Discussion on MyMedi - Responsive WooCommerce WordPress Theme

Discussion on MyMedi - Responsive WooCommerce WordPress Theme

Cart 1,306 sales
Recently Updated
Well Documented

skygroup supports this item

Supported

472 comments found.

Hello, I have two question before buying the theme

1. Is https://affiliatewp.com/pricing/ plugin is supported with this theme.

2. If there is a option to add a appointment plugin in the theme and customer can upload the prescription from a doctor and we can arrange the order. 3. Is there order tracking in the theme ?

Please let me know, I will do the purchase asap

Hi marshallmanoharan1,

Thank you for being interested in our theme!

1. We didn’t yet test that plugin. If you have the plugin package, you can send it via our support portal https://skygroup.ticksy.com/ . Our support team will help you check it.

2. We don’t have that feature.

3. Yes, it is a feature of WooCommerce.

Have a nice day!

Hi there. What is MyMedi Current verson? Recently I downloaded, But it say 1.0 Verson. Please send the latest verson. Thank You

Disappointed. Why the robotic answer? I aked you a question. What the MyMedi current version?

Hi robbydeckmanruq17,

The current theme version is 1.3.7. You can check our changelog here https://themeforest.net/item/mymedi-responsive-woocommerce-wordpress-theme/29160146#item-description__changelog

Please note that it is the version of the main theme, not the child theme. The child theme is used for customizing and its version is not updated by our side. So, if your child theme version is 1.0.0, it will still be OK.

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Got it. Thank You Soooooo Much

I have a license, where can I download the new version? Only the old version is available on my Downloads panel.

Hi webchicky,

Please read the document at the link https://docs.theme-sky.com/mymedi/#updating-the-theme so information.

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

I search the template for the shop. Your UI design is the best of the best! Really! But I have one question. When I use the mobile version (vertical) I can’t use product filters in categories, am I right? Do I have the opportunity to add this filter to the menu, that I can call in the vertical mobile version? Or, a better solution, can I make a button like “filter” to call filter?

Hi Jekos,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

Your theme can work with Dokan?

If can, at the product detail page, allow displaying different buttons and URLs (to optimize for Affiliate and Dropshipping)?

Example URLs to:

1. Order (default always available) 2. Buy on Shopee 3. Buy on Lazada 4. Buy on Amazon 5. Zalo Messaging 6. Whatsapp messaging 7. Facebook Messaging

And more buttons and URLs will be added later. Vendor can show or unshow buttons when URL or none URL input

If you can customize, What time your estimating? And How money?

Hi Cuongtranvugroup,

The MyMedi theme is compatible with the Dokan plugin. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

Hi there, Hope you’re doing well. I have some big issues with 2 plugins. There have no update option First: Slider Revolution “https://prnt.sc/t6OLWSnmkFBZ” Second: WPBakery Page Builder “https://prnt.sc/2AE3sOYEwROn”

Please guide how I will update it. Awaiting your reply. Thank You

Hi robbydeckmanruq17,

They are the bundle plugins. You need to update the theme first. Please read our documentation https://docs.theme-sky.com/mymedi/#updating-the-theme

Then, to update Slider Revolution and WPbakery Page Builder, you delete them and install again in Appearance > Install Plugins.

The current theme version include Slider Revolution v6.6.7 and WPBakery Page Builder v6.10.0

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Hi i would like to ask you if is possible to move short description from this possition under price to new position under title ?

https://www.dropbox.com/s/66hpvei4jh8nk5y/Sn%C3%ADmka%20obrazovky%202022-12-20%20o%2013.09.08.png?dl=0

like i show you here ? I us TS Product settings for that in homepage

Hi lukaskeso,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

Hello Author,

I have purchased mymedi theme few days back and configured for punithealthcare.com but having speed issue for mobile, it only shows 18-19 we solve for the web but not perform for mobile and having slider issues also. please let me how can you help with these issues.

thanks, Parth

Hi Parth,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

I would Like to Know how the Product Detail Page Images Can be resized

Hi shanan061,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Best regards,

Hello there,

I have tried to add a team member by the name Irene Ogongo, and that does not reflect on the live website.

Kindly check that for me.

Otherwise so far so good with the theme.

Hi muregajulius,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you check it.

Have a nice day!

Hello, m trying to import the demo but getting error every time its its showing a 500 error the message is whoops there is error to importing your content can you please tell me why this error and how to solve it

Hi zahidshaam786,

Please read the document at the link https://ocdi.com/import-issues/ and import the demo content again.

If it does not work, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Have a nice day!

Hello , I have a question because I just saw on the product page that there was not Wordpress 6.1.

Is this supported with the theme ?

I just made this update and my website is down !

Thank you for your answer.

Hi contact218,

The MyMedi theme is compatible with WordPress 6.1.

If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Hi, cant edit footers: https://prnt.sc/N1uR0H1CJ-dD

Hi guiliteles,

If the WPBakery Page Builder editor does not show up, you will go to WPBakery Page Builder > Role Manager. You set Post types to Custom and check the ts_footer_block post type below.

Best regards,

Hi there,

I just received that I can now update “MyMedi’ Theme.

Can someone kindly guide me a step by step on how to install the update.

I would appreciate it!

Regards, Julius

Thanks let me check

This was very helpful. Updating the theme through the Envato Market Plugin was the easiest for me. Thanks for the support. You guys are the best!!!!

You’re welcome! :)

Hello team I have using this theme my website is very slow please check this at your end.

Hi Vaibhaws,

The speed of website depends on many things: hosting, plugins, images, page content, ...., not only the theme. For more information, please read this article https://wordpress.org/support/article/optimization/

If you still can not check it, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Have a nice day!

Hi digitalmeit,

If you need help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

ljimeno

ljimeno Purchased

Hello Team Greetings for the day I have an issue with the theme mymedi. I do changes on any page, and I can see the changes when I am logged in (or any user can see them if he is logged in), but if the user see the page without being logged in, the changes are not seen Could you please advice? Warm regards Luis Jimeno

Hi ljimeno,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you check it.

Have a nice day!

Hi, on our develop address https://aklimpdev.wpengine.com/ , cant enable footers.

Hi guiliteles,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you check it.

Have a nice day!

I uploaded theme on my site but css not applied please check

https://www.arabtechegypt.com/new/

Hi mostafadev2,

I have replied to your ticket. Please check it again.

Best regards,

papa-d

papa-d Purchased

I purchased this product some months ago but the project was deferred and now, my support has expired. I am not supposed to actually need support for the problem I am having had everything worked well but it isn’t. I created a row, divided each row into 4 and placed single image inside each column. Everything works fine in desktop view but the first image doesn’t appear at all in mobile view. What could be responsible for that? I have checked everything under the theme option, there seems to be no solution in sight.

Hi papa-d,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you check it.

Have a nice day!

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey