220 comments found.
Hi , I installed WPML to translate to Arabic Language , how can I translate the Top bar ? also the main menu reversed RTL and I want to keep it just logo at left and menu at right !! please advise how to do this ?? Thanks
the header is reversed as RTL !! The footer is reversed as RTL !! I want the header and footer to be without reverse , only changing the test inside it without reverse , How to make this ??
Hello,
You need to custom css as this is the default. When you change to the RTL language the components are reversed.
Thanks
Hello , How can I make the customs the css ?? can you do this for me ?? I’m not able to finish the website and I don’t have the knowledge to custom the css code !! please help , I don’t want to convert the whole website to be RTL , some rows must be the same as the LTR and some must be converted but not everything to be converted like this !! also I can see an option in the settings of the rows to reverse it in case of RTL , why this is not effective ?? when I choose this option it should reverse otherwise NO .. the header and footer also are converted and no option to make it back LTR .. please help me .
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Thank you , I will do now
Let me check!
I bought this theme yesterday and opened a ticket…no response yet. Was asking if the images in the demo can be used or does one need a separate commercial license?
Hello,
I can’t find your ticket. You can send me the ticket ID. I will check.
Thanks
That response was fast. Link here…https://casethemes.ticksy.com/ticket/2696104/
I’ve answered. Thanks
how to remove the Newsletter from the bottom of the services pages , I cannot see the newsletter (ON/OFF) in the services settings , please advice me !!
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/zsxpj0
Thanks!
Thank you , but this will remove the newsletter from the footer of all pages , I want to remove it from the Services pages only not all the pages !! please advice ..
thanks, I got it, from each page we can assign the Newsletter separately, Thanks again for your support
Thank you!
in the contact page the conact form and other contact details are covering the google map section and there is no way to see the google map location , please advise how can I separate the google map from the upper section which contains the contact form and contact data , Thanks
Thanks very much , successfully done.
Hello , I’m using home1 multipage theme , Regarding to the Team Carousel section , I want to make a change in the social media and add mobile number instead of the words ” Contact info —- ” please advise how to make this !! Thanks
Hello,
You can customize it in the file: vc_templates/ct_team_carousel.php line 62
Thanks
Thanks , but how can I remove the line appear beside the contact info ??
You can customize css, this is the css style. Thanks
law sight theme is compatible with WPML and Arabic language ??
Hello,
Theme is compatible with WPML and Arabic language.
Thanks
which page builder I can use to handle the Services area , the default wordpress contains codes and many symbols I don’t understand and the WP Bakery page builder not shown in the services area !! please advice how can I make changes in the services using the suitable page builder .. Thanks
Hello,
You need to enable the WPBakery Page Builder page builder on the service: https://prnt.sc/xyjrll
Thanks
amazing , thanks again.
how can I adjust my logo to have the suitable size , I resize it many times but I didn’t get the same like the existing one in your theme , I increased the size but getting the same results !! please advise
Hello,
You can send me your site link. So I can check the problem.
Thanks
Thanks very much , I already find the solution from the theme option I can manage this , Thanks again for your support
Thank you!
how to add the social media icons on the top bar not the menu bar !! Also the telephone numbers how to add them to be in the top bar not the menu bar !! please advise
Hello,
The header layout does not have a topbar available so I can customize it for you but this will be a work of customization.
Thanks
Thanks
I purchase the theme today, install it , activate the child theme, try to import the demo into the child theme but I got an error message ” There has been a critical error on this website. Please check your site admin email inbox for instructions ” after that when I try to browse the website I can see the main menu had been doubled !! please help, I’m working on the child theme, not the parent one ..
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Thanks
Hello, my support license has expired, but the error I mentioned before happened again on the site.
Hello,
What’s your problem on your site?
Thanks
Hi, look. https://aricanhukuk.com/
We’ve encountered this problem a lot before and tried to fix it quickly by restoring from backup each time. But after a while, the same error happens again.
Please try to update the plugin to the latest version: WPBakery, Slider Revolution and CTCore.
Thanks
I tried but the error continues
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I told you about this problem before my license expired. but my license is over now. I can not create support.
I told you about this error before my license expired. We quickly activated the site by uploading it from the backup so that it would not be down. You told me to get back when the same problem happened. have the same problem. But now my license has expired and my problem has not been solved.
Can you buy package and create ticket? That way I can test your site as you submit the information. Thanks
Sorry, but the license fee is too high for our country institution. You said that the problem on the site was a problem when I had a license and you can reach it if you encounter the same problem. Believe me, if the price was not high, I could pay the fee and make the request.
I have a registered support request but cannot respond to it.
Please send me the ticket id you created in the past. I can check your information. Thanks
PRIVATE TICKET #2637558
I have fixed. Please check.
It works, thank you.
Thanks!
Hello,
Which plugin do you use to translate? Polylang, WPML?
Thanks
Hi, i do not have any plugin but I do not want to translate the whole website. I want to make only one page in a foreign language and show the country in the menu.
I see what you mean, at the moment the theme doesn’t support this. Thanks
I asked if you know of any plugin for this job. Thank you very much
Please try: https://prnt.sc/xlb68p
Hi, I tried it but the website crashes. Have not been updated for a few months. I will try another one. Thanks a lot for the help.
Thank you!
I like your themes. Is there any way to notify me when you launch a discount?
Hello,
$49 is on sale. Original price will be $59
Thanks
Hi, i purchased today theme and when i’m importing data from demo, i have an error, and revslider from demo doesnt import.
Url is :
http://mio.katxo.com/Can you help me ?
Regards
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Hello, I am having troubles with the contact form in my site. They are not connecting with my outlook 365 emails. In other words, I am not receiving emails from my web forms. I tested it with the regular emails like Gmail, Yahoo, Etc… and they worked but no with the ones from my host that work with Microsoft 365, There is any plugin that help this to work? o which is the solution, because I talked to GoDaddy and they mention that it is the form that is not compatible with my outlook accounts. please Help!!! thank you for your time.
Hello,
The theme work with Contact Form 7, you can use any other plugin and check if it work with another plugin.
Thanks
Hi. I had tried other plugins already and don’t either. So I don’t know what to do. Even though contact form 7 and doesn’t work for 365. That’s wired. So can you help me. I can give access to it. But I need a solution for this the page is done but can not be completed if the forms are no working.
Please let me know. Thanks.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Hello Case-Themes,
is it possible to edit the header breakpoint of Lawsight which collects the navigation into the burger menu? I know the break point is at 991 px but I can’t find the concerning .json nor .css file where I could edit this.
Thanks for your help
Hello,
You can find here:
lawsight/assets/scss/mainmenu.scss
Thanks
Temanızda sürekli hata var ve sitem sürekli bu hata ile karşılaşıyor.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Hi, I’m using the Lawsight theme and every page of my website is showing the content twice as you scroll down. Please assist.
Thanks, Kevin
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Temanızda hata mevcut ve sitem çalışmıyor. www.aricanhukuk.com
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi, I have a problem with the Slider Revolution and WP Bakery update. I am currently using Slider Revolution 6.1.0 and WP Bakery 6.0.5. How do I get these plugins into the WPBakery Page Builder plugin – v.6.4.1 and Slider Revolution plugin – v.6.2.23
