110 comments found.
Hi team, Possible to have Gatsby version for this theme? We are looking forward to have this compatible version with Gatsby.
Hi,
Sorry we don’t have a Gatsby version of SaaSpot theme.
Regards,
VictorThemes
Hi, Coud you please share the psd files and documentation link? How are we supposed to replace the saaspot logos with the new ones without the psd files? Except theme file there is no documentation nor psd files for customizing it further
Hello,
We do have fewer PSD files since we set the style guide first and worked on pages directly. If you want those non-important page style guide PSD files means, share your email address. We’ll send those limited files to you.
For the documentation link:https://victorthemes.store/docs/saaspot/
Regards,
VictorThemes
Also, the PSD files of the images in the files, how are we supposed to replace them? We need to identify all the Saaspot branded images and replace them. There are quite a few. Dropped you a support ticket with my email.
Hello,
The SaaSpot theme uses the Elementor Page Builder plugin. So, edit from that page builder and replace all of your images from it easily.
Thank You.
There is something wrong with the saspot tables. Now when I open old tables I can’t see where I can modify the rows but the data is there. Which is something strange. I have already the theme but nothing has changed. https://ibb.co/z7Yr9c1
Hello,
We’ve updated our code on: SaaSpot Core plugin file.
Please delete that plugin and install it again from: Appearance > Install Plugins > Activate.
This update fixes the error and shows you the tabs to edit all of the contents inside the Comparision table.
Thank You.
Almost a year since last update? Any new updates on this? There’s no recently updated badge for this item on themeforest.
Hello,
We’re continuously checking our all themes, if an update is required means, we’ll release it. Up until now, SaaSpot is fine to work with the latest version of WordPress and required plugins.
Thank You.
After installing, menu doesn’t look like the demo. all the other features are ok. what can i do?
Hi,
Thanks for purchasing our theme.
This happens due to the Mega Menu option is turned on, Please go to Saaspot Options > General > Disable Megamenu switcher and turn this OFF.
Check the following screenshot for your reference.https://snipboard.io/bpnGtV.jpg
Hope this helps. Let us know if you need any further assistance.
Regards,
VictorThemes
Ok, can you please open a support ticket at: https://victorthemes.com/my-account/support/
And mention your website URL and temporary login link? We’ll check and let you know the solution for it.
It appears there is an insecure http in your files somewhere which prevents secure SSL. Where is this located scheme http host victorthemes.com filename /themes/saaspot/wp-content/uploads/2019/02/background29.png
Hi,
Ok, can you please remove and upload that image again? It’ll fix the HTTP error.
Thank You.
Hello. Unfortunately that did not resolve it. I think the issue is there is your domain using http. We want to remove any relation to victorthemes and more importantly http. Please advise.
Hi,
On your page, please remove the relation of images from victorthemes.com and upload it again from your own WordPress Media dashboard?
This will fix the relation between victorthemes.com and HTTP errors.
If you are still not clear, please open a support ticket at: https://victorthemes.com/my-account/support/
Regards,
VictorThemes
does theme work with elementor 3.5?
Hello,
The current version of the elementor is 3.4.7. But you are asking advanced version.
Check the current version number at:https://wordpress.org/plugins/elementor/
SaaSpot theme working just fine with the latest version of Elementor Page Builder.
Thank You.
How could I remove the featured image so it doesn’t show up at the start of the single blog?
I use your theme licensed by Envato Elements.
Hi,
Check SaaSpot Options > Blog > Single. There is a disabled option for featured images.
Thank You.
Hi,Is the theme working with wordpress 5.8?
Hi,
Yes, it’ll work.
Hello, is it possible to reset the installation and start from scratch? Another developer started developing my site and abandoned it midway leaving several items unsolved or broken, I want to fix this by redoing the entire site from scratch. Thanks
Hi,
Yes, you can use the following Reset plugin to delete all existing content in your WordPress database.
https://wordpress.org/plugins/wp-reset/Regards,
VictorThemes
Hi. Is the “ADD FEATURES” in the Personal Plan page suppose to be working? It’s not from my side. Jus checking. Thanks
Hi,
Once you’re editing the Additional Features box. You’ll see each has a Link ID.
Check the following screenshot: link-id.png
You can mention the Attribute names and it’ll affect the purchase button.
But, NOTE your payment service should support that attribute extension.
Thank You.
Hello. I believe you have added the RT_Reading time shortcode in your theme so all posts have this. Where have you added the shortcode as we dont want to use RT_reading time. Thanks
Hi,
Thanks for using the theme.
If you want to disable that reading time functionality means, simply deactivate the following plugin Reading Time WP
https://wordpress.org/plugins/reading-time-wpRegards,
VictorThemes
Hello. The plugin was never installed. You have the shortcode in your theme files somewhere. As we have never had the plugin installed the broken shortcode appear in the blog pages. If we install the plugin the shotcode works but we do not wish to use this plugin. See screenshot https://pasteboard.co/K1S9ZE7.png
Hi,
Ok, then can you please try to deactivate and delete the SaaSpot Core plugin.
And install it again from the following step: Appearance > Install Plugins. SaaSpot Core Install and Activate it.
Thank You!
Hello. Yes that worked!!! Thank you and thanks for the great support!!
You’re Welcome! 
If you like our theme and support, please rate us 5 stars that’ll make us happy to provide better theme and support!
Hello, does this theme support using a video background on the homepage hero?
Hi,
Yes, “Elementor Page Builder” by default has a background video option. In banner we’ve used Elementor Page Builder element.
Thank You.
Hello VictorThemes, at first sorry for my bad english. I installed Saaspot but it seems the ajax-admin.php file consumes all the server I / O usage. Do you have any idea how to solve? if necessary I can purchase extra support, the six months are over. Thanks.
Hi,
Ok, first send me a live website URL and temporary administrative login credentials?
On https://victorthemes.com/my-account/support/
We’ll check and let you know the solution for it.
Thanks.
Can I get you guys to install the theme as shown in your demo? Thanks
Hi,
We replied to your ticket, please check your mail?
Hello. Just following up on a response to my ticket created earlier. I replied back to your email. Thanks!
Sure, we’ll check and get back to you! No need to mention this in this comment each time. We have a dedicated team on support – They’ll get back to you within a day of time frame.
Thanks.
Error while activating theme:
Edit widget: SaaSpot: Latest Posts Add widget: SaaSpot: Latest Posts Edit Add SaaSpot: Latest Posts SaaSpot: Latest Posts
There has been a critical error on this website. Please check your site admin email inbox for instructions
Hi,
We replied to your ticket, please check your mail?
Hi Team,
Could see following version of the file and library are outdated and causing security issues:
BootStrap – Outdated jQuery – Outdated jQuery – Outdated jQuery – Outdated jQuery – Outdated JQuery Color – Outdated Waypoints – Outdated jQuery UI – Outdated Swiper – Outdated Jquery-validation – Outdated Isotope – Outdated React-jquery-plugin – Outdated Just Another Parallax – Outdated Popper.js – Outdated Html5shiv – Outdated Smooth-scroll – Outdated Elementor Page Builder – Outdated Image Gallery – Outdated
Can you please let us know when they will get updated to latest version? Any road-map available for the updated version release?
Hi.
Bootstrap we use 4.x, there are no issues found by using these versions. We’ve checked and all are working fine in theme and SaaSpot Core updated version.
Thanks.
Anything in documentation on using Child theme?
Hi,
You can use the child theme as usual like other WordPress theme. No special steps has to be taken in SaaSpot child theme.
It is already included with the downloading main files package.
Regards,
VictorThemes
This is not PHP 8 version compatible. Some of the core plugins are giving error. Please help on making this theme available with PHP 8 Compatibility.
Hi,
WordPress still not completely moved to PHP 8.0.
As per the requirement, PHP 7.4 is enough for running a WordPress Website.https://wordpress.org/about/requirements/
Regards,
VictorThemes
what is the logo size?
Hi,
You can upload a logo and control the sizes under: SaaSPot Options > Logo.
But, our recommendation is: 150×40
Thanks.
