97 comments found.
Bonjour je suis intéressé est ce que votre thème est compatible avec la langue arabe ? Best Regards
Hi there,
It’s not RTL support now. We will add the RTL version as soon as possible.
For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login
Our support team will contact with you soon.
Thank you
Hello, pre-purchase, question, no updates anymore?
Hi there,
We did not get any questions from you. Please ask your question here.
Thank you
I have a problem editing description parts od theme elements. On mobile versions there is no spaces between lines of text and looks very messy. How can i put spaces between lines in descrition parts od the theme. I try
tag but it is not working on mobile. Help please.
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login
Our support team will contact with you soon.
Thank you
Your support is really very poor, it has been almost 2 days i am waiting for the support from you guys over your buggy theme, and still haven’t gotten any response.
I will go for my refund
Hi there,
We’re currently experiencing a high volume of enquiries and our response time could be up to 2 days. We apologize for the delay and thank you for your patience.
We have replied to your ticket. Please check your ticket.
Thank you
Hello, I have a customer who buys your theme, I need to warn you that the theme has a bug in the anchor link mobile menu does not work. Thanks!
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login
Our support team will contact with you soon.
Thank you
Hello, I already fixed the bug in the code, I’m just informing you to fix it in the next update for your customers. Thanks!
I am interested to buy this theme, but need few clarification
1. As in HTMl, do wordpress theme have dark and light changing option? If not how to enable it? 2. Does it support Woo Commerce, I could see before 4 months it is said that you were working on the theme to be compatible with woocommerce. Is it ready now? Also if I buy now without woocommerce, after the compatible version release will I get that as a update? 3. Is it easy to customize everything as images, hover effects? 4. Do Elementor come with Pro version? 5. Working contact form receives only email? Is there anyway I can store them in Google Sheet or send them to a CRM
Please clarify these and help me
Can someone please reply to this? It really help me to proceed further
Hi there, Thank you for your interest.
1. Right now dark/light option not available. We will add the options.
2. Right now woocommerce isn’t compatible. Yes, You will receive updates when we add woocommerce.
3. Yes, you can easily customize but if you want to edit your image hover effect you may need to edit some CSS. Or feel free to ask us and we will assist you as soon as possible. I will give my best to help you with building your site.
4. No
5. You will get the full data of the contact form. And with this plugin, you can do it: https://wordpress.org/plugins/cf7-google-sheets-connector/
Let us know if you have any other questions.
Thank you
Can I received these templates in simple HTML version not as a wordpress theme. I need to use it in simple website as I don’t want to use wordpress.
Thanks
Hi,
I really like the theme – but is there also an option to disable all those fancy hover animations? For example the hover animation on the ‘services’ block within the homepage I really don’t like – is there an option to turn this off with a button or such?
Looking forward to your reply!
Oke so i just bought the theme and I can’t find an option to turn off the hover animation on for example the ‘services’. Is there any way to make this static instead of this hovering animation?
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login Our support team will contact with you soon.
Thank you
I just made a ticket with all the current issues / customization limitations. Thank you!
Hi there,
We have replied to your ticket. Please check your ticket.
Thank you
Yes thank you received, much appreciated – just replied on there 
.
You are welcome
Does the theme support RTL?
Hi Ahmed Yousuf,
It’s not RTL supported now.
Thank you
advanced custom field plugin needs to be updated ?
Hi there,
If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
You can simply ignore these messages as bundled plugins do not require activation or registration.
We will provide the latest version of the bundled plugin as soon as it’s been tested with our theme.
For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login
Our support team will contact with you soon.
Thank you
I am having a problem with my pricing plan page. It is not showing my monthly price.
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login Our support team will contact with you soon.
Thank you
Hi, i have installed your theme, and bought it. However, there is a problem with elementor plugin. Its not working. Its not letting me edit pages. Also i tried to ntact yourh your support but my licensey is not accepted? please give me your mail.
Hi there. Sorry for your inconvenience. We are checking our support system. But We don’t face any issues like that on my side. so Please try again to register our support system.
If you face again same issue please contact via email: rafekul@axilweb.com
Thank you.
Axilthemes Support Team
Hi, how come
or ‘enter’ in textboxes is not working on mobile devices? it’s just melts together. Not user-friendly at all. Also, how do you remove the horisontal scroll function on mobile devices? Good for desktop – issues in mobile experience from the get go according to me. Let me know, other than that – good theme!
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login Our support team will contact with you soon.
Thank you
how do i import just one page? for some reason a page i want to use is blank, even in elementor. Thanks
Please submit a support ticket here: http://support.axilthemes.com/support
Is there a shop integration planned?
Hi there,
Yes, We will make our theme compatible with WooCommarce.
Let us know if you have any other questions.
Thank you
thanks, what is the timeline for this?
Hi vikasprogrammer,
We are currently working on implementing WooCommarce. We will update our theme with WooCommarce as soon as possible. We can’t promise you a release date now.
Thank you Rafekul
hello , i have problems with install plugins : ” Advanced Custom Fields Pro ” – ” Keystroke Core” – “Keystroke Demo” Ty.
Hello again i have problem with : ” An error occurred while fetching file from: https://mossinmedia.com/wp-content/plugins/keystroke-demo/demo/customizer.dat! Reason: 404 – Not Found.” for import demo data . Can you help me please? ty
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login Our support team will contact with you soon.
Thank you
i want to purchase this Theme with WP Bakery Plugin not with Elementor plugin
Hi shukriyapakistan,
Thank you for contacting us.
This theme created with Elementor Page Builder. Sorry to say that currently, you can’t use it with WP Bakery.
Let us know if you have any further questions!
Thank you
Rafekul
i was interested in your theme, but i need with WP Bakray
Thanks for your interest.
Hi there, the theme looks great. Is the theme WooCommerce compatibe? Couldnt find anything.
Hi there,
Right Now WooCommerce not supported.
Thank you
Hello! Congratulations on the design. Before buying I am wondering if it is compatible with WPML or Polylang. Thank you. See you soon,
Hi andreyellow, Thank you for contacting us. Currently, WPML or Polylang does not support. We will make our theme compatible with WPML or Polylang in a future update.
Thank you
Hi Rafekul, thanks for your quick reply. How can I currently manage content in multiple languages? Thank you. See you soon,
Hi andreyellow,
We are provide a .pot language file. You will find all translatable content inside this file. You can use a translation tools like: poedit (https://poedit.net/)
Thank you
I understand! Thank you. Do you have a rough estimate of time to know when there will be compatibility with WPML or Polylang?
Hello I bought your theme, it is great and incredible thank you!
I have a problem with the portfolio, the images are not the same size while in the media file they have the same sizes.
Thank you !
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login Our support team will contact with you soon.
Thank you
It is done !
I did not receive any answer
Hi there,
We just replied to your message on the support center. Please check your ticket #2745
Thank you
