231 comments found.
Hi, Can i work on domain jakubauskas.lt with licence and later move whole website to tavosvara.lt ?
Hello,
Is possible. We do not manage the client’s domain name.
Thanks
can you give me this theme with frensh language ?
Hello,
Did you buy the theme?
Thanks
Could I ask you how to change font size in Title, Position of Team Grid?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
I will add options.
Thanks for your submission!
Regards.
Unable to Import the demo content.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I changed the header layout but it doesn’t work.
Hello,
Make sure you see these options:
- Theme Option: https://prnt.sc/xet36p
- Page Option: https://prnt.sc/xet6d4
Thanks
Hi there
I bought and installed bixol theme. I don’t know how to customize for my business. I’m new to WordPress and I probably do something wrong. Help would be appreciated.
Hello,
Do you want me to help install demo data?
Thanks
No, Installed demo data. I mean I don’t know even how to change the text and images. Where do I go to edit the content?
https://prnt.sc/x4qptfYou can edit it in Slider Revolution. Thanks
Hello,
I have just purchased a GoDaddy with wordpress Ultimate Hosting.
The WordPress environment is therefore empty. I purchased your theme and I want to import the Demo in order to familiarize myself with your theme.
I successfully performed the installation, activation (and update) of all the necessary plugins.
Nevertheless, after having clicked on “import Demo”, I receive a Wordpress critical error
””“A critical error occurred on this site. Please check your site’s administration email inbox for more information.
Learn more about wordPress debugging.”””
The email informs me about the following error :
””” WordPress version 5.6 Thème actuel : Bixol (version 1.0.1) Extension actuelle : Slider Revolution (version 6.3.3) PHP version 7.3.12
Détails de l’erreur
Une erreur de type E_ERROR a été causée dans la ligne 1336 du fichier /var/www/wp-content/plugins/revslider/includes/functions.class.php. Message d’erreur : Uncaught Error: Call to undefined function get_current_screen() in /var/www/wp-content/plugins/revslider/includes/functions.class.php:1336 Stack trace: #0 /var/www/wp-content/plugins/revslider/revslider.php(68): RevSliderFunctions->_is_gutenberg_page() #1 /var/www/wp-includes/shortcodes.php(343): rev_slider_shortcode(Array, ’’, ‘rev_slider’) #2 [internal function]: do_shortcode_tag(Array) #3 /var/www/wp-includes/shortcodes.php(218): preg_replace_callback(’/\\[(\\[?)(rev_sl…’, ‘do_shortcode_ta…’, ‘[rev_slider …’) #4 /var/www/wp-includes/class-wp-hook.php(287): do_shortcode(‘[rev_slider …’) #5 /var/www/wp-includes/plugin.php(212): WP_Hook->apply_filters(‘[rev_slider …’, Array) #6 /var/www/wp-content/plugins/wordpress-seo/src/builders/indexable-link-builder.php(87): apply_filters(‘the_content’, ‘[rev_slider ali…’) #7 /var/www/wp-content/plugins/wordpress-seo/src/integrations/watchers/indexable-post-watcher.php(224): Yoast\WP\SEO\Builders\Indexable_Link_Builder->build(Object(Yoast\WP\SEO\Mode ””“
Could you please tell me what I should do to get the demo onto my wordpress? I haven’t customized anything, the wordpress being new from scratch (and I even haven’t yet linked it to my domain name)
Thank you for your support.
Best regards, Tippawan
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Hi, I already logged a ticket, awaiting for your reply. The error seems to be related to slider revolution, while activated it prevented me from importing demo (see error message attached above) . How to fix this problem? I need slider revolution to work. Thanks.
Let me check!
I have installed the plugin “Popup maker” how can I add this (popmake-4381) shortcode to the slider? Here is a photo https://yadi.sk/i/HVTHOri916Ve3g
Hello,
popmake-4381is that class?
Thanks
popmake-4381 yes that is class
You can find here: https://prnt.sc/wk99rd
Hi. The pages are not loading with Elementor to edit or even editable. Would like a response as to how to get these to work.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
The overall font is stuck on italics. I check the typography and shows default. Please help.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Hello I have you theme, really great work!! I’m trying to figure out how to use your home 1-one page like your demo. I was able to choose the page but I can’t get the menu items to navigate to the section on the same page. It’ takes me to the page created for the item, like about takes me to an about page in stead of the about section on the page.
Hello,
You can easily choose your home page with one page and one page menu. Please see:
https://prnt.sc/wfmax1 https://prnt.sc/wfmb4jThanks
I figured that part out, thank you! I want to add a hyperlink to scroll down to the contact section. I tried https://go2vei.com/home-1-one-page/#section-contact. and #sectiono-contact. neither is working.
I can’t connect your site: https://prnt.sc/wgdlu6
It’s not live yet. Can you help me without it being live? I can make it live for you to view.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Dont really use WordPress so wondering how to change contact information for forms.
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/wbz9aa
Thanks!
Also is there a way to change the Home page layout, or can this only be done with Elementor Pro version?
Need to add another phone number
You can tweak any layout you want with Elementor for free.
Also can I adjust the logo dimensions?
You can find here: https://prnt.sc/wggi0v
I have a site on two yachyks. Uzbek and Russian. How can I translate these texts into Russian? Please send hidden photos. https://yadi.sk/i/tYMIJl68tcXiYw
Found it myself already thanks
How to translate into Russian. https://yadi.sk/i/33bieAhDZc73Ew I have a site in two languages.
Do you use Polylang plugin? You can check the documentation of this plugin, th theme is compatible.
Yes, I have a plugin Polylang installed, but when I click on the “detail” button, an Uzbek page opens. why? Here is a photo. https://yadi.sk/i/rPerDuqsBj32GQ
You need to create a page for each language. As such you will get different links. Please learn how to use language plugins.
Where is the desired language to choose? https://yadi.sk/i/oeu-HoOrkurMmw I added it successfully in Uzbek, but I can’t do it in Russian. Help.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
how to add a link here? https://yadi.sk/i/HVTHOri916Ve3g
You can add link in Slider Revolution.
went to Slider Revolution could not find it. please send a photo. how to add a link here? https://yadi.sk/i/HVTHOri916Ve3g
You can check out the plugin’s documentation. Why do you have so many basic questions?
https://prnt.sc/wa2qb9Hello,
I am trying to get my menu to be standard with “Home, Services, Contact Us, About Us.” But I am not getting it to work and the documentation does not show me how to do this. Could I please get some help with this.
Hello,
Do you use the homepage with one page?
Thanks
I am trying to do that but I am not getting it, it is should all the menu on the top of the page
Can you send me screenshot or link site?
I am delete the site and start everything from scratch. Is it possible you could walk me through it after. Do you a zoom or TeamViewer policy to help client in need
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
ok I am updating now this is the access through the ticket
Thanks
When can my website be fix and also when I select a link like “about us” the menu header keep changing
still having trouble with menu changes I sent an update via ticket
If I want to remove the sub menus can I just delete them from menu without affecting anything else
Please discuss the issue in the ticket. I’ve got your ticket. Thanks
i need this as Homepage no idea how to setup that !!
Thanks fo Help
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/w8l7jw
Thanks!
I have installed the plugin “POLYLANG”. now my site is in two languages. Uzbek and Russian. Please send hidden photos. I can’t change the name of the button https://yadi.sk/i/hUksdrA8Db_rDg
Why don’t you see it in Elementor page builder?
Some of these pages are not loading with Elementor to edit or even editable. Would like a response as to how to get these to work.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
How do I change the name of a button? https://yadi.sk/i/hUksdrA8Db_rDg
Hello,
Go to widget settings in Elementor page builder.
Thanks
How do I change/edit the service carousel?
nevermind, I found out how to edit
Thanks
i cant import demo
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
I have fixed. Please check. Thanks
