4622 comments found.
Anyone else have the issue of links not working since the last Wordpress update? My site was working fine then suddenly you can’t click on anything. If you right click and select “open in new tab” that works fine, but direct clicking doesn’t. No links work. Menu, home page, in blog articles, etc. All worked fine a couple of weeks ago when I last checked on the site.
https://www.exploringnorthshore.com/Hello,
You might have updated WordPress. Please turn off the automatic update and be sure it’s compatible with the newest one. It mostly take time to work on the compatible depending on the update details.
Please update your theme to the newest version. Then it should be fine. If you still have the problem, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
hello, is it possible to use woocommerce with your theme? do you have any instructions on how your theme can be used with woocommerce? Thanks
Hello,
Yes, it works. When you install WC plugin, then it works like other WC. You can follow WC instruction.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
How can the sentence “This site is not allowed new members. please contact administrator.” be removed from the Login Module? I am sure there are good reasons for having it, but I want to remove it.
Thanks
Hello,
That’s related to WordPress setting. You need to enable membership on the WordPress setting.
https://www.wpbeginner.com/beginners-guide/how-to-allow-user-registration-on-your-wordpress-site/Thank you, Rob
thanks!
Hi guys, got some pre-sell questions:
1- Need to create a listing for professionals instead of bussiness where they could edit they profile listings, is that possible? 2- Does the registration include conditional fields? for example if a professional choose in a dropdown A then the following field changes its option acording to that. 3- Is it possible to setup different plans for different ways of listing? for example: you have a premium plan when you can be listed with your photo at the top of the search results as a featured item or a free plan when you have just a text listing? 4- Is it possible to add payment gateways no listed?
thank you!
Hello,
1. It seems to be possible. However, it’s hard to tell fully working for your details. We can only assist you to make your site like our demo sites. However, your listings are a little bit different from normal directory features.
2. We don’t have the option. It’s an advanced option you only need.
3. We have featured listings which shows on the top. But not different modules. It’s also an advanced option.
4. It’s possible to use payment gateways.
Your is different form what we have and advanced features. For the details or some features, you might need to customize them. If you need customization work, you can see the link on this comment and contact them.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I am restarting a fresh install so downloaded latest theme from this page and the download does not have the theme files for v.4. Only v.3. The folders that come with the downloaded are Licensing, Plugins, Previous Version (v3), V4-documentation & V4-sample-data. How do I get the v4 theme files?
I’ve reached out over a week ago with questions regarding the custom fields plugin that I purchased and have yet to receive a response.
Hello,
Can you email us your email address to check our spam box? ( email : javothemes@gmail.com )
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, done
Hi, I tried registering on the support site but I didn’t receive any activation mail to login and post the issue. So, I have mailed to your gmail. Kindly please check.
Thank You
Hello,
We have activated your account in our support site. Please also check your spam inbox to be available to reach you.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
i am trying to get the addons you mentioned: We will give you coupons to buy addons free of charge.
Hello,
Please see the intro page. ( https://intro.wpjavo.com/theme/jd/addons/ )
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello there! I’m interested on buying your theme because it looks very nice and easy to handle. I already have a directory page and I would like to replace it with your theme. Some pages that I would like to replicate as closer as possible are the above. Is it doable without additional coding? a. https://www.pawfinder.gr/ b. https://www.pawfinder.gr/aggelies/ Listing categories by location c. https://www.pawfinder.gr/dogbreeds_b/Beauceron/
and some other questions… – Can I make a page from scratch and save it as a template, so if a do a change on a template, all pages will be renewed automatically? – Listing page: can you add a date stamp on the listings (when was they created or last edited)? – Listings. Do listing have an expiration date and if yes, when renewing or editing a listing, is there shown in the first place? – Does the theme provide email templates such as New Member registration etc – Can I upload my own icons for the categories, amenities etc – Are the amenities clickable (in order to show for example all Listings with “Pet Friendly” amenities)? – How many levels of map locations are there? – Is there a feature for Newsletter sign up? – is the site responsive to mobile version?
Sorry for all the questions and thank you in advance. Have a nice day
Hello,
We have checked the pages you provided us. We are not sure about the details settings. They seems to be possible. Is the 3rd page an archive page? If so, we also have the archive pages.
However, we are not really sure how the detail works and your topic is different from our demo sites as what we have. For the detail settings, you need to work on them. We are not able to assist to make the pages from the scratch or assist some your own pages.
- Can I make a page from scratch and save it as a template, so if a do a change on a template, all pages will be renewed automatically? It depends on the pages. for listing detail pages, you can use our template builder.
– Listing page: can you add a date stamp on the listings (when was they created or last edited)? Yes, we have. You can use post meta.
– Listings. Do listing have an expiration date and if yes, when renewing or editing a listing, is there shown in the first place? We have the expiration date. if it’s expire, the listing won’t show.
– Does the theme provide email templates such as New Member registration etc That’s more fore WordPress option. We don’t have.
– Can I upload my own icons for the categories, amenities etc – Are the amenities clickable (in order to show for example all Listings with “Pet Friendly” amenities)? You can upload category icons.
– How many levels of map locations are there? We currently provide one level.
– Is there a feature for Newsletter sign up? You can use Mailchimp plugin
– is the site responsive to mobile version? Yes, it is. We will also update soon for some more.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, your version 4 demos are not working, please fix it. thanks
Hello,
Thank you for the report. We have refreshed the permalink option and it works fine now. We had some maintenance work during the weekend and it didn’t work shortly.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Same here.. V4 in not in the downloaded pack
Also ..How can I register the theme to another domain..? I changed domain and I cannot update wpbakery plugin – says it is still registered to old domain..
Hello,
You can get it from “installable WordPress only”. If it’s related to wpbakery, you need to have a look at the plugin doc.
If you still have the problem, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
In Javo Directory 4 is it possible to upload multiple videos in a single Listing as you upload Images using the Gallery (Single Listing) widget?
Hello,
You can only add one video. But you can still upload more videos in the description on the backend.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, Just downloaded. But version 4 seems to be missing in your package. Rgds / Andreas
Hello,
Please download “WordPress install” file. Then you can find Javo Directory.zip file.
If you still have the problem, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello there! I’m interested on buying your theme because it looks very nice and easy to handle. I already have a directory page and I would like to replace it with your theme. Some pages that I would like to replicate as closer as possible are the above. Is it doable without additional coding? a. https://www.pawfinder.gr/ b. https://www.pawfinder.gr/aggelies/ Listing categories by location c. https://www.pawfinder.gr/dogbreeds_b/Beauceron/
and some other questions… - Can I make a page from scratch and save it as a template, so if a do a change on a template, all pages will be renewed automatically? - Listing page: can you add a date stamp on the listings (when was they created or last edited)? - Listings. Do listing have an expiration date and if yes, when renewing or editing a listing, is there shown in the first place? - Does the theme provide email templates such as New Member registration etc - Can I upload my own icons for the categories, amenities etc - Are the amenities clickable (in order to show for example all Listings with “Pet Friendly” amenities)? - How many levels of map locations are there? - Is there a feature for Newsletter sign up? - is the site responsive to mobile version?
Sorry for all the questions and thank you in advance. Have a nice day
Answered on the other comment.
Hi,
I am looking to change the domain which I currently have the template loaded as we decided on a different name for our company. Will it allow me to move over my purchase code to the new domain. Please advise
Hello,
Yes, you can activate our theme in the new domain as well. But the old one won’t be working.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi Guys – pre-sales question – is your theme compatible with any of the multi vendor plugins that are out there such as dokan or any of the others?
Hello,
If you need multi vendor plugins, we don’t have anything support officially. But our client is using WCFM.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Thank you so much for the info Rob – much appreciated.
Kind regards, Robert Nienaber
The files still haven’t been corrected, and there is the no click issue that’s happening. Why is the v4 not in the all downloadable files?
Hello,
We apologize that we didn’t understand. It’s downloadable and fixed all WP 5.6 issues.
As we recommended, you need to post it on our support site as a tech issue to talk to our support team. Our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
You’re not understanding. You are saying you fixed it, and Im saying, the javo-directory file isn’t in the folder at all when you download all plugins and files. It’s literally not there for v4 (no javodirectory.zip). You have to place it in the file. It may be fixed but it’s not in the download. I can’t send to support I don’t have support and wouldn’t need it because the file should be in there right?
I paid for extended support. Created a ticket 4 days ago as my site has major JavaScript errors. I now have an embarrassing situation with a broken site and still no fix. Please can the theme developer come back to me?
Hello,
It’s not 4 days. It was a weekend. Please until our support team assist you. You should check what you have changed or updated first.
They will be back to you.
Thank you,
Rob
Check your latest download there is an error, specifically in the javo core plugin, i was able to revert back but im update you so that you know. it is causing an issue with elementor and the install files aren’t packaged correctly with plugins and directory v4 when downloading everything all together.
Hello,
There is no problem with downloading theme or core file. Everybody is downloading. We didn’t also hear the error issue. It can be your setting or the 3rd part issue.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, I have tried to install the theme but the importing is facing issue. Used one professional from Fiverr also to do the job. But he also could not do it. I have sent an email regarding this to your email a week. Please check and revert back.
I have tried many times using Javo importer, One click demo importer, WP Importer. Tried by deactivating the plugins also. But the final result is like this: https://prnt.sc/wl9tmd
Hello,
When you have a problem with import, that’s mostly from your server configuration issue. On the screenshot, you imported data. and you imported multiple times and menu added like that. You should delete the menu and import again or remove the menus what you don’t need.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, I had to use different import options to get that: 1. Default import: failed 2. Javo menu > import: partially success 3. One click import: failed 4. WP import: failed. Can you ask anybody to check my email that I had sent a week ago to your email. I purchased the a year ago but never used the theme and not used your support also. I may require your installation support and I’m ready to pay a charge. Thanks.
It might be the problem with your server issue. Please contact our support team for the details to check. You can also send an installation service request via our support site.
