423 comments found.
Hello,
Before purchasing this theme. I would like to know the following:
1. Is it possible to offer single classes that clients can purchase as well as monthly access where they have access to certain classes per monthly or ALL classes based on a monthly fee
2. Is it possible to make one class a prerequisite (Youave to complete a certaing to take another class) to take another class?
3. Can you create rewards for students based on progress?
4. How do I seel the courses? What cart is it capataible with?
5. Do I need any additonal software like Sensei to setup courses like the other LMS?
Hi there,
Thanks for taking an interest!
1. All course purchases are going through WooCommerce payment system, so this isn’t possible by default for our theme. You can set Free course and require user to register before purchasing, which is somehow workaround for what you want to achieve.
2. & 3. Unfortunately, there is no option to to achieve this within the themes options. This could possibly be achieved with some third party plugin however please unerstand that we cannot guaranty theme compatibility since it has not been tested with it.
4. As you can see in the following screenshot, you can set Course duration, Course Duration Parameter, Maximum Students, Number of Re-Takes etc. → http://postimg.cc/BX5xrRZF
5. We have developed our own LMS plugin that we use for lessons, courses, questions, quizes etc. so there’s no need to use any other LMS plugin.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi, I purchased and installed this theme that seemed to have all the necessary features in an LMS. However, the integration of Woocommerce proved to be totally disassociated from the courses, making it impossible to make them purchaseable products. Your theme has many interesting features, but it does not serve the purpose I need. Can you please inform me how can I request a refund? Thanks!
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hi,
I need to update favicon icon, Where do I that?
Hi there,
To change the favicon you can navigate to Appearance > Customize > Site Identity.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello, I want to know if your system has this option, in addition to the normal exam options:
1. That the user, when she answers a question wrong, does not let her go to the next question. 2. And when answering incorrectly, a suggestion or hint of the correct answer appears. This, obviously previously filled in the backend.
This only for one type of exam or quiz.
3. I also want to know if upon successful completion of a course, your diploma will automatically be generated. And if this diploma can be personalized.
4. Is it compatible with the latest version of wordpress?
5. Does the MLS have to be paid annually or only once?
6. Can I link videos from vimeo?
7. Do you have a demo?
Thank you
Hi there,
Thanks for taking an interest!
1.& 2. There is unfortunately not a built in function that provides you ability to get a suggestion or a hint unfortunately. You can see the quizz settings that you can choose.
3. Student certificates are not initially incorporated as one of the theme’s functionalities. Certificate should be created and uploaded by the teacher or school itself. It’s impossible to make a general template of the course, as topics of the courses are limitless. You could, however, add this with a third-party plugin.
4. Yes it is.
5. The theme is a one time purchase.
6. You can add link or use self hosted video. https://www.dropbox.com/s/fe68mxem3vqxhx2/Screenshot%202020-11-30%20at%2023.58.44.png?dl=0
7. You can try user dashboard using test-test/test-test credentials.
We hope this helped and let us know if you have any additional questions.
Support
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I’m using User Role Editor to create a custom role that can manage only the CPTs but it seems only administrator can manage those kind of posts…how can I edit this? Thanks
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
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Hi there, I have a little problem with the self hosted videos in my lessons. The video does not take the size of the block, it appears too large and largely exceeds the block which makes it unreadable. I try to change this by css but doesn’t work
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Hi there,
Once we check the video is taking up the whole container as you can see here, so have you done something in the meantime?
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Hello,
I need a theme that has a student profile system where they can check their academic stuff such as their grade for each discipline they course.
Is that possible if this theme? or any plugin to include it?
Do you have a demo login?
Thanks
Hi there,
The students have their own dashboard page that lists the courses they bought. You could check this and other functionalities by clicking on the Login button in the header of the demo website and using the following login credentials: Username: test Password: test
Do let us know if you have any additional questions.
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Thanks.
Can teacher include the students score and notes for each student and this show on student profile?
Hi again,
Unfortunately, no, no one can write anything on the student’s profile.
Let us know if there’s anything else!
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Hi, I have 3 things that I need to fix or customize… I need to know which category is it.
1) Mobile Menu: Mobile menu only shows part of the menu. I need it to show everything without a rolling JS function. Bug or customization?
2) Archive page for instructor: The title says Academist Instructor and there is no way to change it. Bug or customization?
3) Same thing for course archive: Academist Courses. Bug or customization?
Thanks.
Hi there,
Thank you for reaching us! The theme works perfectly fine, so please check if you are using the latest version of the theme and its plugins as per our guidance here. Also in order to check this on your end and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Thanks for replying. My support is expired. How can I get someone to customize my website without paying a year of support? Thanks.
Hi there,
Please understand that we primarily need to focus on providing Theme Support to all customers http://themeforest.net/page/item_support_policy#whats-not-included-item-support. We hope you understand.
In case you are not familiar with customizing your theme or , you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Also if you extend your support license you can always turn to our support team for guidance and help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hello there,
I have a problem with Events Slider. The icons are not coming up.
Check out my page (on the bottom): https://dev.brandup.media/bright-nights-series%e2%9c%a8/
Thanks.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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good morning
I bought the template but I have a problem… I need to be able to put another additional field in the search engine Search engine: https://prnt.sc/vg7gcw
The fields I need to have child: • Modality: Virtual, Face-to-face, Semi-face-to-face, etc. • Faculties: Engineering, Administration, Humanities, etc. • Programs: Business Administration, Systems Engineering, etc. • Headquarters: Bogotá, Bucaramanga, Medellín, etc.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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I already tried but the support does not respond … Or in this case if it is not possible for them to help me with the issue, how do I do to request a refund of my money
Hi there,
Could you please provide us with your request ID so we can check this.
Thank you.
Support
Elated Portfolio part of
Qode Interactive
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76589
76589
- 76589
Hi there,
Once we check we can see that your request has been answered to. If you need any further assistance please continue the conversation with our support team.
Thanks.
Support
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hi, i have several questions. sorry
1. I want to know if this theme already has everything integrated so that people can: take a course, take exams, and that when they pass the course, the system automatically allows them to print their certificate.
2. Is it possible that there are two payment methods? one at the school and one on the website? Example: a user pays in the physical school, and later, we manually register him in the portal so that he can take the course online.
3. I can take in your theme, a registration per user of other courses that are not necessarily online?, But that require passing them to deliver your certificate. I’m talking about third party requirements or exams, for example a government exam etc. . But I need to keep track, in the kardex of my website.
3. Is it compatible with the latest version of wordpress?
Thank you
update. Can I sell individual courses and can I also group individual courses together to sell them as a bundle? Do you have electronic commerce integrated?
Hi there,
Thanks for taking an interest!
1. The theme includes courses and, students can take e
Certificate should be created and uploaded by the teacher or school itself. It’s impossible to make a general template of the course, as topics of the courses are limitless.
2. Courses are purchased through WooCommerce, and these are their official payment gateways -> https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
3. Courses are purchased through WooCommerce, and these are their official payment gateways -> https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
4. Yes it is for sure.
We hope we could help and let us know if you have any additional questions.
Support
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Thanks for answering. I have more questions. Something is not very clear to me. 1) Is the LMS fully integrated into the theme? 2) Is the LMS paid once, or annually? 3) Can I make course packages? 4) Can I integrate vimeo videos to the courses? 5) When an exam is passed, the certificate is created automatically, or do I have to upload it manually? Thanks, regards.
Hi there,
1. Yes, we have developed our own LMS plugin that we use for lessons, courses, questions, quizzes etc.
2. If you refer to the theme and its functionality it is a one time payment and once you install it you will be able to use it one domain.
3. You can add vimeo/youtube video for lessons or self hosted video as well.
4. Student certificates are not initially incorporated as one of the theme’s functionalities. Certificate should be created and uploaded by the teacher or school itself. It’s impossible to make a general template of the course, as topics of the courses are limitless. You could, however, add this with a third-party plugin.
We are here if you have any additional questions.
Support
Elated Portfolio part of
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Hi, I have tried logging in with test/test user and password but it says wrong password and user. Can you assist?
Hi there,
Could you please try it out again.
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Demo not working?
Hi there,
Thanks for writing in!
Please check it once again, the demo is working once we check.
Thanks.
Support
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Thanks
Hi there,
Glad we could help!
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Hi, I try to contact with you by your request system in: https://qodeinteractive.com/submit-a-request/
But my purchase code doesn’t work and the Academist theme isn’t in the list, how can I contact you?
Thanks
Hi there,
Please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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I can’t import the demo content from the academist dashboard. simply stays at 16%.
https://www.dropbox.com/s/bbbf2kw5pbsy5fa/Screenshot%202020-10-14%20at%2009.54.59.png?dl=0Hi there,
Please read this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-If you need further assistance, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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Hi, is this template compatible with elementor pro?
Hi there,
Academist is not compatible with Elementor.
Let us know if you have any additional questions!
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Hola, esta plantilla es compatible con elementor pro?
Hi there,
Academist is not compatible with Elementor.
Let us know if you have any additional questions!
Support
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I’m trying to add more than a prize in the courses but I can’t. Woocomerce gives me options per country but I couldn’t add any plugin or anything to add it in the courses 
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hello, I am using version 1.3 of your template, I did not want to update it because my content may be affected or I may have an error within my wordpress; the problem is that when I want to install Woocommerce it gives me a Fatal Error in the plugin file “Action Scheduler Lock.php”, so I have to deactivate the plugin from the hosting panel. Do you know why this happens?
Hi there,
Thanks for writing in. You can follow our guidance on how to update the theme and its plugins here. Possible you do encounter these issue because of your outdated version, yours is 1.3 and the latest received is 1.7
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks
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hello I used up purchase code on development site. Now on production site this is what i get when trying to register :“Your purchase code is already in use and can only be used for one site. the probleme is my development site was accidentally removed before “disconnection” can u help me
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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