Hi there, Can you please tell me why once I have installed a demo of yours, it completely overwrote all my contact forms that I have previously on my website? Why the demo hasn’t create a new one with unique names? Now I have to recreate them.. as I can’t retrieve just them from the backup.. (templates, autoreply, styles, addresses). In your demo, to avoid this very basic thing, you should have named your contact forms in a unique way.. like CONTACT-Alone-banana-tango-whatever instead just Contact // Contact Event that are extremely common used names for forms.

I replaced the logo image with the 402 W x 80 H before and everything looked good until now that I have noticed the logo image shrink by itself. How did that happen? How can I fix this?

Dear Author, I bought a license to use in a site called cadap.org.tr but the local authority in Turkey didn’t give .tr extension to us due to a missing document. So we decided to use cadap.org as the address. I originally used my registration code for cadap.org.tr but that site will not be active. So could you let me use my purchase code for cadap.org ? Thank you —Aydin

After trying to install your theme i get these errors

Notice: Undefined offset: 0 in /hermes/walnacweb05/walnacweb05ad/b2980/hy.computechinc/fredfallenheroes/FFH/wp-content/plugins/give/src/Views/Admin/DashboardWidgets/Reports.php on line 98 Notice: Trying to get property of non-object in /hermes/walnacweb05/walnacweb05ad/b2980/hy.computechinc/fredfallenheroes/FFH/wp-content/plugins/give/src/Views/Admin/DashboardWidgets/Reports.php on line 98

Dear Author!

I updated everything, but the drop down menu not working. If i turn off unyson plugin (its part of your theme) working again. If i turn back on, not working.

I know, our support time is expired, but i didnt find any error in our apach log or chrome console.

Hi, I accidentally clicked the button in the WIDGETS section “clean inactive widgets”. Now a lot of information is missing on my homepage, like images, the footer, slider revolution, etc. How can I return to the original form (backup is not available)? Sorry for the inconvenience Kind regards Marcela

Hi, I added a new donation in the donation plugin. https://new.qubatrust.org.uk/donations/yemen-winter-appeal/ can i change this link to simple https://new.qubatrust.org.uk/yemen-winter-appeal/

Also please provide the updated version of WP-Bakery plugin

ERROR MESSAGE “This product is in use on another domain: box2375.temp.domains Are you using this theme for a new site? Please purchase a new license”

I am trying to install a new demo and getting this message. that temp.domain was created automatically and now is deleted.

Hi,

Installed succesfully. How do I choose the “Alone Ngo” theme from said installation? Please advise.

Regards,

Edmundo

I am having all kinds of problems.

First, when adding a template “theme: Features Three Style” to page, all of the Href disappears and page defaults to default content.

Hello,

I purchased the Alone theme a few weeks back, but I’ve never gotten to use it because wp bakery plugin has had a problem. I uninstalled it and installed another one but the problem still persists. I am not able to save any progress I make while using the theme. I have tried to reach support severally but to no avail. kindly assist asap

“Sorry, You Are Not Allowed to Access This Page” I am facing this issue whenever i try to activate envato Alone theme with it’s demo content.

“add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead.”

and i saw this error when checked my error log file. Can you please help me in this?

Hello, I just purchased the “Alone” theme and I am receiving an error when attempting to install it.

Error: “The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.”

Hi. I just bought your theme and i wanted to know that can i use elemontor instead of wpbakery page builder?

Hi team,

I wish to change my website template to one of the new demo’s (Alone NGO Organization)

I have imported the demo 3 times but I still don’t get the full content.

Kindly help me to import the demo content.

Hi,

I have used your theme to develop a website that seems to be very slow.

Here is a critical error from WP health check. https://prnt.sc/wdkaa6

Could you assist please?

Hello! I need help with something small. I have realized that it is impossible to clone a “Blog Post.” This is something subtle but something that will save lots of time for me as we will have a monthly Post and it is easier to have a template to copy from. It would be awesome if you showed me a method to clone it(plugins, anything would be fine.) Thanks so much in advance!

Hi, I’m getting a error setting up this theme. and it’s not functional. visual-composer, revslider are old versions and asking for updates.

The demo installation is not working giving me this error: ” Failed to create tmp table _fwbk_wp_wc_download_log. Duplicate foreign key constraint name ‘fk_wp_wc_download_log_permission_id’. “

it seems to. do that at the database restore step on demo install

Wp version: WordPress 5.6

Hello,

Trust this meets you well.

Please I need your support in installing alone-fundraising theme. I have installed but It’s not showing as it is in the demo. The menu and home banner/slider is not showing specifically.

Kindly help me look into this. It’s very urgent please

Thanks.