172 comments found.
Why are the images on the IPTV section all over the place when the theme is installed?
Hello, Dear Customer! Could you please provide us with the screenshot of your issue at https://mwtemplates.ticksy.com/ ? Best Regards!
Hello, i would like to know how to deactivate breadcrumbs navigation? thank you.
Hello, Dear Customer!
In order to turn off breadcrumbs, please click WP Dashboard => Unyson => Breadcrumbs => Deactivate.
Best Regards!
Hi, I recently bought your beautiful template but I can’t set the logo. I want to insert an image format logo but immediately after inserting it alongside, I also see the logo in text mode that I cannot deactivate, then when I scroll down the page in sticky header mode the logo does not change color .. See attached photo You can help me ? Thanks
screnshot :
www.pietromuscari.it/Screenshot%202020-11-18%2012.29.11.png
www.pietromuscari.it/Screenshot%202020-11-18%2012.26.33.png
Hello, Dear Customer!
Thank you for choosing our theme.
Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!
Hi guys,
How do I remove the ‘request a quote’ from the top nav?
Thank you, Niall
Hello, Dear Customer!
In order to hide this note, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:.registration__toggle {
display: none;
}
.fa-user:before {
content: "\f007";
display: none;
}
Best Regards!
Hi guys, I can’t seem to import the demo content. I see comments with the same issue but the ticketing platform appears to be down.
Hello, Dear Customer!
Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!
Hello, I’ve recently purchased the Skymax them and I am severely disappointed. I was under the impression I would be getting a theme like the demo listed: http://webdesign-finder.com/skymax/. This is not what I received. How do I get my website to look like the link above? I want that look on the website so that I can then customize from there.
Hello, Dear Customer!
Thank you for choosing our theme.
It seems that you cannot install the demo content, which are included already in our theme.
Please read our documentation and watch video tutorials here.
http://webdesign-finder.com/docs/skymax/documentation_theme/index.html
If you will have more issues, please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!
Hello. After upgrading to Wordpress version 5.5 I am not able to use the Unyson Page Editor. Is this a known bug or is there a workaround for this issue. Thanks.
Due to the update of WordPress 5.5, the Unyson Page Builder does not display some functions correctly.
Unyson update coming soon.
Sorry for the inconvenience.
We recommended try to use the version 5.4 with the following plugin:
https://wordpress.org/plugins/wp-downgrade/
Also, please deactivate the next plugin:RVM – Responsive Vector Maps Best Regards!
Can’T see Import demo content in the tools menu I opened an issue in your ticket system. I m waiting for your response asap, please.
https://mwtemplates.ticksy.com/ticket/2509409Hello, Dear Customer!
We already answer you on the https://mwtemplates.ticksy.com. Please, check the ticket.
Best Regards!
How to register the Slider Revolution 6? I’m trying to register my purchase code to update and use the plugin but it isn’t working. Says “Purchase code is invalid”. And i must update the plugin to use in wordpress 5.5.
Hello, Dear Friend!
Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!
Dear, i have installed the Skymax theme, but i do not know how to remove the text logo. Even putting the image logo, the text logo appears on side of the image.
How i remove the text?
Hello, Dear Customer!
Please click WP Dashboard => Appearance => Customize => Theme Header Section => Logo:
http://prntscr.com/tytmx3
Best Regards!
I want to remove the text of logo. If i write nothing, appears my site name (https://prnt.sc/tz2vpm), if i write a space character, make a ball https://prnt.sc/tz2xw3.
I wish see just the image logo.
a.logo .logo-text {
display: none;
}
a.logo img {
max-height: 150px;
}
.s-pb-lg-50 > [class*='container'] {
padding-bottom: 10px !important;
}
.s-pt-lg-50 > [class*='container'] {
padding-top: 10px !important;
}
Then save changes and check results at front-end. You’ll receive this result: http://prntscr.com/qkrl4a Best Regards!
Hello. I’ve some questions about the style customization.
1. How can I add a new option in these fields? (I’ve already added the new styles in the main.css), https://prnt.sc/ty5ktd 2. How can I save the “main.css” as the default to my edits in this file don’t back when I save some new feature in the Customize Theme page from WordPress?
Hello, Dear Customer. If you wish to use the additional color customization – please use such plugin as https://wordpress.org/plugins/yellow-pencil-visual-theme-customizer/ In order to add your custom styles in css without issues – us this plugin: https://wordpress.org/plugins/simple-css/ If you have any additional requests – just submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Hi There,
Is it possible to get a refund, the site is very intense not very fast loading. I’m a developer and found this to be quite sluggish code. can you please refund me as im not going to be using this template.
Hello ,Dear Customer. We are really sorry but we can not issue a refund after the item has already been downloaded. Due to the nature of a digital item, it can not be returned, for more information please read the following link: https://themeforest.net/page/customer_refund_policy Please read this article to increase your website’s speed:: https://mwtemplates.ticksy.com/article/15879/ Best Regards!
absolute ripoff Attention everyone do not buy any templates from this crowd absolute useless. I will contact visa to reverse to costs.
Your message contains unacceptable phrases and violates the rules of Envato Market.
Hi,
I want to change the title of the support page. Please do guide me from where I can change the title. https://aieze.in/ecom/Want to convert Shop Title => Ecommerce
.page_title_1 .title {
font-size: 0px;
}
.page_title_1 .title:before {
font-size: 60px;
margin-top: 10px;
margin-bottom: 20px !important;
content: "Ecommerce";
}Then save changes and check results at front-end: http://prntscr.com/t7ht0r Best Regards!
Does it have RTL ?
Hello, Dear Customer. Thanks for your question. Currently our theme supports only LTR. In this case you may hire a 3-d party developer to perform necessary changes for CSS code to add RTL compatibility: https://www.fiverr.com/deanos/convert-your-wordpress-html-theme-from-ltr-to-rtl-to-support-hebrew-arabic
You may also use these additional resources:
https://rtl.daskhat.ir http://rtlcss.comBest Regards!
Slider Rev button actions only work internally and do not function as expected externally.
Example:
on click go to http://www.google.com.
Slider does not complete this action (this is not followed by an error msg).
Slider seems to freeze and is un-responsive
~~~
However on click go to slider id .
Slider is able to complete this action
my site is techchurch.io
The last slider on the page is the slider by which you can replicate the issue.
I spoke to slider revolution and they pointed out that photoswipe.js was causing an error please get back to me soon
https://prnt.sc/syvj7mHello, Dear Customer. Thanks for this information. It’s very valuable for us. Could you please submit a private ticket at https://mwtemplates.ticksy.com/ with the information about this issue? Our team will take the issue under control and then provide you with a solution. Best Regards!
Hi,
How can I change the logo text so that some characters are capitals and the rest are not?
Many thanks Adam
In order change the text, please click WP Dashboard => Appearance => Customize => Theme Header section:
http://prntscr.com/sydc81
In order to increase logo and hide logo text – please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:
a.logo .logo-text {
display: none;
}
a.logo img {
max-height: 150px;
}
.s-pb-lg-50 > [class*='container'] {
padding-bottom: 10px !important;
}
.s-pt-lg-50 > [class*='container'] {
padding-top: 10px !important;
}Then save changes and check results at front-end.
Best Regards!
Hi, I don’t want to hide or change the size, I want to make some of the text in lowercase but some in capitals.
a.logo .logo-text {
text-transform: unset;
}Then ave changes and check results at front-end: http://prntscr.com/sylyar Best Regards!
Perfect. Thanks!
You are welcome, Dear Friend! 
Hi,
I have purchased the sm=kymax template but I am not able to change the top nav base login/Signup content . Can you please help me to do
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hi, I understand your support doesn’t include customization services, however, I could do with some help, as I can’t get the Customizing ▸ Theme Options Theme Color Scheme to work. I have changed Accent colour and nothing happens, Please advised.
Hello, Dear Customer.
In order to check the settings, please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!
Hi, I need help with my SkyMax theme. I have a problem with Slider Revolution and Slider Revolution Particles Effect. For many months I used the Parficless Effect from the “Slider Revolution Particles Effect” plugin, but now this effect doesn’t work. I have two information: - “Hi, your Purchase Code for Slider Revolution has been deregistered manually through https://www.themepunch.com/purchase-code-deactivation and is no longer active for this installation.” - “The Particles Add-On requires an active Purchase Code Registration”
I didn’t delete the purchase code, it is provided, and on the support page, it is written that when purchasing a template with a slider I do not need to have this code.( https://www.themepunch.com/faq/purchase-code-registration-faqs/) I am asking for support and information on how to restorePartificless Effect
Best, Gosia
Hello, Dear Gosia. Please send us an email at support@modernwebtemplates.com and we will assist you. Best Regards!
Hello, I am having some issues in the theme, first emails are not going through i have followed your instruction to setup smtp in the form section it got sent in the first email but after that it is saying that “it is saying could not send the email” second is that after adding logo it is still shwoing Site title after celaring the text below. please help on these issues thanks
Hello, Dear Customer. Please send us an email at support@modernwebtemplates.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
Sent the mail still no rep;plz help on the issue
Hello, Dear Customer. We are processing your request. Very soon you’ll receive our response. Best Regards!
