147 comments found.
I tried to do this as explained here :
sriram AUTHOR TEAM
over 2 years ago Flag Hi.,
You can easily add a link to the button by adding the link attribute
[dt_sc_button link=”url://themeforest.net/user/designthemes/portfolio” title=”Read More” size=”medium” icon_type=”css_class” iconalign=”icon-right with-icon” icon_css_class=”zmdi zmdi-arrow-right zmdi-hc-fw” class=”transparent”] Kindly refer the below video ,
Refer : http://recordit.co/t3UAyAjwP1
But that doesn’t work. I even paste your link exactly the way it is to test it, but it doesn’t work. Any ideas?
Hi.,
Shortcode working fine :
[dt_sc_button title=”Read More” size=”medium” icon_type=”fontawesome” iconalign=”icon-left with-icon” link=”url:http%3A%2F%2Fonelife.themessupport.com%2Fblog%2Fdt_procedures%2Finverted-nipple-correction%2F||target:%20_blank|” class=”transparent” iconclass=”fa fa-home”]
If still facing any issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
I am getting the following error on the Stores page:
Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘psychiatrist_wpsl_custom_thumb_size’ not found or invalid function name in /home/customer/www/mydomain.com/public_html/wp-includes/class-wp-hook.php on line 287
Keys have been set and map displays and works fine but the error is embedded right on top of the page between the Crumbs Menu & the Map. Any ideas?
Hi.,
Can you please send the page link of these issues and also Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
I already provided the credentials on the Support Forum so they can check why the WP Bakery Frond End is not working also. I just get a white screen. Somebody just responded to Deactivate the 3rd Party plugins, which I already did, and still the same issue. I am still waiting for answer for that issue. Should I open a new issue on the same Forum??? This is the link to my post:https://support.wedesignthemes.com/topic/wpbakery-page-builder-front-end-not-working/
Presale Question: Is this theme working fine? As due to updations on Wordpress there are compatibility issues with WpBakery? I asking just coz I have to deliver Website on time. but I liked your theme.
Hi.,
Yes., theme compatible with WPBakery Visual Composer., all the pages built with the WPBakery Visual Composer and Ultimate Add-ons Visual Composer plugins
To check backend options : https://psychiatrist.themessupport.com/request-demo/
Thanks!! Looking forward your purchase happily 
ok thanks Going to buy your theme. Hope you will assist as soon as possible in case I need assistance.
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
How to remove the Preloader?
Hi.,
Thank you for contacting us.
Navigate Dashboard > Appearance > Customize > Site Identity > Site Loader ( ON / OFF)
Please refer to the attached screenshot: http://prntscr.com/g9x71p
Hi ,
I just install the theme with all the plug in and demo content and we found an bug. When i am in the website and I try to edited with WPBakery editor, the website is freezing and I and is everything white. The only option that i manage to edited with WPBakery is to deactivate the plug in Ultimate Addons for WPBakery Page Builder. But we can not work on the website because of this bug, we make updates of the plug in , reinstall the template more then 5 times but still nothing . Can you give me an solution for it, we have an deal line to finish this website.
Best regards
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
is there a way to stop the single producer nav from scrolling down the page so that I can put something under it?
Hi.,
Are you asking about this one – https://prnt.sc/vyucqa ? If yes, Sorry this is not possible because its a sticky sidebar.
Regards., DesignThemes Support.
Hi, I tried to request for demo account at http://psychiatrist.themessupport.com/request-demo/ but got error message “An error has occurred. Please notify the website Administrator. Security error!”
Hi Can you please tell my how to turn the page title off on the procedures pages. thank you
Hi.,
Please refer : http://recordit.co/qMoWUpoOM6
Get into Admin panel > Appearance > Psychiatrist Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.single-dt_procedure .main-title-section { display: none; }
Regards., DesignThemes Support.
Thank you for your response I don’t have a layout option in the psychiatrist option? I looked under all the options. I tried it in the appearance > customize > additional css> and that didn’t work either. I can’t find anywhere to add css in the psychiatrist options?
Hi..,
Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that we will check the issue and fix it ASAP!!.
Regards., DesignThemes Support.
Hi, I love the look of your theme! One question before I buy. Is it possible to have a different image in the background of the title bar on each page rather than the solid grey?
Hi.,
Thanks for your interest!.,
Yes, it’s possible. To check all the backend and other details : https://psychiatrist.themessupport.com/request-demo/
Thank you, we look forward to helping you!
Hi there, first of all I don’t understand why I cannot have access to the support section even though I still have a month available. Second Every time I make some changes especially with brizy my main menu goes away. Getting desperate. My client www.gabriellapetrosino.it
Hi.,
Sorry for the inconvenience,
Please do ensure you have checked your spam mail too. If there is no email still then can you please email us support@wedesignthemes.com. Kindly mention your purchase details and our team would certainly check this further for you We look forward to helping you!
Hi, is possible getting the demo theme? I tried to enter my e-mail but occurs an error. Best regards
Hi.,
Thank you for contacting us.
Please send request via
http://psychiatrist.themessupport.com/request-demo/ https://psychiatrist.themessupport.com/request-demo/or
Please send your request to us directly at this email support@wedesignthemes.com
Does the template offer multilingual access? Because I am planning to make my website in 3 different languages?
Hi.,
Thank you for contacting us.
Please send request : http://psychiatrist.themessupport.com/request-demo/
https://psychiatrist.themessupport.com/request-demo/Thank you, we look forward to help you!!..
Hello I just purchased the theme and I’m wondering where do I locate the documentation for set up? Thank you
I also received this error while downloading the demo content. It all seems to be working fine but thought I should just check to make sure this will not be a problem
Maximum execution time of 29 seconds exceeded in /var/www/wp-includes/class-wp-image-editor-imagick.php on line 365
Hi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
okay thank you I will check all that, can you please tell me where to find the documentation for your theme? It says it is well documented but I can’t locate it anywhere
Hi.,
Theme Documentation : http://docs.wedesignthemes.com/psychology-counselling-theme/
Support Forums : http://support.wedesignthemes.com/forum/health-beauty/psychiatrist-wordpress-theme/
Support Mail : support@wedesignthemes.com
If the issue persists, please open a support ticket and our team will get back to you as soon as possible. DesignThemes Support
Thank you, we look forward to helping you!
Hi, i am facing blank content issue. The content is present at backend but not displayed in front. Please check the link: https://weavingemotions.com
It is on homepage itself.
Hi.,
WordPress 5.5 update caused a temporary compatibility issue.
We have fixed WordPress 5.5 issue in our updated latest version, so kindly update the theme and check out the issue .
Kindly refer this link for how to update the theme
http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/We apologize for the inconvenience caused by this issue.
I have some pre-sales questions.
- I need to use some plugins like Ultimate Membership Pro, Buddypress and a directory plugin. Will there be any compatibility issue with the theme?
Thanks,
Priyanka
Hi Priyanka.,
Sorry for the delayed reply. We have not tested our theme with Ultimate Membership Pro and Buddypress plugin but mostly those plugins will work with our theme.
Regards., DesignThemes Support.
Cannot install the Demo theme. Pls inform why ?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hi, I bought this theme 2 days ago because I thought that you had premade the front page as you have in your demo. Is there any possibility for this? I am experienced in wordpress but I am not a programmer and I can’t spend too much time to do all this stuff.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Regards., DesignThemes Support.
you are amazing for this fast response, thank you !!! 5 stars from me , bravo guys for this template and your support !!
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
May I have some more info about how to change the position of scroll up button? (the brain button). I want it in left side . Thank you in advance
Hi.,
If you want to change totop button here https://prnt.sc/ss3z81 ? Then, Kindly Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
#toTop { left: 10px; right: auto; }
Note: If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Rating!!
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end ☺
Regards., DesignThemes Support.
Hey there, I have bought the theme, thanks. So far so good. Can I please ask: how do I change the “go to top” image ? ( at the moment at the bottom right there is the icon of a “brain” and when you hover it you get the arrow up) Thanks Andrea
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
Brain
#toTop { background: url(../images/totop@2x.png) no-repeat right bottom !important; }
Arrow
#toTop:after {background: url(../images/totop-after.png) no-repeat center !important; }
Note: You can change the images url value as per your need.
Thank you, we look forward to helping you!
Ratings: If you are happy with our support, kindly rate us for Psychiatrist theme. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Hi there, can you please tell me, has this theme got the one click demo import Thanks Andrea
Hi.,
Thank you for the interest in our theme and for contacting us.
Yes, it is a Wordpress theme. Yes, we have the one-click demo import option.
The purpose of demo content import, we have used the “Unyson” plug-in to import the demo contents.
http://docs.wedesignthemes.com/dt_articles/import-demo/Please refer the below link for server requirements
http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/Hello, can i take backend demo? An error has occurred. Please notify the website Administrator. Security error!
Hi.,
Thank you for contacting us.
Please send demo request : https://psychiatrist.themessupport.com/request-demo/
Thank you, we look forward to helping you!
I’m trying, but i see this notification “An error has occurred. Please notify the website Administrator. Security error!”
Hi.,
Please send demo request : http://psychiatrist.themessupport.com/request-demo/
OR
We would be happy to help out here support@wedesignthemes.com.
I’m getting a weird message when trying to install demo content: Table name is more than 64 characters: _fwbk_clk_f554a86756_wp_woocommerce_downloadable_product_permissions
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can install the theme for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements
http://wedesignthemes.com/support/knowledge-base/server-requirements/Thank you, we look forward to helping you!
Just sent it to ýou
Hi.,
In default MySQL have 64 char’s as the maximum table name size. So kindly reduce the database name Prefix value (wp_vidaadvokatbyra_se_) and check the issue.
You need to check your DB name and reduce the DB name to fix the issue
or
Send your CPanel Details
ehhh OK. I send CPanel details now
Just did
Hi Hypnomartin.,
It seems that you have sent only the database login details. We need the whole cpanel access to check the issue. Else ask your hosting team to reduce the prefix of the database tables that are created and try installing the demo contents once again.
I fixed it – found a tutorial
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Thank you.. Well now I am struggeling with getting appointments sent to me.. Did set up cron job, but i do not receive anything?
Hi.,
Please check your mail function. If it’s not enabled, please contact your hosting team and enable it then check your issue.
Let us know if issues continue.
Regards., DesignThemes Support.
