450 comments found.
I emailed you a few days ago regarding support. It seems that your theme is extremely slow.
I didn’t get a feedback, could you please let me know if you can help me with this?
I think we can reply you. But it’s depend your server and good cache plugin. Also please use all optimize images that will be good. Thanks
Can you respond my email, please?
Okay we will soon
Hello, unfortunately I have not yet received any feedback regarding the purchase of my theme. Unfortunately, your theme was buggy in connection with the LMS Learnpress and could therefore not be used for our purpose. Had also sent screenshots. The project has now also been finished with another theme and would therefore like a refund of the purchase.
Kind regards Kevin
Hello, That’s screenshots you provided I don’t see any error here. Also you just send mail today with screenshots you don’t share access or URL to fix it. If any error we can fix it without issue. But today our holiday that’s we can’t reply you today. I hope you understand. We want always help to our client. If anything related to theme we can fix it. Thanks again
Thank you for the answer, but I repeat, several things did not work in connection with the Learnpress plugin. On the screenshots you can clearly see that, for example, the progress is not displayed correctly. The customer has therefore decided to use a different theme and the project has already been completed. I now ask again to get my money back.
But we can fix those issues. For this reason we can’t give you refund.
Latest Performance Report GTmetrix : F with performance 20% and structure 84% ... it takes 2 hours to import demo on my dedicated server from Webtropia !!!
Hi, use good cache plugin and optimize all images it will reduce loading time.
can you guide me on how to change the logo on home-2 main page? thanks 
Did you already add logo to Educavo Option? Then go to edit home-2 page then remove logo bottom of page. Thanks
Cordial saludo, tuve que resetear mi sitio de wordpress por un bloqueo que me hizo mi proveedor de hosting, he intentado cargar el demo data pero me muestra error 500, he intentado muchas veces y persiste el error, qué hago en este caso?
Send mail to our support with your site URL, admin access and FTP access. So we can setup for you. Thanks
Good afternoon, how are you?
I’m using a theme from you, however, the opening time of the site is gigantic, that is, taking too long to load.
I did a test on google’s Pagespeed and it takes an average of 30 seconds to load the site: S
Can you help me with that point? This really impacts directly on the productivity of the website.
pogmarketing.com.br
Hi, Did you use any cache plugin? Try to use good cache plugin and optimize images. Thanks
Cordial saludo, mi proveedor de hosting me bloqueó el sitio porque cometí una infracción al usar más CPU de la permitida por ellos, esto sucedió al cargar el tema e importar el demo. cómo evito este consumo excesivo de cpu en mi sitio y evitar suspensiones por parte de mi proveedor?
Muchas gracias
Hi, Since demo data already uploaded you can back now normal setting as like before. It will be no issue to run theme after import demo data with normal settings. Thanks
Hi, is everything to create an online training included in the theme? Even LearnPress or LearnDash?
Hello, Yes, everything included for online training. Our theme will be work with 3 popular LMS. LearnPress, LearnDash and Tutor LMS. But if you use learndash you should purchase your own license. Thanks
Hola!
No entiendo qué url debo introducir para el fomulario de iniciar sesión / registro.
Este formulario se crea automáticamente o debo introducir algún shortcode o algo similar?
Pueden darme un ejemplo por favor
Muchas gracias
Did you use learnpress demo? Login/Register page auto created. URL should be yourdomain.com/lp-profile. Please check and update link where needed. Thanks
I have purchased this theme and not able to get this demo https://keenitsolutions.com/products/wordpress/educavo/home-14/
I want Courses Search Widget. How can I get that, please help.
Thanks.
This page also included with demo. Go to setting then readings and you can select home-14 to default and save it. Thanks
I was able to import home-14, but Search Field is missing which is on Hero section under: Take your learning organisation to the next level.
I want that search field that specifically targets searching courses
Okay send mail to our support with your site URL with access we will check it. Thanks
As per your instructions, I have submitted details in Support section.
Thanks.
Ok we will check.
I noticed you guys updated the theme due to which site broken. I had to re-install theme. I have enabled the debug mode so you can see possible errors. At the moment under footer/bottom of page has some issue, please also fix that as well.
Thanks.
Ok.
As per your support request, I have also sent you FTP detail as well and still waiting for your actions.
Thanks.
We will check it soon and update you asap
hi there. ” Subscribe to Newsletter” section all pages remove setting where?
Yes you can do it easily. Just go appearance then widgets from admin. Then footer widget area you can remove it easily. Thanks
How to set mobile hamburger menu? On mobile I can see it, but nothing happend on click…
Send mail to our support with site URL and access.
hello. how work ’ Login | Register ’ button. not work url/profile/ page
Hi, you can adjust link from educavo option from admin.
Not able to add courses into cart – When i use to click on BUY THIS COURSE button its not adding to the cart an redirecting to cart page with empty data and showing message like – “Your cart is currently empty.” and “Checkout is not available whilst your cart is empty”.
Send mail to our support with your site URL and access. We will check it.
Hi there, Can I use Learn dash in any educavo theme? specifically I need to use learndash on this one https://keenitsolutions.com/products/wordpress/educavo-dash/home-9/
Yes, you can easily use LearnDash. First, install LearnDashplugin and necessary required plugins with theme. Then install demo data. Thanks
Hi there. Great theme. Im trying to get rid of the black background of the logo in the focusmode and have tried everything. It hides the progression and I just want a logo without background. What´s the magic trick?
Can you send screenshot what you mean? So we can easily answer you.
Hey on what email? In the supportform you cannot add files?
you can send mail to support@rstheme.com
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.netYou can install if site is WordPress based. Our theme is for online course and for university
No encuentro el plugin de TUTOR LMS ¿qué hago?
Tutor LMS you can add form wordpress.org Thanks
How can i edit the course page with elementor?
Main course you can’t edit with elementor but you can make courses pages with elementor in this case you should user custom widget for show courses
yes i know how can i add the course details box with elementor like you have on the side of the course page
That you can’t do elementor. That all form courses details pages form admin. Thanks
I just purchased the theme yesterday. I’m getting this error when installing the them on a fresh copy of Wordpress:
“The package could not be installed. The theme is missing the style.css stylesheet.”
Please help.
Hi, Frist unzip your downloaded file then try to install only reobiz.zip thanks
