found in /wp-content/themes/beaux/inc/metabox/dtm-framework-override/config/metabox.config.php:576 Stack trace: #0 /wp-includes/template.php(730): require_once() #1 /wp-content/themes/beaux/inc/metabox/cs-framework/cs-framework-path.php(116): load_template(’//wp-content/th…’, true) #2 /wp-content/themes/beaux/inc/metabox/cs-framework/cs-framework.php(69): dtm_locate_template(‘config/metabox….’) #3 /wp-includes/class-wp-hook.php(287): dtm_framework_init(’’) #4 /wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #5 /wp-includes/plugin.php(478): WP_Hook->do_action(Array) #6 /wp-settings.php(546): do_action(‘init’) #7 /wp-config.php(90): require_once(’/wp-settings.ph…’) #8 /wp-load.php(37): require_once(’/wp-config.php’) #9 /wp-admin/admin.php(34): require_once(’/wp-load.php’) #10 /wp-admin/themes.php(10): require_once(’/wp-admin/admin…’) #11 {main} thrown in /wp-content/themes/beaux/inc/metabox/dtm-framework-override/config/metabox.config.php on line 576
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hello, I accidently deleted the cursive font off of the media section of my Beaux theme. Can you please assist / support me in getting the original font back?
Hi.,
Josefin Sans,'Josefin Sans', sans-serif and Caramello,Caramello, Caramello
Only the above fonts were used in our theme. It seems you missed “Caramello”, which we have uploaded as custom font. If you need this font, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will import it for you.
Regards., DesignThemes Support.
How to add woocommerce shopping cart icon on mobile view similar to that seen on desktop? I also made the same request in the support forum but I didn’t get any response. Thanks
Hi Manuela..,
Kindly mail us your FTP and WP-admin Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that we will check the issue and fix it ASAP!!.
Regards., DesignThemes Support.
Hello, there’s possibility to have an “quick add to cart button” in products archive page, in order to add product to cart without enter the product page. Thank you.
Hi Karsusita.,
Yes you can add to cart button in product archives page. Please have a look at this video http://recordit.co/6pBESHAftP for adding that icon. Please let us know if you have any queries and we are ready to help you.
Regards., DesignThemes Support.
Hello, thanks for the great theme. Can you please tell me where I can change the picture “to top”? Many thanks & best wishes Natalie
Hi Natalie..,
Kindly get into your Dashboard > Appearance > Customize > Additional CSS > Paste the below given css code.
toTop { background-image: url( your respective image url here ); }
Regards., DesignThemes Support.
Hi, I was trying to register on your support website but confirmation email didn’t arrive.
I have an issue. When I am editing homepage with element I can’t scroll down to edit element. I tried on different devices or web browsers. Nothing. Without it I can’t edit demo content. It is the first time I have that kind of problem in theme. Please help me. Thanks
Hi.,
Sorry for the inconvenience,
1) Please do ensure you have checked your spam mail too. If there is no email still then can you please email us support@wedesignthemes.com. Kindly mention your purchase details and our team would certainly check this further for you We look forward to helping you!
2) Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hi, why the plugin: JetElements For Elementor, JetTabs and JetTricks are not able to update?
We reply to your mail please check
Hello, we try to get support in your website but the email of register never arrives, so we need to solve a problem in the theme, we are triying to translate with POEDIT and the changes dont apply in theme, so can you help us? what email can we contact you, thanks a lot.
Hi.,
Sorry for the inconvenience,
Please do ensure you have checked your spam mail too. If there is no email still then can you please email us support@wedesignthemes.com. Kindly mention your purchase details and our team would certainly check this further for you We look forward to helping you!
