16332 comments found.
Dear @digitalAtelier, can you please guide me is it possible to add a row on home page with two columns, and in one column we display category image and in second column we display that specific category products in slider. screen short is attached for your reference https://prnt.sc/wt33u0 , if it is not possible to do it, just guide me some thing that is very closed to this requirement.
Hi, you can do that, something similar to what we have in Demo 1. https://cln.sh/TxEtRc
You can look in that demo’s admin or its documentation in https://docs.journal-theme.com/docs/demos/demo/
Or if you need more assistance file a ticket on our support page.
Best Regards.
hi team Why are these files not loaded every time with filezilla? https://ibb.co/2gSt6R8
Hi, There can be some limitations from Windows operating system where file paths cannot have more than 260 characters. In this case, consider copying the Journal archive downloaded from Themeforest on your C:\ drive instead of Desktop or Downloads folder and extract it to C:\ too. After that, use your ftp client and upload files from there to your server and it should work. https://docs.microsoft.com/en-us/windows/win32/fileio/naming-a-file
Best Regards.
Hi team, I don’t understand this. Can you give me some details? Added Opencart modules in Mega Menu builders
Hi, sure when you add modules in a mega menu builder you have access to compatible Opencart modules too: https://cln.sh/TxEtRc
Best Regards.
Hi Team, After i upgrade to Journal 3.1.5 OnePage checkout not proceeding for payments. On console it says captcha verification code required. But i could not see captcha page appear on one checkout page. Could you please help?
Hi, we’ve just release an update with a fix for this issue, please update Journal to the latest version and your issue should be solved after.
Best Regards.
I confirm after upgrading to 3.1.6 issue has been resolved in OnePage checkout. Thank you for releasing quick fixes.
Thank you for your feedback!
Hello, how do I put a column in the information pages?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hello, please an answer Ticket number 49983
Hi, are they also properly assigned in Opencart > Catalog > Products > Data…
We may need to take a look at you store, can’t say without looking, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, we are having troubles with Filter… New products attributes are not added to the filter section… why?
I’ve found that the oc_journal3_product_attribute table is not updating when I add attribute to a product… can you help with this?
Hi, always refresh attributes separator from Journal > System > System > Filter and resave the Filter module whenever making changes to attributes in order to see the new attributes in frontend.
Best Regards.
oh… quite strange but it works! do you plan to solve this in the next updates?
Hi, we will think of a way of doing this automatically in future theme updates.
Best Regards.
Hello. I am trying to get journal2 theme to be wcag accessible. Can you tell me where can i find the files that create the secondary menu in the header? And also the same in the footer?
Hi, that should be in catalog/view/theme/journal2/template/journal2/menu/header .
Best Regards.
Hi, I just created a refound ticket, please responde.
Hi, your query has been addressed, the issue is not theme related.
For any technical issues please file a ticket on our support page and consult with our developers.
Best Regards.
Is there any option to show sub-category product under primary category page !!
Hi, if you are referring to the subcategories assigned to a main category, yes they are shown on each category like so: https://cln.sh/fbWHT9
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
In this section, sub-category showing as menu. I need to show all product (including sub-category) on the main category page.
Unfortunately that’s not how Opencart works at this time, products from subcategories are not shows in a main category, unless those products are also assigned to that other category as well in Opencart > Catalog > Products > Links > Categories… you can assign there the main category and the sub.
Best Regards.
Hi guys. In the contact form, you added the ability to attach a file. Please tell me is it possible to see which files are attached?
Hi, yes, for more info on this please file a ticket on our support page and consult with our developers.
Best Regards.
Do you recommend to upgrade from oc 2.3.0.2 to oc 3, when going from Journal 2 to Journal 3 and if yes, which version?
Hi, please read this: https://support.journal-theme.com/knowledgebase.php?article=15
Best Regards.
Hello,
My product license expired i have like 8+ licenses 
I wanted to ask for my new project https://growtopia-items.shop/ is there a way to remove return icon in my account – view order https://prnt.sc/wnfbys
Hi, currently no, that’s a default Opencart element which isn’t editable at this time, all global icons are in Journal > Skins > Edit > Global > Global Icons…
Best Regards.
hello, products appear as a single column on the discount products and all products page. There is a problem here, how can I do it by default?
https://prnt.sc/wnbal0all products page column
Hi, you need to work with the Items per Row option. In this option you’ll be able to indicate how many items to display per row at any resolution for different layout types like No Columns, One Column, Two Columns, etc.
Just add breakpoint rules and apply desired items per row. For each rule there is also a spacing option so apply a spacing between the products as well. This spacing is a variable defined in Journal > Variables > Spacing, but you can also type a custom value in each field and click enter.
Products per row for the global product listing on category pages are set in Journal > Skins > Edit > Product Listing > Products per Row.
See our docs on Items per Row for more info: https://docs.journal-theme.com/docs/options/items-per-row/
Best Regards.
hi hope you are doing well I have question is it possible to change the color sceam of 5 number demo theme link is given https://www.journal-theme.com/5/ and if it is possible can you please guide me lit bit how can I do it like I want to change the red color etc..
Hi, you can change colors globally in Journal > Variables > Colors…
See our video on the Color System https://www.youtube.com/JournalThemeTraining
Best Regards.
Hello, does the theme panel language support Turkish or is it added later. I’ll buy according to him.
Hi, the current Journal version supports any language in the storefront, but not in the custom Journal admin, that’s only available in english.
Best Regards.
I’ve submitted a refund request. Please respond.
Hi, we just replied to your query. Thank you.
Hi, looks like that’s a very long word, you need to remove that and normal words with space between them.
Best Regards.
no. text is normal but gives an error here
That’s not something related to the theme, Journal does not change the actual text you add in your descriptions. You can file a ticket on our support page and consult with our developers, include temporary access to your setup so they can investigate and see what might cause that, could be a language issue or interference from other mods.
Best Regards.
hi, Is it possible to have the content of product tabs different for each products..?
It means each product has a different product taps content…?
Now it looks like that content of product tabs is the same for every product…!
Best regards
Hi, sure but this involves creating multiple tab modules for different products, then assigning each to a custom selection of products, or individual ones, see https://docs.journal-theme.com/docs/product-extras/extra-modules/
Also see https://docs.journal-theme.com/docs/workflow/assignment
Best Regards.
hi, I doing 3.0.3.2 version Journal3 Theme catalog/view/theme/journal3/template/journal3/module/form.twig here is I have a problem date time picker is not translating website language its only english I want to change it Turkish language How can I Do it?
Hi, this may not be something theme related, please add a date time picker as an Opencart option to a product and check if everything works fine there first.
Best Regards.
I test it option to a product its turkish no problem, but in contact form english
Hi, we have added a fix for this in our latest Journal version, please update your theme now.
Best Regards.
Thank’s for you new update fix this problem, I am glad I wrote to you this problem:)
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