11999 comments found.
I am very grateful and happy for the professional service support provided me by your team promptly. I am really impressed with the work of Sean Godmon who is the expert that intervened in my problem. Thank you once more. I am happy
Phuebong HomeOfficeAcademy
Hi HomeOfficeAcademy,
Thank you so much again. If you do find time please kindly share your experience here. Our support team will be super excited to hear about your experience. Thanks!
Best Regards,
Natyra from Cridio
Customer Success Ninja
We want to buy ListingPro theme but have pre purchase questions:
1. We have more than 300 members and can we import them through csv file and how we can do in your theme. Also will images be imported as well? 2. Can we embed google maps on listing page? 3. Can we change the layout of listing page to have one single image on top banner in place of multiple slider images? Can you suggest so that we can buy it.
Hi! Thanks for your interest in ListingPro. Please see my responses below.
1. We have step by step guidance here: https://docs.listingprowp.com/knowledgebase/how-to-import-bulk-listings/
2. Yes if the address is entered correctly during listing submission the map will show up. see example https://classic.listingprowp.com/listing/the-mark-hotel/
3. Yes you can have one single image.
Hope this helps and let me know if you have any follow-up questions.
Thanks!
I would like the Appointment Booking to be connected to Google calendar. Is this possible?
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
I hope this helps. Let us know if you have any further questions to decide if ListingPro is the right fit for you.
Good day,
I have just installed listingpro and the WP bakery + Elementor themes are asking for updates. Does the theme not come with these?
How do I get the WP bakery + Elementor to work so i can edit my site to my liking?
Hi both the page builder are included with the theme along with custom elements. Please read more here https://docs.listingprowp.com/faq/can-i-use-the-any-page-builder/
As for downloading the update for WP Bakery please read https://docs.listingprowp.com/knowledgebase/do-i-have-to-pay-for-a-visual-composer-license
Elementor and WP Bakery are two separate page builder. It’s best use one of them at a time.
I cannot log into the Help for the theme to get support. I try the password reset, but getting error message.
Hi BizhopeMedia,
I am sorry that you are having issues. We will email you the new password asap.
Best Regards,
Natyra from Cridio
Customer Success Ninja
1:-in appview 1 listing details image is not open in popup when click on image 2:-i want to display full menu image of restaurant or extra images with popup in listing detail page
and how to hide discription in appview listing details page
Hi zubairking93,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi 79design,
If you need technical assistance please kindly read the following article to check if you can choose any of the options. Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Customer cannot view ad invoices in dashboard section.
I have done a test with a real payment.
In the wordpress panel I do see it but not in the listingpro panel.
Hi GoaSeKaS,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
ok sorry
No problem at all 
!
Which is the best hosting site for this theme? Any recommendations?
Hi LauYeo,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes we have a recommendation here https://hostiso.com/listingpro-hosting/
Hi do you have integration with zapier
Hi eli1356,
Thank you for your interest in listingpro!
We are sorry, we didn’t test this plugin, nor we provide support for it.
For more please check out our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hello, I have started getting an err_too_many_redirects error when trying to access my site from mobile. My site is using Listingpro and the issue only seems to occur with I am using the Mobile X option. The mobile X option redirects mobile users to a custom page. When I use the responsive mode, which probably just wraps the existing page, no problems occur. I prefer to use the Mobile X option for it app-like properties i have raised ticket also, please check and ,listing form,lead from, also not working look at them.
Hi Rakumar,
Thank you for choosing ListingPro! Please kindly check your ticket #170838, we already replied to it.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Can a vendor when adding products add the products in their local currency? For example, I am looking for the vendors to add products in GBP, USD, EURO.
Example1: Vendor from UK lists an item for sale in GBP.
Example 2: Vendor from USA lists their item for sale in USD
Very important that it will work as above and not conflict with the website base currency. Some themes do not work as above and when vendors try to sell items in USD the base currency always gets selected and then the currency convertor converts base currency to USD but that is wrong as I need the vendor to enter 500 USD and then can convert that 500$ into GBP or any other currency
Hi trulythanaka,
Thank you for your interest in ListingPro!
1. ListingPro is a Directory solution and not an e-commerce solution.
You cannot sell physical or digital products out-of-the-box, but you as an ADMIN can use any WordPress e-commerce extension that supports shortcodes and manually insert shortcodes on any page, individual listings (description box) or use widgets to show in the sidebar.
Listing owners can only showcase their products or services with the Menu management system. They can link it to an external page where they can sell the items but the transactions between the end users (visitor) and the business listing owner will not take place on the website.
You may also check our Menu Management System that allows showcasing any products or services on listing details. https://www.youtube.com/watch?v=wI-kuQlF99g&feature=youtu.be
2. Only one currency defined by the site admin is supported. A business owner or the visitor cannot switch to another currency that was set by the admin.
Best Regards,
Natyra from Cridio
Customer Success Ninja
ANNOUNCEMENT!
We have just launched a Mollie, the best payment gateway for Europe. You can download it for a discounted price before Feb 15th.
Please use the following coupon code during checkout: MOLLIE4TF
https://listingprowp.com/downloads/mollieBest Regards,
Natyra from Cridio
Customer Success Ninja
Hi I have set 24 hours open in some object, but in the frontpage it say CLOSED NOW! What is that
Hi Jogge,
If you need technical assistance please kindly read the following article to check if you can choose any of the options. Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hallo
Can i have some respons on my question
Please open a ticket. Yes you should be able to open a ticket for now.
For more info on our support policy for expired support go to the link below and scroll down to see the message in blue box. Please read this article till the end.
Hi This is a presales question. Can your theme achieve this idea as I cant find the answers on your documentation. I want a theme that can list a directory of IT software solutions & companies that are all based online and used for online business. We want to create a business listing directory for over 1000 of our partners and solutions we use – this is not about a location based business listings but business services with links and reviews so we can direct our customers to one portal to read. Out of your list which theme would suit this idea??
Hi RPax888,
Thank you so much for your interest.
1. Yes you can list business services with ListingPro and use the review feature.
2. You can disable the map on the listing details page for online businesses. This is how the listing results page looks without Map on the side:
Access the demo URL below. Demo URL: https://classic.listingprowp.com/listing-category/restaurant/?list-style=1 Map disabled on the search result page.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello i would like to know as a pre sale question if it is possible to have in the home banner slider with ad campaigns.
If it needs coding or it is simple with elementor and some hooks.
Hi Sapoios,
Thank you for your interest in ListingPro!
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
I hope this helps. Let us know if you have any further questions to decide if ListingPro is the right fit for you.
Best Regards,
Natyra from Cridio
Customer Success Ninja
is it possible to give 1 free listing at signup per user and charge them for the following listings? Thanks!
Hi IntermediaStudiosMX,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
could you include the share button on whatsapp?
Hi antonioalexande,
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
I hope this helps. Let us know if you have any further questions to decide if ListingPro is the right fit for you.
Best Regards,
Natyra from Cridio
Customer Success Ninja
How to remove sharing buttons from pages?
Hi antonioalexandre,
If you need technical assistance please kindly read the following article to check if you can choose any of the options. Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi we have a very outdated Version of listing pro . on our site we have a lot of listing already . is it possible to back up all of the listings we have on the site , then wipe our site clean to start a fresh as there has been a lot of custom coding done to the site
Hi HOMESERVE24-7,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello. I need to know that can I use IYZICO payment method? It is so important for me! Thank you
Hi Emre,
Thank you for your interest in ListingPro.
Please kindly see this article regarding your question.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank you.
Hello..
I see that PayStack, PayFast, RazorPay, PayU India and EWAY are now available as premium add-ons for ListingPro….
Payu is so important for Turkiye.. Can I use it for Turkiye?
PayU india might not work for Turkey. Did you try 2checkout? It’s already built-in to the theme.
I’m just going to ask, like others did: any chance on integrating Mollie as payment Gateway? We use this in all our shops and site… Other solution to get it integrated: is it possible to register in a payment plan through gravity forms? Because Gravity forms has an option for Mollie.
Hi Hairborist,
Thank you so much for your interest in ListingPro.
The answer is no, we do not support this payment gateway.
Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please kindly check back in 2 weeks. Thanks!
ANNOUNCEMENT!
We have just launched Mollie Payment Gateway add-on. You can download it for a discounted price before Feb 15th.
Please use the following coupon code during checkout: MOLLIE4TF
https://listingprowp.com/downloads/mollie/https://docs.listingprowp.com/knowledgebase/how-to-setup-mollie
Thank you!
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