Hello,

Open Row Settings > Design > Sizes > Mobiles and set Min Height to auto: https://prnt.sc/w89ywl

Let us know if it works for you!

Thanks for your response. But a background image remains fullscreen and doesn’t fit to the new size.

Please create a ticket on our Support Portal so our engineers could investigate the issue better.

Thanks!

And the pro sort-down icon is something I also cannot use…

Hello,

It sounds like a bug. Please provide your website credentials via this form (URL, admin username, and password) so our engineer could investigate the issue https://themeforest.net/user/upsolution#contact

Thanks in advance!

Hello,

Open Row Settings and set Row Height to Equals the content height and enable Full Width Content, please see this: https://prnt.sc/w6h3tw

Let us know if you have further questions!

Hello,

Post Content element supposed to be added to Products Content Template, please take a look at this guide: https://www.youtube.com/watch?v=y0p4NBGXUsI

Let us know if it helped!

Hi, thanks for the quick response. I’ve checked the video but on my website it won’t show the wp bakery editor when I want to edit the content templates, see: https://imgur.com/a/wa9U3F7

Any idea how to turn this on for the content templates?

Thanks!

Hello,

Please see this https://help.us-themes.com/impreza/plugins/vc/#how-to-enable-wpbakery-page-builder-for-the-portfolio-posts-products-and-page-blocks-

Let us know if you have further questions!

Hello,

Unfortunately, these attributes aren’t adjustable out of the box. But you can hire a separate developer to implement this feature for you.

Hi,

Try the next code:

<script>
    jQuery(window).on('load', function(){
        $us.WGrid.prototype.afterAppendItems = function( $items ) {
            $('.woocommerce-loop-product__title').find('a').each(function() {
                this.innerText = this.innerText.split('–')[0];
            });
        }
    });
</script>

Let me know if it helped!

didn’t work. now it stays at 9%.

Hello,

Please provide credentials via this form (URL, admin username, and password) so our engineer could investigate the issue https://themeforest.net/user/upsolution#contact

Thanks in advance!

I sent. Thanks in advance.

Hello,

Yes, you can use a single license as long as these subdomains belong to the same projects. The only issue is that you won’t be able to activate your license on all subdomains but everything will work, please take a look at this article for details: https://help.us-themes.com/impreza/installation/activation/

Let us know if you have further questions!

Thank you so much for the quick reply. Yes, all the subdomains belong to a single project, hence using Wordpress multisite.

Hello,

We fixed this issue, please try again, should be working now.

Thanks, I tried again a few hours ago. It worked but did not yet receive an email with login credentials.

Hello,

We fixed these compatibility issues a long ago. Please make sure that you’re using the latest Impreza 7.11 version, then clear all cache and try again.

Let us know if it helped!

Hello,

Unfortunately, there is no such feature available. Try using 3rd party “Maintenance” plugins, usually, there are plugins almost for everything.

Let us know if you have further questions!

Hello,

Yes, it possible, take a look at this article for details: https://help.us-themes.com/impreza/installation/activation/

Let us know if you have further questions!

Hello,

Please make sure that you updated the required UpSolution Core plugin, in rare cases outdated plugin throws such errors. If it won’t help, provide credentials via this form (URL, admin username, and password) so our engineer could investigate the issue https://themeforest.net/user/upsolution#contact

Thanks in advance!

I did update the core plugin, and deleted everything and reinstalled everything. You have not coded your theme to fail gracefully. And this is not the first time after an update that your theme changes wrecked the work I made on my website.

Yes, you’re right there is a bug caused by an outdated UpSolution Core, we’ll provide a permanent fix in the next release. Please follow this thread https://help.us-themes.com/impreza/tickets/46775/ in order to find a fix.

Thanks!

Hello,

Please provide us with a relevant URL so we could check your website.

Thanks!

Hello,

As I can see this website doesn’t use Impreza. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our support guys could help you out.

Thanks!

Hello,

Yes, agree. We’ll consider supporting other page builders in future Impreza versions.

Hello,

We couldn’t reproduce this error. Please provide full error.log file via this contact form so we could investigate the issue better: https://themeforest.net/user/upsolution#contact

Thanks!

Could you please tell me the path where I can find the log file? Thanks in advance

Hello,

Unfortunately, Impreza has no log files. Please contact your hoster and ask them to provide the latest 10 entries. Probably you can find this log file at Hosting Panel.

Thanks!

Hello,

This issue might be related to Rocket Loader, please go to Cloudflare panel, deactivate Rocket Loader, clear cache and try again.

Let us know if it worked!

Yes! Thnx it works!

Hello,

Please provide us with a relevant URL so we could take a look.

Thanks!

Thanks for the reply… turned out to be a plugin issue.

Hello Michael,

Please provide us with relevant URLs and exact device configuration so we could investigate the issue better, you can use this contact form to send privately https://themeforest.net/user/upsolution#contact