739 comments found.
pre-buy question: Sir can i add listing of venues on perhour rates with all the needed amentities etc?
yes you can add hourly rates.
“The demo import has finished, but there were some import errors.” More details about the errors can be found in this log file.
here is the log file – https://cab36.com/wp-content/uploads/2021/01/log_file_2021-01-21__06-11-36.txt
Hi Can you please open a support ticket with relevant details so that our technical support team can assist you.
Hello, I am using different products, not just cars, also bikes and etc. Added new search field (Taxonomy>product_cat), but then choose 1 category, search result still shows all categories. I checked and under Applyfilter settings, there are Select Redirect Page, so only can show all results, not by certain category? Thx!
Hi Sorry but we are not fully clear about your query. Can you please open a support ticket with relevant details and screenshot of the issue.
My support is ended. Seems that no matter that I add into search fields, the results will be exactly the same, just all the products, not depending that choose from search fields?
Hi can you please renew your support and then open a support ticket with relevant details and our technical support team will assist you.
Hi. I’m looking for a theme + booking system which can work as in this website: https://18store.pt/ I’ll explain: There is a search form (dates), and if you go to the results, you can filter by some criteria (male/female, right/left hand, ..) and add to cart directly from there. Your theme looks great, but is this possible with your theme? I couldn’t find this example in your demos. Thanks for your time. Jose.
Hi yes you can do that. like you can rename the pick up and drop off location to male / female then right / left hand. if you also have pick up and drop off location then you can set the male/female as person and then left/right hand as category and add them on to the home search.
Hi, i am using header 1, but would like to show menu links on right, like on header 2. Can do it with css code? Thx!
Sorry we are not fully clear about your query. Can you please provide us with some details or screenshot of the issue.
Hi, would like to show menu on right, image: https://prnt.sc/wtrel7
Hi you will have to do some custom css to take it on the right like you want.
okay, 1 more question. Is it possible to add season prices? I mean that on summer the day price would be different.
thx
how user can cancel their booking??? users have their own panel???....or we have to do manually from backend…could you pls send me the demo login details…Thank you
The cancellation need to be done from the back end and we do nto have demo login available.
I’m really interested in your script But how admin will know user want to cancel their booking or not…you should add cancel booking system from user end
Thank you for your suggestion and we have forwarded your feature request to our team for them to have a look into the feasibility of adding such feature on our future updates.
Hi,
All works, but then I activate WPML then there is a problem. After using home search, systems adds: ”/et/” to the product url, so it is: http://caravanrent.webberry.eu/et/toode/bailey-pegasus-iv-rimini?
not http://caravanrent.webberry.eu/toode/bailey-pegasus-iv-rimini? and because of that shows: We could not find the page you are looking for. Go back to Home.
How can fix it? Password: 12345
Thank you!
Hi Can you please open a support ticket regarding your issue with relevant details
wmpl support fixed ,their problem
Hello,
How are you? Started new project and functionality is very good for it, 2 questions:
1. How can remove “LOGIN/REGISTER” from header? 2. From where can change product image header picture? Like here: http://caravanrent.webberry.eu/toode/bailey-pegasus-iv-rimini/ (password: 12345)
Thank you!
Hi 1.wp-admin -> Turbo Options -> Header Options -> Menu Settings 2. from wp-admin -> Turbo Options -> WooCommerce -> Product Banner
Hello! Thank you, worked like a charm, last question. How can move the images little bit lower, on the moment product images are too high, too close to header. url: http://caravanrent.webberry.eu/toode/bailey-pegasus-iv-rimini/ (password: 12345)
Your image size is big try using smaller image size
Hi there. Can we change (and how) the main color orange?
yes we have 3 color options and you can choose any one of the 3 from the back end of the turbo theme option panel
I’m using the demo and it doesn’t reflect the color change there.
TURBO > GENERAL SETTINGS > Choose Color Scheme… BUT NOTHING
I hope when you buy you don’t have that problem.
Hi Please open a support ticket with relevant details and screenshot so that our support team can assist you.
Hello guys, I would like to buy your template and use this one for my client: https://preview.redq.io/turbo/
But we don’t like the orange, do you have other colors already setup for this template or we need to update the css manually?
Best Regards
we have 3 color schemes and from back end you can choose any one of them
Hi, is it possible to create a vehicle reservation in the backoffice and choose the vehicle reservation dates? My objective is to generate bookings for my business clients so they don’t have to go through the process up on frontoffice.
Best regards
Hi Unfortunately we do not have back end ordering system. all the orders/ bookings needed to be done from the front end
No frontend submission?
Can you please let us know what front end submission you are looking for.
Hi, I’m very interested this theme. I’ve try the scooter demo. I have some questions =
1. Everytime I search scooter by using pickup dan return date from home page, and then choose one result, it will always fail to fill “Pick Up Time”. I must click again pick up date altough it was filled.
2. How to fill location in pop up booking modal layout? I always fail to fill it.
3. My big concern is about loading time each page. How to improve it dramatically when the score not too good from google page speed, gt metrix and others.
Thanks you.
Hi,
1 From home page we have only date based searching system. You have to choose time from product page during booking
2. In modal layout we have used google map autocomplete functionality in our rental plugin. You have to insert location manually every time. In our turbo demo we didn’t focus on modal layout. But this feature is available in our rental plugin. Here, local cost is calculated based on kilometer.
3. Google page speed has changed their algorithm for search index. We’ll work on that in future. If you use good server like amazon, digital ocean and CDN service and caching plugin then speed will increase significantly.
thanks for your responses. I think this is one of the most complete theme that i’ve compared. 1. Yes I know, I mean when we fill form from homepage result. may you can try that we can’t fill pick up time, after we select motor/ car result from homepage searching system.. but it work if fill pick up time from car/scooty listing page not from homepage result.
4. Will it compatible with dokan or other multivendor plugin? many thanks
Hi 1. thanks for the suggestion We will see what we can do here more to improve. 2. Unfortunately we do not have multivendor support.
Hi Quick presales question. I like simplicity of this theme. I was wondering if this possible.
1. Define FIXED packages like 2 hours, 4 hours, wholeday for a listing and NOT to have a general pricing
2. To be able to search based on those packages and display the correct calculated pricing based on search criteria on search result
Hi 1. Unfortunately that is not possible. 2. as first one is not possible second one is not applicable for your end.
When Order is cancelled, the deposite amount is not getting refunded
Hi For order cancellation refund has to be managed manually
The Pickup Location and drop locations are not working in Tablet Mode. I am simply not able to select any option available.
Hi Can you please open a support ticket with relevant details.
Can i have a glimpse of user’s dashboard, what all the option he will have? And, is there option I use Elementor instead of Visual composer?
Hi This is a woocommerce based theme so it you register as a user on our demo you will get the user dashboard view.
Hi, I tried yesterday. Login option is available https://preview.redq.io/turbo/my-account/. But, register option is not available.
This is for the listing demo. https://preview.redq.io/turbo/listing/
Hello. I was reviewing the reviews of your template and just now that I was going to decide to buy I came across this opinion from two days ago: “Full of bugs, poor quality premium support. Is already the second review that I write, I do not understand why the first has been deleted. ” Can you guarantee that this template receives prompt support if there are problems with future updates to wordpress and woocommerce? I need guarantees to decide. Thank you
Hi Thank you for your concern over that review. In the review that client mentioned full of bugs bud did he mentioned about a single bug? the answer is NO . If you are facing any issue our support team will guide you to the solution. However if you are not trying to understand the issue and keep saying bugs and poor support then there is nothing we can do. our support team will guide you to solution if you are facing any issue
Hello. My support expired, but maybe you can help me with a fast reply. My calendar works only to the end of 2020. No month from 2021 can be selected from Home page or from the Listing page. At product level the calendar works fine, so the problem appears only on the general pages.
Is there an option to fix this issue? To set 2021 and so on in the calendar? I can’t find it. Thanks!
Hi We are not facing any such issue on our end. Have checked on our end an on our demo as well not sure why this issue is happening on your end. Can you please deactivate all other plugins apart from our theme related plugins and woocommerce and then check.
Hi! Thanks for your very fast reply. I’ve discovered that it’s a front-end issue, happening only on Safari. It also happens in your demo: https://preview.redq.io/turbo/car-deal/. Please test in Safari. December 2020 is the last month that can be selected by the user.
Hello. I’m not sure why this issue is not happening at your end also. I have three users claiming the same problem as I am. Here is a recording of my screen: https://www.dropbox.com/s/rvd4osjtwy27g2o/Screen%20Recording%202020-10-06%20at%2009.31.09.mov?dl=0
Hi We have also made multiple checks with different safari users on our team and it is working perfectly fine. Can you please open a support ticket and provide us with your site details and credentials so that we can check why this is happening on your end.
Hi! As mentioned in my first comment the support expired. I’ve also tested with 5 Safari users, and it only happens for 2 of us. So it’s very weird. This is what my Safari console is giving as error message: https://www.dropbox.com/s/n5v1tbw2nlrmxbc/Screenshot%202020-10-06%20at%2014.11.06.png?dl=0
Hi We have tried several times to replicate the issue on our end on safari. But unfortunately, we could not replicate the error. Hence if we do not investigate the issue, we will not be able to provide you with a solution. So please open a support ticket and provide us with your site credentials so that we can check the issue .
Hello. I appreciate your time, but as stated in my first comment, the support period expired for this item…so I can’t open a ticket.
Hi, please renew your support and provide us with your site details on a ticket so that we can have a look into the issue. We tried from our end to replicate the issue but we could not. Hence we need to check on your end.
Installed this theme and plugins, it has broken the site on a fresh install! Support needs to be quicker on urgent issues like this!
Hi yesterday was our weekend as mentioned on our envato profile. Our support team will respond today. Please bear with us.
