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hi i would like to purchase this theme but how to install the demo theme? can u intsall for me?
thank you for interest.
After buying our theme, you can write on support and we will give you directions on how to install theme and demo content.
If you have any questions, do not hesitate to contact us.
Thank you and best regards
i have make the purchased pls help to install the demo theme for me….same as this link http://anpsthemes.com/constructo-new-demos/9/
Hi, thank you for your purchase. Please do open a ticket at https://anpsthemes.freshdesk.com so our support staff can offer assistance. Thank you and best regards
summited kindly check for me
no respond at all??
Hi, did you open a ticket? If you did, please do send me the ticket ID. However keep in mind that we need up to 24 hour to respond, our support staff starts work at 8:30 AM GMT+2. Thank you and best regards
guys if u want to buy this theme, pls take note this author didnt help for install demo theme…..it need to pay for install demo theme!!!!
Hi, I am very sorry about your experience, however, installation is a separate service and it’s not part of $59 price. As we mentioned, our support can guide you.
Thank you for your understanding and feedback.
kindly faster reply my email ticket for the demo install instruction link….#6781 stop wasting my time keep no this n that….
Hi, we already answer your ticket. Thank you
can’t change my home page logo help me please my page is http://e4c.ge
thank you for contacting us.
Front page logo you can change in appearance -> theme options -> header options and change front page logo.
If you have any questions, please open a support ticket: https://anpsthemes.freshdesk.com and we will help you.
Hey, does this theme support page level page title background images?
Here is one of the examples of how to change background image where is the title and breadcrumbs: http://anpsthemes.com/constructo-new-demos/10/what-we-do/
You can change this image globally or on every page, you can have a different background image.
how to change beground picture 1400X200 in Home page ?
Hello, please take a look at https://anpsthemes.freshdesk.com/solution/articles/12000013385-editing-background-images-in-visual-composer
We purchased this theme quite a while back and with the latest updates to both the theme and visual composer and all. Our client’s navigation is a bit off. Can you advise how I can put the search item all the way to the right and get the navigation to black? https://77recycling.com/
Hi, once we hard refreshed, I see the search were it should be, however I see that your logo image is broken, please do try to re upload it and see if it helps.
I have corrected the logo. But my search icon is on the left side of the navigation and I don’t want it there. Is there somewhere I can send screenshots to, to show you. I also still have no control over the navigation text color. It is white and I want it black.
Hi, as I mentioned do the hard refresh if you’r are using windows then ctrl+F5 and it will hard refresh if you are using mac you can press and hold shift and click refresh. You can open a ticket at https://anpsthemes.freshdesk.com however you have no valid support.
Settings are in theme options – theme style in headers colors for the top menu.
I hope that helped.
Thank you and best regards
Is this theme compatible with yoast seo?
Hello, yes our theme is compatible with Yoast SEO. We recommend the plugin to all of our customers and use it regularly with our themes.
If you do come across any compatibility issues, let us know and we will provide a fix ASAP.
Hi, we have a very big problem. Everything works on chrome. While on firefox and smartphone no header and footer is displayed, why? Thank you
Please check if you have enabled coming soon page in appearance -> theme options – > page setup.
In this case, you need to be logged in to see your website. All other users see only coming soon page.
For further support please open a support ticket: https://anpsthemes.freshdesk.com
Absurd, this was the problem. Thank you very much!
You are very welcome! If you still did not, we would appreciate if you could rate our item. 5 star ratings help us a lot to keep providing excellent service and improve our products.
Hello, i got an info about update theme on my mail. Where is some information what is updated? I must update theme for good work of them, or is update some plugin only? ( i not use WooCommerce for example) .
We are always adding change log on item page: https://themeforest.net/item/constructo-wp-construction-business-theme/9835983 (at the bottom of page):
- added new demo
- small fixes
Hello, when i install the Craftsman demo with Dummy content, i have a several lines error message like “Failed to import product” !
Can you help me please ?
This issue means that you didn’t have installed Woocommerce plugin during demo installation and importer couldn’t import Woocommerce products. Despite these errors, you can use demo and theme without any problems, just Woocommerce data is missing.
Is there only one menu location in Constructo? I want to add a mobile menu but I only see primary menu. Strange.
At this moment there is only one menu location. We will think about it and maybe add in one of next updates.
Hi, is it possible to insert a personalized link with a biography to the author of the blog? At present, if you click on the author of the articles all his articles are shown. Instead we would like to see a presentation / biography of the author by clicking on it. Thank you
Unfortunately, there is no such option. We will think about adding it in one of the next updates.
I am interested in buying your theme for a job that I have been asked for, and I was looking at its demo versions in detail and there is something that worries me before buying and I want to ask it.
In them I have been able to appreciate that the sidebars load in the mobile version before the content of the web and that is not a good option. My question is whether in the control panel there is an option that the sidebars load after the content or that they can not be loaded in the mobile version.
I am looking forward to your response,
thank you very much for your attention.
Hi, no I think not, but if you buy it, I will instruct our support to send you the changed file and help you change it and thank you for the feedback, we will be sure to also add this as an option in the next update! Thank you and best regards
Support answering in more than 24h,
I have issue with demo content importing, before contacting support have try few times, have increase max_execution_time to 2400, and still got 504 Gateway Time-out.
So, I have contact support and they answer to me – “try to increase max execution time”. Another words – no one, has check everything before providing answer to me.
Ok, I have put reply that I have already increase it to 2400, and again in more than 24h receive an answer that, maybe I need to try to import data manually.
It is not support, it is the same that I will ask someone to help me on the forum.
And finally, my issue is not resolved, but I understand that there no way to solve it, only if I will do it myself.
So, I have just simple question, for what support I have charged ??
Please refund support cost.
Hi, I am very sorry for the experience, you have raised the first ticket on Friday at 4 PM. Since we do not support during the weekend we have answered on Monday which we followed up an answer on your answer. For example in the last few answers, we never passed more than 3 hours. We can be very helpful however we need cooperation. We can even go so far as to connect to your server, but we have to exhaust all other options as this is outside of our usual practice.
We urge you to continue your support discussion, however, our work time ends at around 5 PM GMT+2.
Thank you for your patience and best regards
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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