759 comments found.
the theme is not fully compatible to new jQuery in WP 5.6. portfolio in firefox not starting in a grid in WP 5.6. in older WP versions it does.
Hi, please do open a ticket at support.anpsthemes.com. Thank you and best regards
Something new with this long awaited update ?
Hi,
thank you for contacting us.
There is already the newest version on Themeforest which is fixing Swipebox issue and is compatible with WordPress 5.6 version. You just need to update theme and anps_theme_plugin.
For further support please opan a support ticket.
Best regards
Does that repair the layout of the portfolio also which was not in a grid but one below the others?
hi, i update my Wordpress version to the latest one but unfortunately my website has an error which is when i click any link it show me black background. please advise .
Hi. Please follow this instructions https://anpsthemes.freshdesk.com/a/solutions/articles/12000076602 untill the update is ready. Thank you and best regards
Hi, after the last WordPress update, when I click on any place in my website pages a black screen pops up. I understand from the previous comments that this is happening due to a compatibility issue with the Constructo theme. so when will you release a new version of this theme with this problem solved in it? because it is causing our company a lot of headache thanks
Hi, please follow this temporary solution before the official update is released.
https://anpsthemes.freshdesk.com/a/solutions/articles/12000076602Thank you and best regards
Does it work with WordPress version 5.6?
Hi yes, there should be no issues. In any case we always suggest back ups. Thank you and best regards
please tell me where can I download the demo version of the home page. By default it is not included in the theme import
Hi, you can select demos in theme options. Navigate to apperance – theme options – dummy content. Thank you and best regards
Many thanks
Good day. I deleted the previous version of the site without saving. It’s okay, since I just started. But now that I reinstalled this theme, I am missing a demo version. Now it’s just a clean page with a logo. Also, I am having trouble getting the sidebars to work. Although in the previous version of the site I did it. All pages say that the theme has 4 other widget areas, but this page does not show them. None of them show. The black screen, like other users, too. Perhaps all these problems are related? I would be very grateful if you can help.
Regarding the bug, we are working as fast as we can top push updates. Thank you for your patience. Regarding demos, you can navigate to apperance – theme options – dummy content. You can find them there. Thank you and best regards
Hello since the wordpress 5.6 update despite your theme update 4.1.7 the theme has many problems, the rows of WPBakery Page Builder are no longer stretchable in width to 100%. The portfolio no longer works at all and no longer appears. I want to buy a support extension, but you still have to be sure that the theme will be repaired.
Hi. Ofcourse we are updating all our products which takes time also envato submition revew can be time conusming. Thank you for your patience.
Ah ok cool I will wait to buy a license and have the latest version of the theme. thank you for your reply
You are welcome!
For those with the black screen issue, as far is I can tell it is not resolved in version 4.1.7 and also, after updating your Anps Theme Plugins will be either disable or uninstalled, so you have to go back into “install required plugins” and install Anps Theme Plugins, but you will still have the jquery.swipebox error. I am using WP Downgrade to run WP Version 5.5.3 to correct the problem until it is resolved on the developers end.
Hi. We are updating all our products which takes time also envato submition revew can be time conusming. Thank you for your patience and best regards
Hello, after the last WordPress update, my website broke due to a compatibility issue with my Constructo theme. I understand the latest theme update (10th December) should solve this, but I still cannot find it as usual in my WordPress dashboard. When will it become available? Thanks!
Hi. We are updating all our products which takes time also envato submition revew can be time conusming. Thank you for your patience and best regards
Ok, thanks a lot for your prompt reply!
I have a site that is not live yet, still working on it. Just yesterday we noticed that clicking from one navigation menu item to another, the screen just goes black. Refreshing it or typing in the page url direct works. – WP is the latest version. I re-downloaded the theme to see if I missed an update. Installed that. Problem is still there, but now header icons are missing as well as all footer widgets. RE uploaded the original theme version… same problem. Missing header and footer. **Other themes work fine for moving from navigation menu item to another. Any ideas?
Hi. We are updating all our products which takes time also envato submition revew can be time conusming. Thank you for your patience and best regards
Do I need to purchase WP Bakery?I have the latest version of the theme. But WP Bakery is Version 6.4.1 and says I need to update to 6.5, but need a license.
Hi. No you do not need to buy it. Hi. We are updating all our products which takes time also envato submition revew can be time conusming. Also do open a support ticket on support.anpsthemes.com our staff can be helpfull so you dont need to wait for the update process. Thank you for your patience and best regards
Hello, is possible to add attribute in products?
Hi. Yes. Thank you and best regards
Hi After updated the theme last version and installed Wordpress 5.6 portfolio page is not displayed with 3 columns and 2 rows but all is placed on a vertical list
Hi,
thank you for contacting us.
Please open a support ticket: https://anpsthemes.freshdesk.com and include site url and wp-admin login data and we will check what could be wrong.
Best regards
Hi,
When I click update from edit page, it redirect me to theme default 404 page. May I know how can i fix this?
Please write a ticket at http://support.anpsthemes.com/ and someone from our team will help you. Thanks in advance
the portfolio system is completely broken since the latest wp update. you cant add images or select images or change the header photo all you can do is set the feature image..
Hi,
thank you for contacting us.
Did you update Constructo theme and anps_theme_plugin? This should fix your problem.
If it still won’t work, you can open a support ticket: https://anpsthemes.freshdesk.com/
Best regards
Hello. How can i change image height in the page heading?
Ok, i found a solution. I entered I typed in the custom css field:
.page-heading img { max-width: 200px; }
It was a good idea?
Hi, please do open a ticket at support.anpsthemes.com so our staff can better help you.
If you have any other non support related questions, I am here to help.
Thank you for your understanding and best regards
Hello, can I change all the fonts? And can I add icons of Instagram, WhatsApp etc.?
Hi. Yes of course. Thank you and best regards
Hello, can i use the theme on a several different sites?
Hi,
thank you for contacting us.
By Envato rules one license in per one website. It is the same for all themes on the Themeforest.
If you have any questions, do not hesitate to contact us.
Best regards
What’s going on with the google maps? I checked out the demo preview and click contact us and on the page it says google maps can’t displayed. Just want to know if that’s just saying on your demo or am I going to have a problem when I purchase this template…
Hello, you need to generate your own Google maps api key and enter it in Theme Options. After that google maps will be displayed. If you have any more questions, open the ticket at http://support.anpsthemes.com/ and someone from our team will help you.
