317 comments found.
I tried to follow your instruction https://support.xpeedstudio.com/docs/blo/#Introductionandquickstartguide. to install the theme. However I can’t find the Demo Content Install under Tool menu (see attached screenshots).
My WP version is 5.6.2.
Can you please help?
Thanks,
Quoc
Maybe you did not installed required plugin or extensions.
Please check in top notice there maybe a notice to install required plugin.
If not resolved please contact our support team. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Upgrading to Elementor 3.1 breaks several elements of the website / theme.
Please update theme as well our BLO Essential plugin.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
How can I delete the siteopener BLO from appearing? It’s causing my website to load extremely hard, and I need to get rid of it.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi how to update the theme
Hello,
How can one disable breadcrumb. The following I used is not working.
.breadcrumb-title [ display: none; }
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello, I just install the theme at zeersign.af but I git this error Refused to apply style from ’<URL>’ because its MIME type (‘text/html’) is not a supported stylesheet MIME type, and strict MIME checking is enabled. in chrome console 20 times I searched a lot but couldn’t find the solution kindly help me with the solution
Waiting for your replay 
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello, I want to use cooperate version of the them for my website kindly guide me how to do that
Please follow our theme documentation. https://support.xpeedstudio.com/knowledgebase/where-i-will-found-theme-documentation/
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
what can i say, reading the comments i see that it s a common issue with elementor upgrde.it s funny cause this happened after support expired,so basicly, a plugin that is essential to the template updated, template snapped, no help from the support unless you pay 11$..
Elementor is not our plugin. And we have already compatible latest version with elementor. Please check our changelog.
If you cant update the theme or with required plugin please contact oit support.
This theme didn’t work for me. There’s no any demo template as you showed in this site. I need to get refund
You have to installed demo content to get same like demo https://www.youtube.com/watch?v=JDCJ6o15rmE&ab_channel=XpeedStudio
Hello, I’ve the same problem with Elementor, not able to open a ticket, ‘Next’ button not working, how can I open the ticket? please reply me ASAP, my email: roinlam@gmail.com
Hi
Next button and our support desk work fine without any issue.
Please clear your browser cache and try again.
Or share us screenshot what is the step you faced issue.
Regards
Hello, I cleared the browser cache and still the Next button is not working, please share me another option how can I send the screenshots from your support portal. Regards,
please check this link: https://prnt.sc/y8pyiw , you will see Next button is not working
Add your title https://a.cl.ly/WnuBAQrb
I’ve sent already, thanks.
Hello, after updating the elementor plugin my webpage deformed. dont know how to restore it.
Hi
Update the theme with latest version also update BLO essential plugin.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
All plugins are updated. and the problem remains. trying to open a ticket and apparently, I’m not allowed to.
Any solution?All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi, Elementkit lite no work. Elementor page issue in loading and no work, why?
Hi
Update the theme with latest version also update BLO essential plugin.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I already updated the last version of Elementor, and then, I updated the 2.9 theme version include the essential plugins. But my site is broke, some icons doesn’t appair, the footer doesn’t work and my menu is broken too. When I tried edit the home page. Elementor doesn’t work. Elementor and broken stuffs works again, when I deactivated the “Blo Essentials” plugins. Can you help me please? I have a couple of hours to launch this site. Thanks!
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
There are no service pages in this theme.
What is the reason that header and footer are automatically deactivated when I edit or modify the posts or pages?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Important: HTTP Loopback Connections are not enabled on this server. If you need to contact your web host, tell them that when PHP tries to connect back to the site at the URL `https://www...................com/wp-admin/admin-ajax.php` and it gets the error `cURL error 28: Operation timed out after 5001 milliseconds with 0 out of -1 bytes received`. There may be a problem with the server configuration (eg local DNS problems, mod_security, etc) preventing connections from working properly. Need Help!
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
i have been happy with the theme but suddenly some of the post in my web start disappearing and now need advice to fix the issue
Hi
We don’t hear anything like this before. Please disable third party plugins and reset all admin passwords
Where i can find demo please ?
Check this video https://www.youtube.com/watch?v=JDCJ6o15rmE&ab_channel=XpeedStudio
hello do not buy this blo theme ..never help you …www.aecinspection.com closed suddenly. Fatal Eror :/home/aec260pectiocom/public_html/wp-content/themes/blo/components/editor/elementor/widgets/blo-case-study.php on line 38
Hey
Did you contact our support team about this issue? I see you have contacted our team 7 months ago and no new tickets about this. How are you saying that we do not help you?
Please open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
yes 3 times and they want money 11usd why ı has to pay monet to support it is not work ..ı do not needt support ı need only workable theme which is fist ı bought it
Our theme is workable and using around 4k customers.
You have to renew your support to open support ticket. https://support.xpeedstudio.com/knowledgebase/how-to-extendrenew-your-support-period/
now they ask me 30usd …do not buy theme BLO never …it is only 7 mounts work than closed
ı dont want renew suppot by 11usd … ı need my website where ? why closed? why blo fatal eror case study line 38 eror
www.aecinspection.com suddenly closed if you buy BLO think 10 times. For help you has to pay 11usd but theme 29usd Never buy this
ı lost all my data and works and most important all time lost ı worked on it. This is not good .. that is why they asked me 11 usd has to pay. this is the monkeyshines from software company
Hello, how can i update rev slider? I made theme update, i have envato market, but rev slider still want an update. Thanks
Remove the plugin and install again.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello i have put a support ticket and there is no response at all, check it and help me out. my installation is getting failed.
Our team will check and help you shortly.
