Discussion on Ratio - A Powerful Interior Design and Architecture WordPress Theme (Page 6)

about 5 years ago

I have the Ratio theme which includes the WPBakery Page Builder, but the plugin will not update. When will you provide an update for the plugin?

Edge-Themes Author

about 5 years ago

Hi there,

Thanks for writing in!

If you need an immediate update of any of the plugins, please send us a mail providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.

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manojb05 Purchased

about 5 years ago

Hi Team, How are you guys. In our furniture shop website can we add BUY NOW button near to add to cart. Please help me. its grateful

4 other replies

Edge-Themes Author

about 5 years ago

Hi there,

Please provide your page url so we can take a look.

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manojb05 Purchased

about 5 years ago

thanks for your prompt response. Right now site is in offline, for your better understating screen shot is attached. Please help https://prnt.sc/xpa33u

Edge-Themes Author

about 5 years ago

Hi again,

You can try finding a plugin to help you with this, but we can’t guarantee it will work. Thanks for understanding.

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manojb05 Purchased

about 5 years ago

But our theme doesn’t have this feature? It’s an important feature, unfortunately…......... we don’t have???

Anyway i am creating code, if you have anysuggestion let me know

/* Create Buy Now Button dynamically after Add To Cart button */ function add_content_after_addtocart() {

// get the current post/product ID
    $current_product_id = get_the_ID();
}
add_action( 'woocommerce_after_add_to_cart_button', 'add_content_after_addtocart' );

// get the product based on the ID
$product = wc_get_product( $current_product_id );

// get the "Checkout Page" URL
$checkout_url = WC()>cart>get_checkout_url();

// run only on simple products
if( $product->is_type( 'simple' ) ){
    echo 'Buy Now';
    //echo 'Buy Now';
}

Edge-Themes Author

about 5 years ago

Hi again,

Sorry, additional coding falls out of our support scope. If you need assistance with this, you could look for someone who you can hire for this kind of job at the following link: - https://studio.envato.com/

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manojb05 Purchased

about 5 years ago

hi team, i am not looking a custom code and other thrid party plugin.

RATIO THEME TEMPLATE DON’T HAVE A BUY NOW BUTTON, ITS IMPORTANT FEATURE. I HOPE YOU GUYS INTEGRATE THIS FEATURES

Edge-Themes Author

about 5 years ago

Hi again,

On each product single page, you have the Add to cart button. This button adds the product to the cart, where you can finish your purchase process and buy the product. This product single page template is the default layout of WooCommerce. We took that template and adjusted it to fit our theme’s design. Making a change to the template file would require additional coding, but this kind of customization falls out of our support scope, as you can see here. If you need assistance with adding a Buy now button on the product single page, you can hire for this kind of job at the following link: – https://studio.envato.com/ Thank you for understanding.

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mr3663 Purchased

about 5 years ago

When I update the theme, why do I get this code displaying, instead of the icons, in the widgets??? How do I fix this?

www.WebPfi.com

Edge-Themes Author

about 5 years ago

Hi there,

It seems that you managed to activate the WPBakery plugin and that your website no longer display the shortocodes.

Correct us if we are wrong somehow.

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upacific1862 Purchased

over 5 years ago

Hi, When I show a Portfolio Item at the bottom of the page I can see “Related” word and show me more portfolio item to see. How I can change this “Related” word for other word like “Otros” in Spanish? Thanks a lot, Alex

Edge-Themes Author

over 5 years ago

Hi there,

To translate any theme label you can follow our article here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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upacific1862 Purchased

over 5 years ago

Thanks a lot for your fast reply!!! Cheers

Edge-Themes Author

over 5 years ago

Hi there,

Glad we could help!

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vegaproduktions

over 5 years ago

When I attempt to submit a support request, your website tells me it’s invalid. I just bought it a few weeks ago. This is the second time I type this same message.

Edge-Themes Author

over 5 years ago

Hi there,

Sorry to hear this, however we do have a perfectly working help center and you are more than welcome to submit a request and you do have our guidance on where to find your purchase code. So please check that you have entered the correct profile (Edge themes) and your theme (Ratio) when adding the purchase code to the form.

We hope this helped and if you still encounter issues you can always send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will help you for sure.

Support Edge Portfolio part of Qode Interactive

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sidneyvega

over 5 years ago

Problem 1] Support Form is stating that I have an invalid purchase code. Problem 2] Trying to find out how to globally disable loading screen.

Edge-Themes Author

over 5 years ago

Hi there,

Thanks for writing in! 1. If your support license has expired you can always consider extending your license.

2. As for the loading screen you can always disable it within Edge Options > General.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

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sidneyvega

over 5 years ago

Hi, my license did not expire, I just bought the theme a few weeks ago.

Edge-Themes Author

over 5 years ago

Hi there,

Ok, so you should be able to submit a request for sure then, as your purchase code should be valid and our help center is working unconditionally.

Please also check our article on where to find your purchase code Thanks.

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top967real Purchased

over 5 years ago

I just bought the theme and have got some questions: 1) Where/how can I set the color/hover color for the burger menu in the upper right corner in parallax effect design? 2) In this design: I need another logo in the full screen menu. How can I set this? 3) Where can I set the color/hover color for the scroll to top icon? Thanks for your help!

Edge-Themes Author

over 5 years ago

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Edge Portfolio part of Qode Interactive

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fridamiiko Purchased

over 5 years ago

i activate the theme with purchase code and email registered with envato, but it just keep me with please wait, how?

Edge-Themes Author

over 5 years ago

Hi there,

Thanks for writing in! Please check our article about it here.

We hope this helped and if you need any further assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

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crafter23 Purchased

over 5 years ago

can we create landing page (one page) with anchoring to each section from main menu?

Edge-Themes Author

over 5 years ago

Hi there,

Thanks for writing in! For sure you can do this. You can check our article about it here.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

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masdedy Purchased

over 5 years ago

hello my friend, pls kindly advice why importing sample data not good? i got error like this

Please note that your server resources are not configured properly so you might run into an issue during the demo import process. Please adjust your server configuration values.

Edge-Themes Author

over 5 years ago

Hi there,

You need these server resources in order to successfully import the demo: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002246877-Recommended-PHP-Versions-And-Resources-And-How-To-Set-Them

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

Support Edge Portfolio part of Qode Interactive

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oeilneuf74 Purchased

over 5 years ago

Hi! There is a vulnerability with the plugin WP BAKRY. do you know when you are going to offer an update for this plugin in 6.4.1 in order to avoid problems? thanks for your answer.

Edge-Themes Author

over 5 years ago

Hi there,

Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will provide you with the latest version.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

dinhvankhang Purchased

over 5 years ago

Hi there, In page Portfolio Single Big Slider, the slider image is not full screen on mobile. I think it is small with my customer to see our image. Would you make Big Slider on mobile full screen on mobile please?

Edge-Themes Author

over 5 years ago

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

CA2004 Purchased

over 5 years ago

Haven’t received any reply from your support system till date! #63777

Edge-Themes Author

over 5 years ago

Hi there,

Once we check we could see that our agent has responded to your request, so if you need any further assistance we would kindly ask you to continue the conversation with our support team.

Thanks.

Support Edge Portfolio part of Qode Interactive

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CA2004 Purchased

over 5 years ago

How can I edit portfolio and it’s images?

3 other replies

Edge-Themes Author

over 5 years ago

Hi there,

By default, the WP Bakery Plugin is available for page editing only. However, you can use it to edit other post types (such as blog posts or portfolios) as well. To do so, navigate to WP Bakery Page Builder > Role Manager > Post Types, select Custom from the dropdown and mark all the checkboxes available there.

This will enable you to edit the portfolio as well as you do have on every Portfolio single page settings for image upload.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

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CA2004 Purchased

over 5 years ago

I have built a portfolio page and it’s not viewing in portfolio-gallery

CA2004 Purchased

over 5 years ago

I have built a portfolio page and it’s not viewing in portfolio-gallery

Edge-Themes Author

over 5 years ago

Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

Support Edge Portfolio part of Qode Interactive

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CA2004 Purchased

over 5 years ago

I have submitted my request over there. kindly reply asap!

Edge-Themes Author

over 5 years ago

Hi there,

We have checked and can see that our agent has responded to your request. If you need any further assistance please keep the conversation with our support team.

Thanks.

Support Edge Portfolio part of Qode Interactive

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m_macchetta Purchased

over 5 years ago

I love your RATIO theme and i would like to use for a new client, will you make a RATIO for Elementor?

Edge-Themes Author

over 5 years ago

Hi there,

Thanks for taking an interest!

At the moment our Ratio theme is WPBakery compatible which is more than enough to achieve anything you do see on our demo page.

Thanks.

Support Edge Portfolio part of Qode Interactive

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jeikomav Purchased

over 5 years ago

Hello, i’m trying to intall WpBakery Page Builder 6.1 for my ratio theme (downloaded last week so it should be the last version) The answer is ‘the file exist yet’ in /storage/content/57/1107157/.../public_html/wp-content/plugins/js_composer/

I look on the ftp, there is nothing. What should i do to get it ? I’m afraid to import the demo before having adjusted this problem… Without WpBakery it seems to be complicate to continue

Thanks for your advice

Edge-Themes Author

over 5 years ago

Hi there,

Thanks for writing in! If you need an immediate update of any of the plugins, please submit a ticket on our help center and one of our support agents will provide you with latest versions.

Thanks.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

timothyquinlan Purchased

over 5 years ago

Is there a reason why a dropdown menu in contact form 7 does not match the rest of the form? Is there a way to make it match? As seen here: http://sunshadewindowfilms.com/contact/

Edge-Themes Author

over 5 years ago

Hi there, Once we check we can see that you are using an outdated version of the theme and its plugins. So please update your theme according to this article.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

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timothyquinlan Purchased

over 5 years ago

Hi, I did all of the updates as you requested, and the contact form looks the same. is there a reason that the contact 7 dropdown portion of the form does not match the rest? Is there some CSS that needs to be added? http://sunshadewindowfilms.com/contact/

Edge-Themes Author

over 5 years ago

Hi there,

Could you please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will check this on your end.

Thanks.

Support Edge Portfolio part of Qode Interactive

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xxldvd Purchased

over 5 years ago

Hi! Very nice theme, but I don’t understand the lightbox choice. When i click on the picture (mobile) i see much smaller. The control buttons are even smaller and sliding doesn’t work. Very not a mobile friend. How can I change the lightbox? Look: https://imgshare.io/image/screenshot-aug-26-14-26-04.Ny99tK

It is not user and google friendly to load images in full size on the all portfolio page. Another page load images better, with srcset. Portfolio page, why not?

Thanks.

Edge-Themes Author

over 5 years ago

Hi there, Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

nhatdangmedia Purchased

over 5 years ago

Hi everyone, who have been using this ratio theme. I have a trouble – all images on mobile version become so small when click on the image, not showing full size. Any one know how to fix this? Thank you

Edge-Themes Author

over 5 years ago

Hi there, Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Noucky Purchased

over 5 years ago

Still loving your theme!! Question about the new rev.slider with WP 5.5. saving doesn’t work anymore. And Rev tells me to upgrade to their latest version. Any idea when this version will be implemented in a RATIO-update?

—> https://www.themepunch.com/faq/wordpress-5-5-important-update-information/

Kind regards and keep up the nice work!

Edge-Themes Author

over 5 years ago

Hi there,

Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will provide you with the latest version.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Last Update	9 May 2025
High Resolution	Yes
Widget Ready	Yes
Compatible Browsers	IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
Compatible With	WooCommerce 9.x.x, WooCommerce 8.x.x, WooCommerce 7.x.x, WPBakery Page Builder, WPML
Software Version	WordPress 6.9.x, WordPress 6.8.x, WordPress 6.7.x, WordPress 6.6.x, WordPress 6.5.x, WordPress 6.4.x, WordPress 6.3.x, WordPress 6.2.x
ThemeForest Files Included	PHP Files, CSS Files, JS Files
Columns	4+
Documentation	Well Documented
Layout	Responsive
Tags	architect, architecture, architecture design, architecture portfolio, building, building agency, construction, construction design, contractor, exterior, interior, interior design, interior designer, portfolio, projects
Created	10 years ago

Discussion on Ratio - A Powerful Interior Design and Architecture WordPress Theme

Discussion on Ratio - A Powerful Interior Design and Architecture WordPress Theme

Edge-Themes supports this item

597 comments found.

Edge-Themes

Discussion on Ratio - A Powerful Interior Design and Architecture WordPress Theme

Discussion on Ratio - A Powerful Interior Design and Architecture WordPress Theme

Edge-Themes supports this item

597 comments found.

Edge-Themes

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