641 comments found.
how can we put mouse tracking animation on main home banner on Demo #3? sample image here : https://photos.google.com/photo/AF1QipNdct58m63Zh-6iBMuqscox7Tfwfvu3oG3FpB9j
Hi! Sorry I don’t see image. Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes
I Need to split my it services mega menu in 4 per row layout, I have multiple menu under IT services they have sub menu so I need 4×2 layout for the same. Please help urgently.
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes
Hi there,
The text in my footer widget isn’t alligned correct in the center. How can i fix this ? https://imgshare.io/image/N1f5tKThanks!
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes
I have submitted 2 ticket to your support system with no answer yet. Please check it #2647760 and #2647543. Thanks.
Thank you!
Is there a bug in the latest version of Nanosoft? When we upgraded it, the layout changed to boxed, even though it’s set to wide in the layout configuration panel. We will roll back our site to the previous version until this is resolved. Thanks for your attention!
Hello! Please switch page template is: Page – Full Width -> https://prnt.sc/wfll49
Regards, Linethemes
Thanks!
Good Evening,
I hope you are well. I am seeing this issue on my site which uses this theme. Impact of this issue, is 1. The slider image is not displaying, pages which are from dropdown are not opening. Please can you assist
https://prnt.sc/wd64p6Just to add this doesn’t happen on Mobiles(checked on Android > Chrome Browser) but happens on Desktop(checked on Mac > Safari , Mac > Chrome, Windows > Chrome).
Thanks Narsing
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes
1, How to change mobile menu?
2, Home page deader image , as my developer change home page header images but its not look responsive.
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes
Does this use Mailchimp?
Hello! Yes we used Mailchimp.
Regards, Linethemes.
How to Activate Slider Revolution, WPBakery Page Builder
Hello! You can’t activate it. But don’t worry, We always have the latest version available.
Please Deactivate and Delete Plugins -> Go to Appearance -> Install Plugins -> Reinstall Plugins.
Regards, Linethemes.
Please update the changelog ASAP. We have a client who is getting nervous about the lack of updates to Nanosoft, and I’d like to reassure them that the latest update isn’t going to break their site.
Hi, we have updated changelog.
Regards, linethemes
Thanks for the update! Is the latest version of Nanosoft fully compatible with WordPress 5.6?
Yes, the theme is compatible with WordPress latest version.
Regards, Linethemes
Thank you! One final question: Will Nanosoft be actively maintained in the future? Before this month, the previous update was made in March. Considering how quickly things change in the WordPress ecosystem, a 9 month delay in updating is a pretty long time.
How do I update this theme?
Hello! To update the theme please follow the instructions at the article: https://linethemes.ticksy.com/article/5639/
NOTICE: it is recommended that you should back up your theme before updating its new version.
Regards, Linethemes
Hi, Today I downloaded and installed the very recent update release of the theme – onto a live website – and found that the page header and footer worked fine, but the actual body of every page was blank… missing… empty! Luckily I has the previous March 19 update and was able to re-install that version and the site is okay again. But, obviously I’d like to be able to use the latest version and still retain the content of the pages.
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes
Ticket has been raised. Awaiting reply.
Hello,
I am a customer and using this theme and have a query please.
In this page https://live.linethemes.com/nanosoft/industries/banking/, there are different sections – Overview, Sectors, Benefits, Delivery etc. When I select Overview it takes me to the overview section but the menu with other options in blue background colour is not displayed at this stage so that I can select other options.
How do I fix this please?
Same happens to me on this page as well.
https://live.linethemes.com/nanosoft/it-services/managed-it/Just to clarify what I am saying,
Here is the screenshot of the issue I am facing on my site https://prnt.sc/vn09tq
Here is the screenshot of the way theme behaves in correct way https://prnt.sc/vn0ao0
Same also happens on About Us section https://prnt.sc/vn0ge1
Hello! Please go to Appearance -> Fixed Widget Options -> Setup like this photo: https://prnt.sc/vn716c
Regards, Linethemes.
Hello Team, Thank you for the prompt response. This has fixed the issue. I am sorry looks like you have already responded about this issue on other comments but I wasn’t sure if its the same issue and so the query.
Amazing support and thank you.
Best Narsing
please help in this ticket which i open for support..
Hello! Please check your ticket
Regards, Linethemes.
please please help me out in my ticked which i had open,,please it wil be great favor..my plugin is not updating, any issue?
Hello! Please check your ticket
Regards, Linethemes.
Hi please provide the update for ACF. Thanks.
Hello! Please update again!
Regards, Linethemes
Hola. ¿Cómo puedo quitar esta coloración del encabezado de Projects?. Quiero que se vea con el color original de la imagen. Envío la URL: http://tauconsultant.com/experiencia/
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes
I installed WooCommerce, but all of my products, no matter the page or template, only align vertically. All products are in one column. Is there a way to change this?
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes
Plugins don’t work. From HTTPS error. To solve. domcomunicazione.com
Hello! Please try again.
Regards, Linethemes.
Hi. I have problems with the blog. Can someone help me? I want an image to appear in the header with its title, but I can’t do it. Link: http://tauconsultant.com/blog/
License: c68a5110-7c23-4b16-89ab-b59970c6a998
Hello, please your answer. It’s very urgent
Hello! Please go to Customize -> Header & Footer Builder -> Title Bar -> Edit Background Setting https://prnt.sc/v46h9e
Regards, Linethemes
Thanks you