192 comments found.
Hello ! I have a probleme with the demo import : there is no logos or photos when i imported, how could i do ? Thank you.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi,
I am trying change the logo of the website but it not working.I mean in the backend even when I am changing logo its not reflecting.
can you schedule a call 916006086167
Hello,
You may have missed this option: Edit Page:
https://prnt.sc/ui57cv https://prnt.sc/ui57joThanks
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.netHello,
You need to purchase alico before you install the theme.
Thanks
Hello,
I need help for a subject.
Alico theme installing but theme options not see. I’m not working on the theme. I’m not change to header settings. Please help me and fast. please please please. 
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi, Is it compatible with WP Bakery?
Hello,
Theme only works with Elementor.
Thanks
While importing the demo we got this error, please help: Fatal error: Uncaught Error: Call to undefined function get_current_screen() in /home/customer/www/weinsurea2z.com/public_html/wp-content/plugins/revslider/includes/functions.class.php:1336 Stack trace: #0 /home/customer/www/weinsurea2z.com/public_html/wp-content/plugins/revslider/revslider.php(68): RevSliderFunctions->_is_gutenberg_page() #1 /home/customer/www/weinsurea2z.com/public_html/wp-includes/shortcodes.php(343): rev_slider_shortcode(Array, ’’, ‘rev_slider’) #2 [internal function]: do_shortcode_tag(Array) #3 /home/customer/www/weinsurea2z.com/public_html/wp-includes/shortcodes.php(218): preg_replace_callback(’/\\[(\\[?)(rev_sl…’, ‘do_shortcode_ta…’, ‘
[rev_slider …’) #4 /home/customer/www/weinsurea2z.com/public_html/wp-includes/class-wp-hook.php(287): do_shortcode(‘
[rev_slider …’) #5 /home/customer/www/weinsurea2z.com/public_html/wp-includes/plugin.php(212): WP_Hook->apply_filters(‘
[rev_slider …’, Array) #6 /home/customer/www/weinsurea2z.com/public_html/wp-content/plugins/wordpress-seo/src/builde in /home/customer/www/weinsurea2z.com/public_html/wp-content/plugins/revslider/includes/functions.class.php on line 1336
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Thank you for your response. – question updated at https://casethemes.ticksy.com/
Let me check!
Thank you – it works Your support and responsiveness is awesome and fantastic. Much appreciated!
Hello, I am having an issue with the new theme purchase. I want to import the demo pages for insurance, but I am unable to.
Please let me know what I need to do to import the demo pages?
Thank you.
Hello,
You have watched the demo installation guide video? I have attached the link in the full package.
Thanks
Hi there. I’ve now successfully uploaded the theme however, Slider Revolution, does not seem to be importing the theme slider correctly. Is there somewhere I can find the license key to the new slider revolution?
Hello,
We bought an extended license for Slider Revolution, we can’t give you the purchase code of this plugin because of policy and terms of Theme Forest. We update the plugin via theme updates and you will receive the latest version of this plugin via email. You don’t need to activate it with license key, it’s functional without it. We are not allowed to share our extended license key.
Thanks
Hi there. When I attempt to upload the theme, I’m receiving this error:
The package could not be installed. The theme is missing the style.css stylesheet.
How can I rectify this issue?
Hello,
Have you installed alico.zip file? you need to unzip the full package.
Thanks
Hello Menus option in word press is frozen, not working. When tried menusunder apprearance and tried to edit and save. the message appears link expired? Please advise and fix this issue asap. Thanks
Still waiting for your reply to fix the unresponsive primary menu tab in menus option word press. Please advise. Thank you
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Thank you, Issue resolved
Hello,
You can set different rates for each type of insurance.
Thanks
Thanks for clarification but my question is can we make different form under each tab. Like A form with different inputs in Car Insurance and A form with different inputs and text fields in Health Insurance?
Sure, you can add a different form to each tab. I am using the Contact Form 7 plugin.
Alright Thanks
Hello! i have a problem. I want the theme that you can see in our webpage www.innovaseguros.info But i cant change the logo, and when i click in one menu option, change to another theme. could you help me please?
I have the same issue as culcher with WP Engine. Content missing when not logged into WP admin.
Reported at casethemes.ticksy.com
Let me check. Thanks
What is wrong?!
https://alicodev.wpengine.com/Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Can you please advise how to fix the following issue?
Installing theme from uploaded file: themeforest-cYJ6u8XC-alico-insurance-agency-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hello,
Did you download the full package? You need to unzip and install alico.zip file: https://prnt.sc/vxw12e
Thanks
Hi When I am trying to Edit using Elementor pages or services, I am getting error The Preview could not be loaded…
My site is policypromise.com
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello there Can something be done for loading speed because the this demo is very slow
https://gtmetrix.com/reports/demo.casethemes.net/AdonaR9Q/Hello,
Please check it again.
Thanks
Yes looks good, but speed index is low again. What did you do to improve the performance?
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Hello,
Can you send me the screenshot where you want to change?
Thanks
Hello, I am not able to use this theme properly due to limited experience editing themes and using wordpress. I am afraid it is too hands on for me. I have only been using it for one day. I would like to request a refund please. my email is cmbiggs46@gmail.com. Thanks.
i wanted clients to be able to download insurance forms.. adding that feature will cost me how much. THanks
Hello,
You have a demo for thí? i want to test.
Thanks