163 comments found.
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Where should i submit the access information. Do not want to post it here on the message board?
Send the information via the form in this page > http://themeforest.net/user/GoodLayers
I have a problem. When I make changes to the footer and the header the changes only show when I am logged into the wordpress admin. When I log out and just go to the domain name of the website my changes are not taking affect. This only occurs with the changes that are made are made within the phoenix control panel in wordpress admin????
Hi,
Can you please try to set the permission on file ‘style-custom.css’ to ‘755’ or ‘777’? Please don’t forget to clear your cache too if you’re using it.
if still no luck, Could you please provide wp-access and ftp-access through the form in my profile page(please state your issue again)?
We’ll try to investigate your issue.
By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com
Thanks so much! 
OKAYYYYYYYYYY …I have to comment on this theme! I just bought this theme yesterday. I’ve used a lot of themes but this one is SO ON POINT and DETAILED ! Especially with the videos you can add in the portfolio and the slideshow that you can view on the single page or full portfolio page…There are so many options and it’s all ready made to go. YOU ARE TRULY TALENTED !!! PERIOD !!! I want to thank you for making my life so much easier!
Have a most beautiful weekend! THANK YOU THANK YOU THANK YOU !
BUY THE THEME !!! So worth it!!!!!!!!!!!!!!!!!!!!!!!!! 
Thank you very very much for kind words!! 
We’re really appreciated it and if you love it, 5 stars would be really welcome too! 
Hi,
I watch the page builder video and saw that blog section is populated with post from a category chosen using a pull down menu. Does it mean I cannot select more than one categories to fill my blog section? Let say I want my blog section to be populated by by all categories except those post included already in featured and uncategorized category. Is that possible?
Thanks
It can’t be excluded but you can have a new category then assign all cat as its child except the category that you need to exclude. Then assign that new category to page item…
Thanks for interest 
very nice design, lots and lots of functionality! love your work.
Thanks man! 
I love the theme, but it changes alot in different web browsers. This is a big problem for me, because I can´t rely on everyone using the same browser as I am, when I am adjusting the theme for my purpose. (I´m using Google Chrome)
Some of the problems I´m having is that font´s are changing, the layer slider changes it´s size and position. In Firefox a grey frame (shadow) appears around the “wrapper”.
What are you doing to solve this?
-Marius
Hi,
Well, This might depend on the different of rendering in each browser :/ I don’t think we can handle it(about firefox with round borer, can you please try to update your browser? I try with various machine of mine, there’s no problem :/ )
To fix your problem about these different, you may need use the text as images so it will acts the same among various browser.
Hope this help 
If you got any further questions, please head to our support forum 
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
What controlles the style-custom.css? When I delete the code for the box shadow around the slider/wrapper it´s gone a few minutes and then it appears again. I have even deleted the codes from the style-custom.css but something seems to be “correcting” it and the codes re-appear.
Can you please help me out?
Hi,
Because style-custom.css will be generated every time your admin panel saved. you just need to override css in style.css directly using !important;
for example
border-color: #000 !important;
Hope this help 
If you got any further questions, please head to our support forum 
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Good one buddy. Good luck with sales 
Thank you! 
Nice theme, has a full width page?
Hi,
Thanks for interest
but it’s only box style.
Congrats ! A new awesome template.
Thank you! 
interesting popup on background of 404 Notice: Trying to get property of non-object in /nfs/c09/h03/mnt/135147/domains/themes.goodlayers.com/html/phoenix/wp-includes/post-template.php on line 30
nice design love it
Thanks! 
Is it possible to use the custom slider like in Green Earth theme?
I have already purchased the Green Earth theme but this one suits me perfect. I have to use the a slider in 100% width though 
Hi,
Well sorry, in this theme it doesn’t support 100% screen width :/
Thanks for interest anyway 
Your themes are so good! I simply love them. I have a question about this theme: Can you use a different color behind the slider, or is it the same as the background? And the background behind the title of every page, is that always the same as the background or can it be a different colour? Thanks, Jakob W
Hi,
In the demo is the same as main background(transparent) but you can also set the bg color for slider in theme backend too 
For bg behind title, it’s transparent but you can also upload background image.
Thanks for interest 
Hi again, bougth the theme
Very nice!
But where can I find the setting for the background color of the slider: “In the demo is the same as main background(transparent) but you can also set the bg color for slider in theme backend too”?
Is it under the theme settings or in Layer slider?
Hi,
it’s here > http://d.pr/i/FBrD you need to put color code in this box.
If you got any further questions, please head to our support forum 
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Love the Big slider! Looks great! Pitched here: http://pitchpaper.com/phoenix-clean-responsive-wordpress-theme/
Thank you very much! 
Hi, in your control panel for all the “Save” button crashes and does not save. can you help me
Can you please try these..
1. try to set the permission on the file ‘phoenix/style-custom.css’ to ‘755’ or ‘777’...try both.
2. if still no luck. please try do disable all plugin and see if it’s solved or not.
3. You may try on other browsers. I recommend Google Chrome or FireFox.
If you got any further questions, please head to our support forum 
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
awesome work! Good luck with sales 
Thank you very much! 
Good template! Congratulations 
Thanks man! Glad you like it 
I recently purchased Magezine from these guys…. FANTASTIC ! I highly recommend them.
This theme looks like another winner! Frank
Keep up the great work.
http://www.hatch1921.com
Thank you very much! We’re truly appreciated it! 
Very nice and clean! Good luck! 
Thank you! 