605 comments found.
Incluide library templates modules pre Design? Similar Elementor, salient studio, other.
Hi MarceloTech,
You read the document at the link http://docs.theme-sky.com/mymedi
If you need more help, please buy the MyMedi theme. Then you open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi there, I am experiencing issue while connecting site with mailchamp. It say error with generating API I am unable to connect. Please help me on this
Hi Savini94,
If you have a problem with the API key, you read the document at the link https://mailchimp.com/help/about-api-keys/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hey Sir,
Part (2/2)
I have found a bug. This bug is related to Product Details Page and Sale Price time period we enter on (Add/Edit) Product Details Page.
If a sale period is active for a product, as soon as time period for sale gets over (i.e. Sale price dates), i am facing following bugs:
Firstly, we need to refresh page if timer becomes 0 (which means the scheduled date expired for sale), then only timer component is removed from there, otherwise it will be shown on page as 00:00:00:00 until we reload the page. Secondly, the sale price is not replaced with regular price, which, logically should be, even after refresh as well. it shows sale(discounted) price only, not regular price. Third, the regular prices gets hidden and only sale price is shown which should not be. If I remove ‘Sale Price Dates’ from admin panel, it will show sales price and regular price (strikethrough on regular price) again. Logically it should hide sales price now and should show and apply regular price as scheduled time for sale is over.
Also in cart sales price is considered, instead of regular price, which is logically wrong as sale period is over now.
I tried my best to explain the issue. Please let me know if there is anything i need to elaborate.
Sincere Thanks and Best Regards
Hi cafecoders,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Opened Sir. Please check and reply.
Thanks and Regards
Hi cafecoders,
I have replied it for you. Please check it.
Best regards,
Hey Sir,
Greetings. I have some doubts in which i need your assistance.
1. How can I use Frequently Bought Together feature as shown in your demo?
2. You have provide multiple layouts for product details page (Main Menu > Pages > Product > The 7 different kinds of layouts for product detail page ). But there are no related page in theme Pages Tab and also I am unable to find any such option on ‘Add new product page’ in admin side to use a specific layout for that product in frontend. Please suggest, how I can use specific product details layout from available layouts for product detail page?
3. Can we use different-different product detail layout for different product detail page? Ex: for Product A, I want to use Layout 01 and for Product B & Product C, I want to use Layout 03. Is it possible, or i can use only one layout for all product detail page?
4. How to show Read More or remove Add to Cart Button like – https://demo.theme-sky.com/mymedi/shop/celestron-labs-microscope-grovers-optics/ even when this product is in stock and is not different from other products.
5. Is it possible to have different banner/slider (just below menu like other websites have) on product Listing page depending on current category? The idea is to use a image on each category listing page.
6. How to import only selected data set from your dummy data you provide using importer? Specifically, I want to skip dummy orders data. Is it possible?
Part (1/2)
Hi cafecoders,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Opened Sir. Please check.
Thanks and Regards
Hi cafecoders,
I have replied it for you. Please check it.
Best regards,
Hi, Where can I download the sample Slider of the Slider? it doesnt come in the download.
Hi epicdxb,
You can import demo content. It will import the slider for you. You read the document at the link http://docs.theme-sky.com/mymedi/#demo-content so information.
If you don’t import the slider by the import demo content, you can find our slider in wp-content/plugins/themesky/importer/data/revslider. Then you import it.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
ok the import is perfect. but, the close button of menu when on ipad is missing. im using header 7.
Hi epicdxb,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello, great theme for ecommerce, How long will it be at $ 19? Will new demos be added? Thanks!
Hi MarceloTech,
The MyMedi theme is only sale 19$ from 23/12/2020 to 07/01/2021.
If you need more help, please buy the MyMedi theme. Then you open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi, How to edit the header details like phone number
Hi monarisclinic,
You go to Appearance > Theme Options > Header and change it in there.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hey this theme is support Arabic ?
Hi ahmed2514,
Thank you for being interested in our theme!
Yes, our theme supports Arabic.
Best regards,
Hello. I have a problem with displaying Title and breadcrumbs on my shop page.
Hi lewayer,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hallo sir, how to install the template, so it can be like the default demo template is :
https://demo.theme-sky.com/mymedi/Hi donihmrs,
You see the video at the link https://youtu.be/6pLLSItjD-I so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hello Sir,
I have purchased this theme. Thanks a lot for this cool theme, and that too at excellent price. Am a newbie to woocommerce, but not development
. Currently trying hard to get things up website without importing demo data.
I wanted to know about how to activate licence for WP bakery and Slider revolution. As it seems like they are not fully activated (they shows Activate Licence to unlock all premium feature). But your theme details page on themeforest shows like we will get premium version. Please rectify me if am wrong.
Also I will be very very thankful if you can suggest how I can build product listing, product pages and such other pages on my own using supplied things in your theme, or I should go through some other tutorials, specific to woocommerce, for this.
Please help. Best Regards
Hi cafecoders,
Thank you for being interested in our theme!
.
1) You read the article at the link https://skygroup.ticksy.com/article/10856/ so information.
2) Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Our queries for the theme https://demo.theme-sky.com/mymedi/
1. We wish to have a subdomain for development and wish to load the main site directly in the domain as production. Is this possible with your theme? Will it work in the main domain and the subdomain simultaneously. Obviously, we cannot make changes directly on a production site.
2. Our client feels we should reduce the banner height to half. Is this possible in this theme. For example, in the size of a banner used in https://www.netmeds.com/. Is it possible to reduce and load multiple innumerable banners in the size we have asked for?
3. In the menu section the client wishes to add the categories and bring the product list inside them as in https://www.nykaa.com/. Is this possible in this theme? At least is it possible to bring the categories alone excepting for the drop-down in them at the top above the banner as in the nykaa.com site.?
4. We wish to use the theme for the multivendor aggregator type. We are planning to use DOKAN plugin for this. We have planned to integrate the starter type for this. https://wedevs.com/dokan/pricing Does your theme support DOKAN fully? If not suggest us a correct alternative.
We look forward to your replies in detail and in person eagerly. I sure hope we can do more business in plentiful in the future.
(You can also mail the answers to our email id admin@businessdragan.com if required.)
Hi businessdragan,
Thank you for being interested in our theme! 
1. Yes, it is possible. You can use subdomain for development and move it to the main domain after your have finished.
2. You can change it in backend.
3. I can not access your demo site. You can take a screenshot, explain more and send to themesky.help@gmail.com . We will reply to you later.
4. Yes, our theme supports Dokan.
Best regards,
hi thank you for the reply we have replied via gmail to themesky.help@gmail.com reg the third query alone, kindly address it pls
Hi businessdragan,
We have replied your email. Please check it.
Best regards,
this appeared when try to install it :
Installing theme from uploaded file: themeforest-xYM1Ui7b-mymedi-responsive-woocommerce-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi Akramoracle,
Because you installed the package which contains documentation, license, ..., not the installable package. You need to extract your package and install the mymedi.zip package.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi ,
install the template but why is the left side not showing in categories? only appears when I click filter
https://gruponaomis.com/2021/product-category/wound-care/bandages/Hi andros441,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hi, Hope your doing well, I try to install one of my test server, but not able import demo, An error occurred while fetching file from: https://nolwacart.com/e58/wp-content/plugins/themesky/importer/data/content.xml! Reason: http_request_failed – cURL error 51: SSL: no alternative certificate subject name matches target host name ‘nolwacart.com’. How Can I solve this issue. Regards
Hi Heureuxe,
There may be a problem with your hosting configuration. Please read this article https://github.com/awesomemotive/one-click-demo-import/blob/master/docs/import-problems.md and check it again.
If you can not check it, please try contacting your hosting provider and ask them to check hosting configuration for you (send them the link above).
After doing that, if you still can not import demo content, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Outstanding theme! Just here to say thank you and ask what’s the name of the icon set (package, envelope, trick, etc.)? 
Hi islaverdepl,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hi I’d love to buy your template, but there are some problems on opera browser. I have not tested on other browsers.
Hi bmuslu,
Please buy the MyMedi theme and open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hello Dear.
I installed the theme locally but I cannot see the MyMedi Importer on menu. although Themsky is installed.
Hi brandonideas,
If you have installed and activated the ThemeSky and One Click Demo Import plugins, you can see MyMedi Importer in Appearance > MyMedi Importer. Please check it again.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
I ma having a difficult time finding the templates in this product. I can get in to the theme however do not see any templates. I bought this product for the pre-done pages.
Hi healtheudcon2,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hello,
I like your theme EXCEPT I need it in Elementor . When will you port this over in Elementor please??
2. Does it support multi-vendor marketplace WCFM??
Thanks,
Hi simonsitto999,
Thank you for being interested in our theme! 
Unfortunately, we don’t have plan for Elementor yet. You can build website with WPBakery Page Builder which is included in the theme.
Our theme supports the Dokan plugin which is also used for multi-vendor marketplace.
Best regards,
Product categories on mobile.
Please add a carousel option so to save screen space and make it easier to use when there is a large no. of categories.
Hi simonsitto999,
Please check it on a real mobile. You will see that it is displaying in a carousel.
Best regards,