21577 comments found.
Is it speed optimized for high score in gtmetrix? thanks
Hello! You can refer to https://support.dream-theme.com/knowledgebase/pagespeed-insight-optimization/ Also, we are currently working on the update which should improve pagespeed scores. Thanks!
no permite importar adjuntos, se queda en 27/87 del sitio-prediseñado Businnes
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
How can I export Testimonials and photo albums, I have to change my hosting provider, how can I export our back up them ?
Hello! I’d like to recommend you to backup the entire database and transfer the entire database. You can make it by means of any back-up plugin.
What is this issue?? https://prnt.sc/wn8sdf
Hello! Could you please make sure you have an up-to-date theme version and update it if it is required: http://support.dream-theme.com/knowledgebase/update-the7-theme/ Don’t forget to update WPbakery, The7 Elements, and other bundled plugins http://support.dream-theme.com/knowledgebase/update-bundled-plugins/
If it does not help, please submit a ticket at http://support.dream-theme.com/
Hello, a question: WPML can translate all the SLIDER REVOLUTION texts in the frontend? Thank you
Hello!
This aspect does not depend on a theme. You can try referring to https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/ or contact WPML support directly.
Could it be that the wpml-config.xml you provide for #WPBakery is a bit outdated? This one seems more up to date! https://github.com/OnTheGoSystems/wpml-config/tree/master/js_composer #WPML
Thank you! We will look into this!
Hi! I think in your wpml-config.xml the definition for dt_testimonials_carousel is missing 
Revolution Slider not showing in mobile, why?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hello,
What s the meaning of the ”#!” in the menu link in a onepage website? And second question: how to change the slug link of the dt_gallery ?
Hello!
1) Please refer to fig. 3 at https://guide.the7.io/blog/user-guide/micro-sites/
2) Please refer to fig. 5 here https://guide.the7.io/blog/user-guide/the7-dashboard/the7/
Wow, thank you for your very fast answer! I have a last question: on my onepage website (http://annegoffin.be/), all the title items are underlined. How can I fix that? thank you so much!
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hi, I just upgraded my site and now the font awesome icons in the contact area are not working. It just shows the hex code in a box. See: https://www.drlisaferrari.com/ at the bottom Get In Touch > Social Media section. The icons were showing up before the site was updated. How do I get the icons to show again. I don’t see anything in the documentation on how to use the Font Awesome icons has changed. Thank you.
I found the solutions, need to change from Free to Brands.
Glad to hear you have resolved the issue!
Hi,
I am looking at this demo: https://the7.io/main/shortcodes/lists-shortcode/
How do I change the List icon to put the Check Mark instead of the arrow?
I found my Reply for this one. Now I need to find out how to add a picture in the teammate details page. I added a pic on the Featured Image section of Teams…but when people click on Read More…I don’t see the picture. how do I add this one please?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hey! Can you mix and match the templates at all.. there are elements of each that I like.
Hi! You can mix parts of pages and demos if they are built with the same page builder (like WPBakery & WPBakery or Elementor & Elementor, but not WPBakery & Elementor).
hi It is possible to create a online shop and also to have some auction or bid button? thanks
Hello!
Our online store demos are powered by WooCommerce. So you can try searching for appropriate functionality for this plugin. All I can say is that we have not tested such addons with the theme.
Count #9
Thank you for making one more purchase with us! We are glad that you found what you were looking for 
Hello. When will you put up version 5.9.2.2 here?
Hello!
The update is available via WP-admin > Dashboard > Update.
Version on ThemeForest lags one version behind because of piracy concerns.
Thank you for understanding.
Hi, is there a way to remove the Top Bar on a Specific Page? I need to remove it from the Front page on this website: https://continuum21.org/
How can I do that please?
Hi! Yes, please refer to https://guide.the7.io/blog/user-guide/micro-sites/ fig. 2.2.
Great thanks for the prompt reply. I chose the Microsite and manage to hide the header from the Frontpage: Option Hider Hearder and Top Bar But now the Menu only shows up when I scroll down the page. Is there any way to avoid that? What I want to do is simple. I do not want to logo to show up on the Front Page Only.
Thank you,
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hello, when are you going to add some modern effects like shadow on mouse hover, rounded edges, little animations.. to your theme elements? I am a hardcode The7 user but I kind of feel its getting a little outdated :()
Hello! Could you please submit a ticket at http://support.dream-theme.com/ and provide examples of the effects you like? We will discuss it with our dev team. Thanks!
I am using the7 on my website https://internetabonnementen.nl and now I get a notification from ’’ The7 Ultimate Addons for WPBakery Page Builder ’’ about the license. Should this be purchased again?
Hi!
Could you please refer to https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – you don’t need to register the plugins. But you can resolve the issue with the notices by referring to The7 -> My The7 -> Bundled plugins.
Google My Business: It would be great if you could add a Social Icon for Google My Business (probably the most important social media link there is in the USA nowadays) to your Social Media Icons List in Top Bar and Header and Widgets etc
Thanks! I just have forwarded your suggestion to our dev team!
thanks
Meantime, you can create a custom icon https://support.dream-theme.com/knowledgebase/how-to-create-and-add-custom-icons-using-icomoon/ and use it in “Multipurpose” microwidget.
is it possible to add vertical dividers at the submenu?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
