153 comments found.
Hello, Regarding Cost calculator How can I change or set the formula? How can I change the Currency? Is there any documentation for that?
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
24hrs and counting…got two quesries unresponded to up there…waiting.
Hello,
We’re sorry for delay, we’re providing support via Support Forum as you can check under support tab. We’re answering up to 24h from Monday to Friday.
Hello, is there a way to generate my own color instead of choosing from the preset? Thanks
Also, how do I change the brush image/logo on the sticky header. I have tried all I could in the theme options to no avail.
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi,
How can i send ticket? am facing some problem the footer part
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
HI,
I cant able to create a new topic, however, i will write my query here : full footer is missing https://prnt.sc/22lwchk but contact page showing full footer https://prnt.sc/22lwfjp
We’re providing support only via support forum, as your support period has expired, please renew it here then you will be able to create new topic.
Pre-purchase question. Just want to know if I can; 1. Add extra cleaning area to the calculator 2. Can I add discount rate to the cleaning frequency and it will auto add-up? example on home page of this website https://maidsinpink.ca/
1. Calculator is customizable, so you can add/edit/remove fields to make it suit your needs.
2. In calculation formula you can use any math operation with + – * / ^ ( ). So you can also apply discount.
Can I use multiple calculator in one site? Lets say 1 calculator for Residential and 1 for Business?
Yes, there is no limit for number of calculators, you can use as many as you need.
Hi My contact form is not working. Can you please help me to sort out this matter.
Thanks
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, after the update the cost calculator is looking all crooked. is there an issue with the update? https://www.greenplanetcleaningservices.com/service-calculator/
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello. How do you make the size of the logo bigger? Thanks!
Hello? No one’s replying. I tried the support forum but I’m not given access to Cleanmate Theme category even if I bought it and I have support. I hope I get a reply soon.
Hello,
I can see that you already have an account on our forum, so please login first and then verify your purchase using this form: http://support.quanticalabs.com/account/verify_purchase/ to get access to CleanMate category.
Hey, I’m designing a new service with just a few variables, like (total area and number of closed ambients) * (hour and frequency). Do u think I can set the calculator for this situation?
Hi,
You should be able to prepare such a calculation formula. Basically you can use any math calculation using * / + – ( ) ^ operators.
When I follow the prompts to get support, it says I don’t have access. I purchased CleanMate a day or two ago and need some help.
I can see that you have already created new topic, our support team will answer as soon as possible.
I have opened a ticket and I am not getting any response from you
I got answers from you, thank you
Please give us up to 24h for a reply, we’re answering usually sooner as in your case in about 3 hours, so I hope that answer time is reasonable.
Your theme isn’t working with contact form 7 / elementor form
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
From version 6.0 theme introduces Elementor integration with demo content available to import and includes 24 dedicated Elementor widgets.
Just purchased the cleanmate wordpress theme and is wondering if anyone had the same issue I am having. I downloaded the theme and then initially upon uploading theme recieved a failure message ” the theme is missing the style.css message stylessheet Then I once again tried to install and the second time was successful as i choose the second option. However when I go review the website their is basically nothing there except a blog. I have looked on all the help sites and I am conflicting replies can anyone help as this is is extremely frustrating.
Thanks
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Please also check Getting Started section. Thank you!
hello, i recently bought this theme, and i noticed it has detailed footer on some pages and other pages i only have social media only, please let me know how i can have the detailed footer on all pages
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Do you have discount offer this theme for corona issue?
We’re not offering any discounts right now.
Thank you, I think this is probably the best solution on the market. The design is perfectly integrated into Wordpress, easy, no extra codes and js, a lot of even very multi-functional, it can find satisfaction in any of your fantasies and ideas, it has crossed 21 centuries, it is easy to make any cool websites on this basis. The calculator works perfectly, variations on any topic, the main desire. Thank you very much to the administrator and support team, who immediately respond to any, even the simplest answers. I advise you, definitely do not doubt, to be honest, I would sell this template much more expensive, it is much more, even too justifies their expectations. for such money. I will advise all my friends. I am very happy! Thank you and prosperity!
Thank you for your kind words and positive review! We really appreciate them!
Hello! as you theme goes together with Cost Calculator, we would like to get answered on our questions. We tried to create our question on the CodeCanyon forum, but we dont have any permissions. We do have permissions for CleanMate – WordPress Theme. forum. What should we do in this case?
Hello,
Please feel free to create a topic under CleanMate category, our support team will help you with included Cost Calculator plugin.
Hello, can I make the dropdowns depending on each other in this theme? I mean something like this: http://demos.codexworld.com/dynamic-dependent-select-box-using-jquery-ajax-php/
Hello,
Theme doesn’t provide such a functionality. You will need to use some custom solution or external plugin for that.
Is version 3.0 of the theme compatible with Wordpress 5.3.x?
Yes, it is.
