6358 comments found.
Hi, I updated my impreza now home page have problem. Kindly watch the video https://www.loom.com/share/61296988b6b04decbc8ec68ff6b3613b
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
I sent you email on this: dallas@mesntv.com. Kindly solved asap. Kindly not waiting.
Thanks
did you solved the issue?
Hello,
We checked your website and it works well, please clear all cache and check again.
Hi, i’m having problems with space between every section, it happens on the menu and the slider, and also i did a footer with two rows and they have a space between of almost 50 px, how can i fix that?, i tried to do the nº6 of the FAQ, but it didn’t work out, thanks
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ so they could help you out.
Thanks in advance!
Hello,
Doesn’t the “YITH WooCommerce Color and Label Variations” plugin work for you? It should work right out of the box. If not, you can create a ticket on our Support Portal https://help.us-themes.com so our engineers could help you out.
you gave the answer two years ago that you did not test variations on category pages https://help.us-themes.com/impreza/tickets/23719/
Hello,
Yes, we didn’t test this plugin but very likely it will work. Does it work with default WordPress themes? If so, it should work with Impreza.
i am sorry, its work with yours theme on archive pages But dont work with grid layout/ example: https://all-landing.com/ – I use grid layout – standart shop – don’t work example archive page: https://all-landing.com/product-category/wordpress-plugin/ – work
Hello,
Please create a ticket on our Support Portal https://help.us-themes.com so our engineers could investigate the issue.
your support for Impreza has expired – ((((((((((
Hello,
You can easily extend your support to be able to create support tickets, please read this article for details.
Thanks!
I understand! You want that I to renew my support, but this mistake of you. This should work by default. Am I right?
Hello,
Unfortunately, not. Please note that we don’t provide support for third-party plugins that aren’t related to Impreza. It’s technically impossible to support all the plugins on the web. If you want us to investigate the issue, create a support ticket and our developers will take a look when they have some spare time. Or you can hire a separate developer to make this plugin work with Impreza.
hello i cant install the UpSolution Core plugin on my website after migrate my website to new hosting workfromhomelegitjob.com
Hello,
As I can see you’re already using the latest Upsolution Core plugin. Please describe the issue better so we could find a solution for you. What exactly doesn’t work for you?
Hi good day. How do I change the color of the arrows: attached image
https://www.barranquillaweb.com/photo1/flecha1.jpg https://www.barranquillaweb.com/photo1/flecha2.jpgHey,
At the moment these arrows aren’t adjustable. Very likely you can change this color with custom CSS code, provide us with a relevant URL so we could take a look.
Thanks!
Good day 
Thank you very much for answering
change the color of the arrows:
Hello,
Append the next code to Theme Options > Custom Code > Custom CSS, it should help:
.w-slider .royalSlider .rsArrow {
color: #ccc;
}
Let us know if you have further questions!
Excellent support, thank you very much
Does this theme work with learndash?
Hello,
We didn’t test the Learndash yet, you can try it yourself on this test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
Hello, https://lesessencedelavie.com/ In the footer sections icons are not showing up. I am using Impreza. 7.12 version. Any help here?
Anyone?
Hello,
Is it GoDaddy hosting? If so, please go to their hosting panel, deactivate CDN, clear cache and check again.
Let me know if it helps!
Okay i will try this out.
Hi,
How can I show product variation description on a product page when clicking on a variation. Now it doesn’t show the description of variation attribute when you select a variation.
I would love that the entire description of the product (so the long description) changes to the description of the attribute of your choice.
Hello,
Unfortunately, WooCommerce doesn’t provide this feature out of the box. Attribute description belongs to an attribute, not a product. Hence supposed to be shown on Attribute archive pages. But you can hire a separate developer to implement this feature for you.
Let us know if you have further questions!
How do I add a box around the last menu item of my menu? Thanks. Like this picture: https://imgur.com/a/I58OsLx
Hello,
Please take a look at this: https://help.us-themes.com/impreza/general/menus/#adding-a-button-to-a-menu
Let us know if you have further questions!
I have taken over the maintenance of an old Wordpress site using the Impreza theme v1.3.1. I’ve managed to upgrade Wordpress and the theme works OK on the front end, however does not play well in Wordpress admin – especially the Visual Composer component in the page/post editor. If I purchase and install the latest version of the theme, is the upgrade process seamless, or is there manual effort also involved? Does the latest version work well with the Wordpress Guten berg block editor?
Hello,
Please describe the issue better, what do you mean by “does not play well in WordPress admin”, what exactly isn’t working? Which Impreza version do you use at the moment?
Impreza v1.3.1. Refer to the following screenshots which show exactly the same page under three scenarios… Wordpress 3.8 (the existing site) using the default editor – http://successexcellence.com.au/download/Wordpress3.8DefaultEditor.png Wordpress 5.6 (following upgrade) using the default Gutenberg editor: the Visual Composer bar is at the top of the screen and none of the vc shortcodes render in the editor – http://successexcellence.com.au/download/Wordpress5.6UsingDefaultGutenbergEditor.png Wordpress 5.6 using the classic editor: the visual composer bar is in the correct place, however the “Loading, please wait…” spinner remains (even after 30 mins) – http://successexcellence.com.au/download/Wordpress5.6UsingClassicEditor.png
The pages render correctly from the front end of the site in all three scenarios above. The only issue is in the admin page/post edit.
I understand the v1.3.1 of the theme is a very old one and may not work with Wordpress 5.6, so my question remains – if I purchase the latest version of the Impreza theme, will the upgrade be seamless and the existing pages in the site work correctly in either the Wordpress 5.6 Gutenberg or classic editor.
But you said that you update the theme, did you restore a backup? Would you mind sharing more details, what exactly isn’t working with the latest Impreza?
I have upgraded Wordpress from 3.8 to 5.6, but I have not upgraded Impreza from v1.3.1. I want to understand if I can purchase the latest version of the theme and the site will function as it was, or whether some work will be required with the new theme to get the page/post editor for all of the existing pages working. Perhaps the screenshots I added when I edited an earlier reply will help.
Very likely this update will require some work because your theme wasn’t updated for more than 5 years and no one knows what was changed in its code.
I recommend to move a copy of your live site, update all the things there, make all the required adjustments, and move back to your live site.
Let us know if you have further questions!
Thanks. The client has indicated that if there’s work on top of the upgrade (or if it’s an unknown as you suggest) they’d consider just using the native Gutenberg capabilities with an alternative theme so we may end up going along that path and dropping Impreza.
I noticed that in the Grid settings of the Grid element the output of “Items of the current query” is always limited to 10 elements when pagination is off. There is no possibility to set “items quantity” like the other. Seems like a bug?!
Hello,
Go to Settings > Reading and change the “Blog pages show at most”
Let us know if you have further questions!
Oh, thanks a lot!
Hello, I would like to change iphone frame https://prnt.sc/wmhx5d I would like to put iphone x frame
Hello,
We plan to update these images in one of the next updates. Unfortunately, they aren’t adjustable at the moment.
Sorry for the inconvenience!
Hello,
Please update the required UpSolution Core plugin, clear all cache and check again.
Let us know if it worked!
Question, the image slider isn’t working on all pages of my site, any suggestions? Can’t see any error in Console and already disabled caching plugins etc.) https://www.careerwise.nl/training-en-coaching/open-rooster/top-talent-ontwikkel-programma-talentontwikkeling-voor-young-professionals/ Let me know!
Hello,
Go to Theme Options > Advanced > Optimize JS and CSS size and click “Auto Optimize” button.
Let us know if it worked!
Mmm it started moving the carousel but it didn’t looked like it should (all images where stacked on eachother) but I did disabled the whole caching and that works, good enough for now. Thanks
Btw, tried to disable/uncheck the image slider box but that didn’t work as well..
hello
illustrator
Hi! I updated the php version and the page stopped working, then I updated the slider revolution plugin and now the website is working but it does not show menu and some elements. Website: https://telikertlap.hu/ Thank you!
Hello,
As I can see you’re using an outdated Impreza that wasn’t updated for several years, please update Impreza and all plugins to make things work. Read this article for details: https://help.us-themes.com/impreza/installation/updates/
Let us know if you have further questions!
Is there something I need to be aware of when updating “UpSolution Core” plugin? I get an error message “There has been a critical error on this website.” on my website when doing so.
Already updated the theme, wordpress etc.
I’ve got a childtheme, could that be it?
Hello,
Please make sure that your server meets these requirements: https://help.us-themes.com/impreza/installation/requirements/ also ask your hoster to enable mb string extension.
Let us know if it helped!
Still not working. :/ Now i’m trying to downgrade the theme but I can’t find the file anywhere for version 7.10.
Hello,
Please provide credentials (WordPress and FTP) via this form so our engineer could investigate the issue better: https://themeforest.net/user/upsolution#contact
Waiting to hear from you soon!
I’ll send you the details.
Hello, do you have a date for launch the built in page builder?
Hello,
At the moment I have no ETA. I think that it will be released this Spring.
Let me know if you have further questions!
Hi Team, just came across your theme (https://impreza12.us-themes.com/) and thinking to use it for one of my projects. I got a few queries if you can answer -
1. Is it possible to use diffrent sidebar for different posts? 2. Can I use Google Ads on your theme – I am not seeing any advertisement blocks in your theme demo? 3. Can the sidebar be made sticky? 4. How your theme performed in terms of SEO and speed?
Please let me know and cheers for a great theme.
Thanks, Nikhil
Hello Nikhil,
1. Yes, you can assign sidebars to certain posts via Page Layout 2. We didn’t test ADs yet, you can try them yourself on the test drive server 3. At the moment the whole sidebar can’t be sticky. But you can make particular columns sticky at Column Settings: https://help.us-themes.com/impreza/elements/columns/ 4. It performs quite good, feel free to run some performance and SEO tests
Don’t hesitate to try all Impreza features yourself on this test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
