Hi,

Thanks for the purchase.

Can you please submit a ticket at our support site – https://boldthemes.ticksy.com/ with url of the page with the issue and wp-admin credentials and our support team will be glad to take a closer look and assist you.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

No, you can not use DentiCare with Elementor. You can use it with Bold Page Builder only.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Please try rebuilding permalinks

Navigate to your WordPress Dashboard. Go to Settings > Permalinks. Select an alternative permalinks structure -> Save Changes. ... Once done, change it back to your standard structure and hit Save Changes once again.

If the issue persists after rebuilding the permalinks, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and leave the site url and wp-admin credentials and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

DentiCare is in its essence a general purpose theme, so you can easily use it for Yoga treatment if you change the images to yoga related ones.

Kind regards,

BoldThemes team

Do you have an example of the logo in the center of the header on the demo sites? I Can’t find one…

Hi,

Thanks for contacting us.

Yes it is possible to override any general theme setting on per post or per page basis. This includes header type and footer.

There are two premade menu layouts with the centered logo:

Keep in mind that in the second one currently there is a lot of icons in right widget area so they overlap with the last menu item on smaller screens. This is a matter of content, not the theme css.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us

If you wish to combine the sections from other demos, the best option is to import all needed demos in a WordPress multisite instance (onde demo per site in the network) and then use Bold Builder’s clipboard functionality to copy and paste sections from one site to another.

All demos come with all images, but keep in mind that the images are not licensed for third party production use. If you wish to use them on the final site, you will need to license them separately on shutterstock.

Kind regards,

BoldThemes team

Another question please, 3.Can i change or edir or delete the fields on cost calculator http://denticare.bold-themes.com/everest/services/cost-calculator/ thank you

Hi,

Sure, the cost calculator plugin – https://codecanyon.net/item/cost-calculator-wordpress-plugin/12778927 is packaged with the theme. It allows you to create your own fields and calculation logic. For details, please refer to the calculator’s documentation – http://documentation.bold-themes.com/cost-calculator/

Kind regards,

BoldThemes team

Hi,

Sure, if it is part of the same project you can use the theme on as many domains as needed (development, staging, production etc…) No need for additional copy or license confirmation.

Kind regards,

BoldThemes team

Thank you. It`s the same project.

Then feel free to use the same license on another domain – it is in line with the envato’s regular license terms – https://themeforest.net/licenses/terms/regular

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Please submit a ticket at our support site – https://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support team will be glad to take a closer look at the issue.

Kind regards,

BoldThemes team

I found the answer in your documentation

Great!

You can translate it using poedit or plugin like loco translate or make a multilingual site using WPML or polylang plugins.

Kind regards,

BoldThemes team

Hi,

Can you please submit a ticket at our support site – http://boldthemes.ticksy.com/ with the exact description of the issue and site url and wp-admin credentials and our support team will take a closer look at the issue.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase. Please leave a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

can we ask why the you can read it here?

Hi,

Sure. Using dedicated support site helps us track the tickets more efficiently and respond with specific solutions in a timely manner.

Process of resolving the issue usually includes the exchange of sensitive information – staging site links, wp-admin credentials and other info which, if made public, could compromise the user site security. Being the secure environment, support site enables the private threads which resolve these problems.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase

Please refer to the Denticare documentation for the detailed steps on how to install the theme and import desired demo site – http://documentation.bold-themes.com/denticare/getting-started/

Once you install the theme, you should go to Tools > BT Import panel and choose oscar xml file.

If you need any additional help in the process, please submit a ticket at our support site https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase. Please submit a ticket at our support site – http://boldthemes.ticksy.com/ with the site url and detailed description of what you are trying to do and our support team will be glad to assist you.

Kind regards,

BoldThemes team

how to find my Purchase code?

Hi,

Please refer to the following article for instructions on how to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Kind regards,

BoldThemes team

Hi,

All demos are in separate XML files and you need to import them independently. You can use different parts of them to assemble the site by using clipboard functionality of Bold Builder but you will have to import them in separate WordPress instances or as different sites in a WordPress multisite instance.

Kind regards,

BoldThemes team

Ok thank you. Final Question. Do you offer a premium service to redesign this to suite my needs? If so how much do you charge? Thank you.

Hi,

Unfortunately we are not available for customization and custom development services. We will certainly provide support in line with Item support policy – https://themeforest.net/page/item_support_policy but we do not offer premium services related to redesign or development of additional functional features.

Kind regards,

BoldThemes team

Hi,

You can send us the site url and wp-admin credentials to info@bold-themes.com and we will take a closer look at the issue.

Kind regards,

BoldThemes team

okay i sent it .. please answer to me quickly..

Hi,

We have replied to your email.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase

Can you please tell us the url of the site and the page with the issue so we can take a closer look?

Thanks in advance.

Kind regards,

BoldThemes team

Thank you for your quick response! I just sent you a message… please get back to me soon. I appreciate your help.

Hi,

We have replied to you email, and we can continue this thread via email.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Related to the logo, here is how the Setting generally work

The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default. This goes to logo setting on Appearance > Customize > General Settings panel

On the other hand, you have an option to override these settings on per page basis. If you take a look at the bottom of the page edit form, you will notice Override Global Setting part in Settings Section – here you can override global settings for every page.

You probably have logo related override set on the home page, and it points to non existing file. Please remove all logo related entries from Override Global Settings on the pages with the issue.

Should you need additional assistance in the process, please submit a ticket at our support site – boldthemes.ticksy.com and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, the theme is compatible with WordPress 5.5

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

The updates of the theme can be found in Downloads section of your profile on https://themeforest.net/, you can not access them on bold-themes.com.

Unfortunately, as an author, we are not able to assign the ownership of the theme to another user on ThemeForest. You need to contact ThemeForest support for that – https://help.market.envato.com/hc/en-us

Kind regards,

BoldThemes team

Hello, yes, please see here: https://boldthemes.ticksy.com/article/15645/