3847 comments found.
Hello, pre-sales questions here.. Is there any way to display list of schedule/booking on front-end? I checked the ICal feature in this template, but from what I see, we could only display the ICal on admin panel?
I’m planning to show the schedule/booking list for my customer, so they could see the available schedule for all type of tour, like this: http://prntscr.com/x6f08zIs it possible using this theme?
Thank you
Hi,
Unfortunately. we don’t have an option for display list of schedule/booking on front-end.
For the ical: when you add booking from your calendar that sync iCal with the theme. From theme side, it will only block the booking from that date. It won’t add a new booking record, this is not possible.(Even other service like Airbnb can’t do this as well. They all only block booking date.)
If you place the ical url to google calendars, it’ll show which day the tour is booked on the calendar.
Thank you for your interested by the way 
.
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Hello, please help hosting full, hosting memory is full. images are duplicated on many different sizes how to fix it? what plugin is causing this?
beza-imeni-1-1100×490.png beza-imeni-1-1200×567.png beza-imeni-1-1280×580.png beza-imeni-1-1500×1000.png beza-imeni-1-1536×1152.png beza-imeni-1-550×500.png beza-imeni-1-600×800.png beza-imeni-1-700×500.png beza-imeni-1-900×500.png beza-imeni-1-800×960.png
You can see the thumbnail size list in admin panel(Misc. section). Every time you upload images, all sizes from there will be generated so you can choose the size you want from page item. This is how WordPress works. If you want to eliminate some images, you have to do that manually from your upload folder but make sure that you don’t remove the image that you’re really using on your website.
Ex. if you are using only beza-imeni-1-1200×567.png (1200×567px), you can keep only this one and remove others.
Hi,
Since the last update, the theme does not work well: the carousel of tours cannot be displayed, the mobile menu can be displayed, the gallery of images of tours does not show any images, and the reservation calendar cannot be displayed.
There must be some problem with the theme, because in vain I tried to fix it: reinstalling the theme, activating and deactivating plugins, and saving the theme settings.
On the other hand, can this theme already work with PHP 8.0?
Thanks!
Hi,
1. We don’t recommend work with PHP 8.0 at the moment.
2. After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
Let me know if this helps or not.
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I have followed each of the steps you have indicated, but the problem has not been solved.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
hi – My child theme is not working . i am trying to post it on your ticket but it is showing error message. i have purchased your product on dec 2 for my website www.tkitours.com. Request you to please resend a mail with the child theme.
thank you Yusuf Ali
Hi,
Thank you so much for chose our theme.
1. You can re-download the full theme package from themeforest.net/downloads and you can get child theme from here.
2. When you submit a ticket, please make sure you choose Travel Tour not Tour Master: https://photos.app.goo.gl/5GbUcTxLryXmth9i7 .
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hi again child theme is not happening here as well. in the dowbload called “installable wordpress files only” – there is no child theme. and in the other – “all files and documentations” there is a child theme which is not getting installed in worldpress.
please help, regards Yusuf Ali
hi. when we subit a ticket with travel tour we still get the same error message.
Try to get child theme again here : https://www.dropbox.com/s/9ooe9bl5r6l1b82/traveltour-child.zip?dl=0
About the ticket, can you provide the screenshot of errors that you got from our support site?
Also, you can try again following this…
1. Try to logout first then, make sure that you login with your Envato account that purchased this theme. https://drive.google.com/open?id=1SfpCuHOSk6wsDZgB73oFTMOO3Vf-esKE
2. Click on the ‘Submit ticket’ button and make sure that you select the correct theme here: https://drive.google.com/open?id=1mXiWJ1SFZYhcNERvIXV3h8bF92ukGrpp (Travel Tour), if still didn’t work, click on (Verify purchase with Envato) button, the green one below.
hello – thankyou for mailing me the child theme – please can you inform me the difference in main theme and child theme as far as editing a tour is concerned ?
Hi,
The short description: A parent theme doesn’t need a child theme to work, while the opposite isn’t true.
A child theme, on the other hand, works as an additional layer on top of the parent theme. It allows your developer to tweak, add, remove an existing WordPress theme without worrying about losing your customizations.
Reference: from here
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Hello
May I ask the way of travel pricing
Is there a role based price rule function?
Hi,
We have variable price type and you can set price for adults – male – female – child – student – infant, if you need more than that, I’m sorry but it’s not possible
Thank you for your interested by the way.
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Hello,
this is a prepurchase question. Do you know if it’s possible to show tour carousels related to specific categories of tours or filters?
We need to show in homepage things like tours for destination A, tours for category filter B, and so on. Do you know if the tour carousel has the option to be set in relation with category or similar filters?
Thanks!
Another thing (and I’m done): do you know if the price range in the search can become a spinner? like the bar you go next / right for price? thanks!
Hi,
First of all, thank you for your interested .
1. For the carousel question: it’s possible to do.
2. For the price range: sorry, it’s not possible.
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I need help about migrating the website. The webhost helped me migrate the website using cpanel transfer. I want to move A (old website) to B (new website) with a different domain name. But the website looks nothing like the original (A website). Any tips how to migrate the Travel Theme please? Thank you so much!
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Pre – sales issue. Is it possible to confirm the reservation immediately by pressing the booking button? so that immediately after pressing the booking button, the payment will go to the page ?
Hi,
First of all, thank you for your interest. It’s possible to do if you disable the membership option in tour system.
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Can’t find that option
This solution does not work. Did you still understand me what I mean? My wish is to go directly to the payment page after pressing the booking button. The Contact Details view cannot dont displayed as we receive this information with custom booking fields
Hi,
So you want don’t display the contact details, is it right? If it’s, sorry but it’s not possible.
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you offer the option to create your own booking fields (screenshot.1). There we will get all the necessary contact information, after pressing the book button, the same contact information fields will come again, which we do not need. To do this, we want to move directly to pay because in advance (screenshot 1) we have already asked for the data
1. screenshot: https://prnt.sc/wl3l5f 2.screenshot: https://prnt.sc/wl3mk4
Hi,
It’s possible if you can custom the code and we can help you know where to take a look on it, it’s everything we can provide in this case.
Also, if you have further questions, can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.
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Okay Another additional question arose. How do I remove the terms and privacy button from anywhere? Is there any code for this, if so please provide information so we can try and make sure
Hi,
We can’t provide support for you when you aren’t purchase our item, it’s unfair to us, but if you want to remove the terms and privacy section, we’re surely able to help you do it.
So if you need our support, please purchase our item then submit your question in our support system, thank you so much for your understanding.
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Hello,
1. How to customize Woocommerce Shop/Archive Page and its Page title, Page title background? When I try the standard way it doesn’t work.
2. If I make a new Woo shop/archive page can I use default theme style for Woo shop page?
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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hi, im using this theme but its my customer who bought, now im having a probleme with paymemnt page, the paymemnt methode not showing on the page, cannot select any even tohught i already set up all. is there any help ?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, How can I change/install this main page in my website? https://demo.goodlayers.com/traveltour/yachttour/
Hi,
You can load it from: Pages > Create a Page > Page Builder > Templates > Pre-Built Pages > Load Home – Yacht Tour then check it again. Pleas note the template doesn’t include images, just the page structure only.
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Thanks, fantastic, very easy!!!
Hi,
Glad your website working now.
I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
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Hello Is your theme up to date for worpdress 5.6? Thank you and happy new year
Hi,
Yes, but make sure to run the recent version.
To update theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)f
Thanks
Hi, just to check the latest update support WP 5.6?
Hi,
Yes, it does
Hi,
How to get Tour category in tour-grid, I want to display each category of each tour.
Can I do it? Thank
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Greetings, I’m getting a few errors as mentioned below; any plan to fix them
1. jQuery.fn.load() is deprecated – Plugin: Goodlayers Core
/wp-content/plugins/goodlayers-core/include/js/page-builder.js
2. jQuery.fn.load() is deprecated – Theme: TravelTour
/wp-content/themes/traveltour/js/script-core.js
Thank you.
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
Let me know if this helps or not.
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Thank you for your reply, support team. However, it’s not about deactivating other plugins, all plugins were ON before, and the theme was working fine, without any issues.
The issues came in after WordPress 5.6 update where they removed old jQuery versions
issues are clearly visible within the “Good layers Core” plugin: jQuery.fn.load() is deprecated – Plugin: Good layers Core
/wp-content/plugins/goodlayers-core/include/js/page-builder.js
and the second one within the theme: jQuery.fn.load() is deprecated – Theme: TravelTour
/wp-content/themes/traveltour/js/script-core.js
Both functions are deprecated now, https://tinyurl.com/y8ngx8jq
Thank you.
Hi,
I have my own demo and everything working fine for me, the problem may plugin conflict with each others, that why we require check it without third party plugins not relate with our theme first.
Could you try to do it first?
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I tried that first mate, that’s why asking you for help
no offense but is your WordPress up to date? Version 5.6 with latest PHP version 8?
Thank you.
Hi,
I have WP 5.6 but please use PHP 7.4 at the moment, the PHP 8 not stable yet and there aren’t official support from WordPress.
If the problem still happen after degrade to PHP 7.4, please send me an email: support.loc@goodlayers.com then we can check it together.
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Currently, I’m using WordPress 5.6 with PHP 7.4, but issues are there; when I was at WP 5.5, there were no issues, but now after updating WordPress 5.6, issues came in… no new plugin.
Did you know that jQuery deprecated a few functions, which you are still using as mentioned above?
Thank you.
Hi,
The problem not happen in my side so I can’t check anything, please send me an email include: wp-login (admin role) / ftp credentials and purchase code. I’ll take a look with our developer then get back to you soon.
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With all respect, you didn’t reply to my question, sir.
Did you know that jQuery deprecated a few functions, which you are still using as mentioned above?
As far as I understand that the issues are coming because jQuery deprecated a few functions.
magdyfattouh and asolanilla had the same issues, just read it in the comments – jQuery migrate issue. Few other buyers complain the same, due to the jQuery migrate issue, so that you know.
Thank you.
Looking forward to your response, thank you.
Hi,
We’re aware about it and I don’t think it’s the problem in this case. If you aren’t willing to send an email, please add your website address in next reply, I will take a look with our developer and try our best to help you as much as possible.
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Sending you login information isn’t a problem for me; I want to make sure that if you’re aware of the jQuery deprecated a few functions and the jQuery migrate issues.
If I disable jQuery migrate, then there is no issue, so I know that the issues come from the jQuery migrate problem.
By the way, my support is expired, so please let me know if you still need the login information, thank you.
Hi,
Yes, we need your information to investigate it, please send me an email include: wp-login (admin role) / ftp credentials and purchase code to support.loc@goodlayers.com then we can check it together.
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the booking form/enquiry form is coming on bottom of the page on mobile, is there a way to make it floating or make this button more visible on any part of the screen??
Hi,
It’s possible to move it to top in mobile with our tour system, thank you so much for your interested.
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Hello, I have a stripe account in India. And in order to receive foreign exchange payments, Stripe requires that through Payments Intent API the description of the transaction must be sent as given here https://stripe.com/docs/india-accept-international-payments
Is it possible to make these alterations?
Hello?
Hi,
Sorry for missed your question, unfortunately, we don’t provide support for customize code so we can’t provide support for it at the moment, sorry.
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Hello, your theme are very beautiful but I have the questions. In the Main Demo 4 template, is it possible to increase the size of title in Popular Destinations (Western Europe, Asia, America….)? My clients are old people. So that title size is too small for them. And I also want to change the color of the Search bar and Review box.
So how do these work? Is it difficult? Because I don’t know anything about code.
Thank You,
Hi,
First of all, thank you so much for your interested .
We can help you increase the title size and the color of search bar and review box.
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Hi there, quick pre-sale question: can i accept credit/debit card payments throught Paypal? or i can accept them only with stripe?
Hi,
First of all, thank you so much for your interest .
Yes, it’s possible to accept credit/debit card through PayPal.
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Hi, I was wondering if there’s a way to add items in the customer dashboard? For example a page with extra information about the trip, documents for them to download, and perhaps even a section where they could input their flight details, upload a passport photo, etc? Is this possible?
Hi,
Unfortunately, it’s not possible. Thank you for your interested by the way .
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