Hi, Sorry but now our theme doesn’t support this function. We’ll research about it later. Regards!

Hi, Please send us your site URL and admin account (maybe FTP account too) via email harutheme@gmail.com. We’ll check it for you. Regards!

If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Hope this helps!

Hi, You can use this plugin for PMP WooCommerce: https://wordpress.org/plugins/pmpro-woocommerce/. However we haven’t check it. Please do it yourself. Regards!

How can I allow all users, non registered and registered to like and dislike video?

Sorry now we don’t have this function. We’ll research about it later. You can read all functions of plugin here: https://document.harutheme.com/vidi/. Regards!

Hi, You can use this CSS code:

.haru-lightbox-content .single-video-playlist, .single-haru_video .single-video-playlist { background-color: #000; }

https://prnt.sc/wgttb8. Please see this video: https://www.youtube.com/watch?v=_OJ8mByfDUU. Hope this helps! Regards!

Hi, Now doesn’t have option do turn off this. We’ll add it in the next version. Regards!

I really need it. Thanks!

Hi, We’ll update it in the next version https://prnt.sc/wh87zg. Regards!

THANK YOU!!!!

Thanks for your feedback!

Awesome… Thanks!

Hi, Thanks for your feedback! If you notice our theme use shortcode codes of Haru Vidi plugin generate like this: https://prnt.sc/wg2hdv. You can use one plugin build Header for Elementor like this: https://wordpress.org/plugins/header-footer-elementor/. Then you can build page with Elementor. About ArMembership plugin we are researching about it and try to add it asap. Regards!

Hi, Thanks for choosing our product! If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. If it still doesn’t work please send us email to harutheme@gmail.com with your site URL and admin account and Homepage you want to import. Here is the document: https://document.harutheme.com/vidio/ https://document.harutheme.com/vidi/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/vidio/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

sent details through harutheme@gmail.com . Please help

Hi, We replied to you via email and imported demo data successfully. Please check it. Regards!

Hi, You can go to Appearance -> Customize -> Additional CSS and add this code:

header.haru-main-header.header-sticky.sticky_light .haru-header-nav-wrap { background-color: #0f2133; }

. How to get this code please see here: https://www.youtube.com/watch?v=_OJ8mByfDUU. Hope this helps! Regards!

It works, thanks

Thanks for your feedback!

Hi, We noticed this issue and will update it asap (maybe in the next week). If you need it and update manually, please email to harutheme@gmail.com. We’ll send latest version for you before update in theme package. Regards!

Hi, We already replied to you via email. Maybe you insert wrong video URL. Please send us your site URL and admin account via email harutheme@gmail.com. We’ll check it for you. Regards!

Also, do I have to buy the haru vidi plugin before this theme?

Hi, Thanks for contacting us about our product! You don’t need to buy Haru Vidi plugin Pro version because it already included in our theme package. So you need purchase only Video theme. If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is the document: https://document.harutheme.com/vidio/. https://document.harutheme.com/vidi/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/vidio/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Hi, Thanks for contacting us and choosing our product! If you want to change submit form you need go to: wp-content/plugins/haru-vidi/includes/libraries/ then open file vidi-metabox-submit-video.php (or channel,...). However the fields display depend on meta fields have at backend. So in this case we already have all necessary fields. Regards!

Hi, Sorry but what video server are you using now? Are you using Selfthost video server? Regards!

Yes, self host

Hi, Now we are developing this: https://prnt.sc/wg287y. But we don’t make sure it will be quick because we don’t have much effort to add new function for Haru Vidi plugin now. Regards!

Hi, Thanks for contacting us about our product! When you buy our theme you don’t need to buy any extra plugins. However with premium plugin you can update it only via our theme update (not update automatic). If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is the document: https://document.harutheme.com/vidio/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/vidio/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Hi, Thanks for choosing our product! You can go to Appearance -> Customize -> Additional CSS to hide it:

.single-video-actor { display: none; }
 .single-video-director { display: none; }

or use child theme to customize template display of Single Video follow section 12 in the document here: https://document.harutheme.com/vidi/. or read more here: https://harutheme.com/forums/topic/customize-wordpress-theme-using-child-theme/. Here is the document: https://document.harutheme.com/vidio/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/vidio/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Hi, We see you reset your site now and we can’t check anything: https://prnt.sc/w20uzi. However that’s seem this issue has just happened with latest version of WordPress 5.6. We’ll research and make new version to resolve it asap. Please patient. Regards!

Thank you for the reply. Please, is there a time frame of when we should be expecting an updated version of your theme?

Hi, We already submitted new version: https://prnt.sc/w39a1l. Please wait it get approve. Regards!

Hi, Thanks for contacting us and choosing our product! Now we don’t support this function, however we are researching about this and try to update it asap. You can try some plugins: https://wordpress.org/plugins/upcasted-s3-offload/ or https://wordpress.org/plugins/amazon-s3-and-cloudfront/. Regards!

Some others of the Haru Product elements are broken too or do not work as expected. Showing 3 products set for 3 columns in 3 columns but two in one row, and the third one in a new row instead of all three in one.

PS:

WP Bakery is reliable. Elementor doesn’t work on all of my servers, all my client websites, and breaks too easy all the time.

Hi, Thanks for contacting us and choosing our product! Sorry for this issue but now we don’t use and have design for single product shortcode. So we’ll delete this shortcode in next version. You can use single product shortcode from WooCommerce here: https://prnt.sc/vv4b42. We also checked your site and see products display fine: https://prnt.sc/vv4dk3. We checked our dev site and it’s working fine: https://prnt.sc/vv4c9q. So please send us the page have issue and tell us browser you are using. So we can check it for you. Regards!

Hi, We haven’t checked our plugin Haru Vidi with this plugin because it’s not allow included in theme. We’ll research and answer later. Now we use this to import videos: https://github.com/harutheme/haru-video-importer. Regards!

Please do research soon. Waiting for your reply.

Thanks for your feedback! Now we are developing our themes with Elementor. We’ll research after we finish them. Regards!