Everything you need for
your creative projects, for
one low cost
This author's response time can be up to 1 business day.
Hi we have an issue with the WP Bakery plugin being expired, how do we go about updating this plugin with the purchase of your theme?
Is the theme compatible with wordpress version 6.0.1? Thank you
Is this theme compatible with WP 6.0 or not ??
Is this going to be updated for Compatibility for WP 6? Even if you guys update the info that it is compatible with the current Version of the theme. Or is this not being updated anymore?
It has been over a year since you updated this Theme. We are at WP 6.x now and you don’t respond.
If this Theme is abandoned, then please tell us so we are well informed.
Happy to report this to ThemeForest.
What Filter is on those images in the slide
Is the theme compatible with wordpress version 6.0? Thank you
Hi, I notice that the scrollspeed of the Constructo theme is really fast. Is there a way for us to disable the custom scroll speed?
Prepurchase question, how can i see your megamenu?
Any help on ticket #37759. It’s been over a week.
thank you for contacting us.
We already replied to your ticket. Please keep the conversation there.
Its been 12 days since the ticket was opened. 5 since your last comment asking for FTP which was given and no response to anything since. Not the best support I have to say. Won’t be considering your company for future products at all.
Hi, we replied to your ticket 13 days ago and didn’t receive any reply on it. If you still need help, please reply inside a ticket and we will help you.
No. As I said in my review and in that ticket you are referring to, I give up on waiting for you. I dug into the code and fixed it myself. Seriously, will not be using any of your products for future clients with the level of support you provide. It’s been an educational experience for sure.
We are really sorry for a bad experience. Somehow we missed your ticket. Anyway if you will need any help in the future, please let us know.
I just hope you learn from this experience and up your game on supporting the people who are supporting you.
Tabs no longer work correctly after updating the theme. Both YouTube videos and PDFs embedded in tabs are not displayed. Is there already a solution for this problem?
please open a support ticket: https://anpsthemes.freshdesk.com and include a direct link to your issue.
Do you guys still update and support that theme?
yes, we are still supporting it. If you have any problems please open a support ticket: https://anpsthemes.freshdesk.com and we will help you.
Is this theme compatible with WordPress 5.9?
The package couldn’t be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
How to solve it?
Please check the next article: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
If you have any questions, please open a support ticket.
Is the theme compatible with wordpress version 5.9.1? Thank you
We tested on our server and everything was working fine. We are still suggesting you to try on test server first.
If you will have any problems, please let us know.
Hi, the theme has not been updated since July last year. When do you plan to release the new update? Thanks
We are checking and testing with the newest version of WordPress and other plugins. If there will be critical problems, we will immediately update a theme. For new features, we are now in the middle of planning and after will start to work on it.
If you have any problems with our theme, please open a support ticket and we will help you.
ID support: #37681
we just replied on your ticket. Please keep conversation there.
I opened a ticket but you have not answered me
WP version 5.9.1
Could you provide us with the ticket ID and i will try to ping the support team, sadly we dont work during weekends. Probably they did not answer because you do not have a valid support.
When I edit site:
strrpos (): Argument # 3 ($ offset) must be contained in argument # 1 ($ haystack)
Hi, can you please open a ticket at support.anpsthemes.com? And which version of WP are you using?
I’m very worried about the team. no update since last year. what happened? cannot be edited under widget 5.9. when will there be a repair?
Hi, I am sorry for the delay. In the mean while, you can open a ticket if you need any assistance.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
Power Elite Author
Millions of creative assets, unlimited downloads.
One low cost subscription. Cancel any time.
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
We'd like to ask you a few questions to help improve ThemeForest.