1271 comments found.
i was disappointed today because i was ready to finally purchase this theme on the weekend today and the price went back up to 39.99. please put the flash sale on again and i will purchase. otherwise will leave it. thanks
Hi there,
Flash sales last only a few hours. We are sorry you missed it. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hello, I’m trying to send some questions on your support page, but I get the message “Captcha verification failed, try again!”. Could you check, please? Thank you.
// solved by creating an account.
Hi there,
This looks like a temporary issue. Could you please let us know if this happens again?
Cheers, TeamLiquid
Could you please check the ticket I have submitted and review the details?
And please stop asking me for my admin panel login details when you do not need them to fix a javascript bug coming from your ave-core/shortcodes/blog/script.min.js file which is loaded on the FRONTEND page of the website?
Hi there,
I believe it is already replied on the support portal. We’ll keep in touch with you.
Cheers, TeamLiquid
Hi there,
I have question, how I can add ” Enable Pin” option to Inner Row too! ?
thank you so much Best
Hi there,
Thanks for your message.
Pinning function works with the column, not rows or inner row. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hello, how are you?
Where can I change this phrase in the .php files so I don’t have to change it every time we post a new post?
https://snipboard.io/ZG3YM7.jpgThankful!
Hi there,
Thanks for your message!
Have you tried changing the default value in the theme options? https://tppr.me/X96ne
Please let us know if it doesn’t help.
Cheers, TeamLiquid
Hi. I’m trying to find which element to use to implement ‘carousel banner’ which shows up on your demo page https://original.liquid-themes.com/elements-carousel/
I can’t find this element being used on the same title page in the imported demo.
Thank you.
PS.- that’s the carousel which shows up at the very bottom of the demo page.
Screenshot: https://prnt.sc/xobdzk I don’t know where it came from, an error appeared, how do I remove / fix it?
Hi there,
Could you please submit a ticket? We’d be happy to check it closer.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
7804 Ticket
Hello, we are currently creating a website with your Ave-Theme in Wordpress. While creating the team-section of the website we encountered the following problem: It is possible to add Social Media contact information such as Behance, Instagram, Facebook etc. to each team member. However, we could not find an option in the social links panel, to enable the user to contact the team member via e-mail or phone. Is this possible in the Ave-Theme?
Hi there,
Thanks for your message.
Unfortunately, contact info needs to be added separately with different elements. We can recommend adding iconboxes below the team member element to provide extra info.
I hope this helps!
Cheers, TeamLiquid
Hello! I’m in love with my site but I have problems with the mobile version, the changes I make are not updated. How can I solve it? Thank You!
Hi there,
Glad you like Ave!
Could you please try to disable these in the theme options? https://tppr.me/oLKIh
Feel free to reach our support team with your login details if it doesn’t help. We’d be happy to help you.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Hello, how are you?
I need to exchange the slug portfolio for something else. it’s possible?
https://snipboard.io/KZAIwN.jpgThankful!
Hi there,
Thanks for your message!
Yes! You can find the related option in the Theme Options > Portfolio > General: https://tppr.me/8uN4M Please make sure to re-save the permalinks after the change.
Cheers, TeamLiquid
Hi,
I changed and fucnionou. However it is after the blog link. See screenshots.
I need the jobs to look like this: https://domain.com/cases/job
And on the blog stay like this: https://domain.com/blog/post
But the jobs are like this: https://domain.com/blog/cases/job/
it’s possible?
https://snipboard.io/86L35s.jpg https://snipboard.io/H1wgNl.jpgHi there,
This pre-fix affects all types including portfolios/pages: https://tppr.me/kl10W That’s why you see it here: https://domain.com/blog/cases/job/
Unfortunately, you have to remove the blog prefix.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hello,
There seems to be a change not sure if it was from WP 5.6, but on mobile devices if we are using a row with a video BG, on page load the site does a fullscreen of the video and you cannot see the rest of the page. This wasn’t occurring before and does not happen with the Mockup device WPBakery module.
Anyone else seeing this problem, and fyi your changelog doesnt show updates since november is this 5.6 ready?
Hi there,
Thanks for your feedback!
We fixed this for you. It will be available with the next update.
Cheers, TeamLiquid
Hi there thank you do you know when this will be?
Hi there,
Unfortunately, we can’t provide an exact date but most probably it will be the next month.
Cheers, TeamLiquid
Following up on this from a few months ago: Seems to be still an issue on mobile devices with ROW bg as a video.
Hi there,
We’re really sorry about the delay.
The next update will be released soon. If you are in a hurry, feel free to submit a ticket. We’d be happy to apply the fix for you.
Cheers, TeamLiquid
Hi are you planning to add support for Elementor?
Hi there,
Thanks for your message.
We can add in the future but currently, it is not our priority.
Cheers, TeamLiquid
Somehow I can’t get my custom font to work. Uploaded everything, always worked like a charm but some how it doesn’t work on my pc except mine? 
Hi there,
Could you please submit a ticket with your login details? We’d be happy to check it closer.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Hi,
I need to update WPBakery. How can I do this?
Thanks.
Hi there,
Here is a useful article: https://docs.liquid-themes.com/article/148-how-to-update-wp-bakery-page-builder
Cheers, TeamLiquid
Thank You
Anytime!
Seems that there is no development anymore. I’m gonna switch to another theme.
Hi there,
We’re always eager to improve our products. We’ve added tens of new demos and hundreds of new features and templates in the last 2 years. More will be coming.
Cheers, TeamLiquid
Hi, I can’t write a ticket from https://liquidthemes.freshdesk.com/support/tickets because of “Captcha verification failed, try again!” error
so let me write my question here: My website has requirement to change the menu if you visit certain pages. I decided to use “Conditional Menus” plugin since I can’t find the option from Liquid menu theme option page or from the Headers menu.
I set up the condition to change the menu item in Menu Location and apply it to some pages. However, the menu still display the same default menu like in other pages. I’ve tested this in default wp theme and the conditional menu works.
Is there some chance I can get this work in Ave theme? If I can’t what other option do I have to meet my requirement that Ave theme supported?
Hi there,
You can simply duplicate the header to select another menu in the settings. And then, you can assign the new header in the page options.
We couldn’t replicate the captcha error you mentioned. Could you please try the incognito mode? We’d be happy to assist you if you can submit a ticket.
Cheers, TeamLiquid
I found a bug with the latest version of your ave-core plugin upon clicking on the paged numbers in posts, pages etc. Example: if you click on page number 2 it will throw this error in the console and the user is not redirected.
ave-core/shortcodes/blog/script.min.js?ver=5.6:1
script.min.js:1:562
Uncaught TypeError: n.get(...) is undefined
Could you please advise how we should proceed?
Hi there,
Could you please submit a ticket with your login details?
Cheers, TeamLiquid
Could you please provide a link where can I submit the ticket? Also please clarify what do you mean by providing my login details?
Hi team, thank you! I have submitted a ticket via the link provided. However, I still haven’t received a response back, is everything okay? Could you please let me know if you require anything else?
Hi there,
Thanks for your message.
I believe it is already replied.
Cheers, TeamLiquid
WPML footer/header not translate. Translation footer does not appear when selecting a language on the site, can you help ? https://prnt.sc/x5f358
Who had the same problem tell me how to display the translation ?
Hi there,
Could you please submit a ticket with your login details?
Cheers, TeamLiquid
Tell me where to send ? I will send the login information.
Thank you.
Hi there,
You can submit your ticket here: https://liquidthemes.freshdesk.com/support/tickets/new
Cheers, TeamLiquid
Is there an option for catalog mode for woo commerce integration. Thank you in advance!
Hi there,
Thanks for your message.
It is not tested but you can try using YITH Catalogue mode plugin.
Cheers, TeamLiquid
Hi, I need to auto-import video post type posts via RSS from another website that uses another theme. I’d need to know the Youtube link field’s textual ID or shortcode (also is it a custom field?)
Hi there,
Yes. It’s a custom field and its ID is “post-video-url”. Feel free to reach our support team if you need further assistance.
Cheers, TeamLiquid
