201 comments found.
Hello! I have a question… Can you change all the text and texts button to Spanish with any plugin? Thanks a lot
Hello and thank you for purchasing our theme.
Most of the buttons are easily translated on the fly as they are inserted in dedicated fields on the page builder elements. To find out, edit the page and inspect the position in which the button is placed. Review the settings of the page builder element and you will find the corresponding field. However, in some rare cases, you may need to use a po/mo/pot editor like Poedit. For more information on that please, take a few moments to review the following article: https://plethorathemes.com/kb/translate-your-plethora-wp-theme-using-pomopot-files/?kb_product=hotel-xenia-wp
Dear sir/madam. Is there any chance to add a floor plan on the page of each room? Not inside the carousel photos, but as a seperate image. Thank you.
Hello and thank you for your interest in our theme.
You can add a floor plan or any other image in the room description like in any other post type. However, the image will not appear in the listing view rather than when visiting the room itself. Indeed, when you visit the room, on the description you should be able to view all the content you have added including, text, images, and even videos.
Hello. My client has just asked me to increase the height of the plethora slider. I can’t seem to find anywhere to do this. Can you please advise? Thank you.
Hello and thank you for using our theme.
Please, take a few moments to review this post which provides a way to achieve that with a few lines of CSS: https://plethorathemes.com/kb/change-the-height-of-the-slider-on-home-page/?kb_product=hotel-xenia-wp
Thank you sir!
Hi. Updating PHP to version 8 throws a fatal error in mustache.php. Will you be updating the version of mustache.php any time soon? Thank you very much for such a great theme.
Unfortunately, we are not yet fully compliant with PHP 8. However, we plan to fix this within the next theme updates. Thank you very much!
Hi, thank you for your reply, do you perhaps know when your next theme update will be?
It is scheduled until the end of August, you will receive an email notice as soon as it is published on Themeforest.
Hi, can i combine both hotel & shop at the same installation as show in the demos?
Hello and thank you for using our theme.
This particular setup is a WordPress multisite. You can create one easily, just follow the instructions here: https://wordpress.org/support/article/create-a-network/
Then, you will need to create two sites and add and activate the theme (we recommend using the child theme) on both. Next, import the main demo on the first site and the shop demo on the other. Last but not least, you will need to update the links on both sites to tide the sites together.
However, a multisite is a bit harder to maintain. It requires more attention and sometimes it might confuse you the way the network use. Adding multi-language support might be a little be harder on a multisite.
One alternative solution is to add the main demo on the production site and add the shop demo on a local install. Then use the site of the local install to copy the configuration of the pages you need to the production site (we have a video available here: https://www.youtube.com/watch?v=oUfmB5yxq6M). This solution will require more actions but will result in an easier-to-maintain site. The styling of the products is already there, so you will only need to add WooCommerce, your products and you are ready to go. What matters is to import the pages, and, as mentioned before, you can simply copy them from a temporary installation.
Regarding the license, as long as you install the theme under the same domain, there is no problem at all. If you choose to create a network site, the license will be valid whether you choose to add the sites under a sub-directory on a sub-domain (although the latter will require you to access the hosting panel of your account as well).
Hm, i surely don’t want a multisite. I would like to have both functionalities in the same website. if i install the two demos in the same installation will it work ?
Hello and welcome back.
Importing both demos in the same installation will result in a site with double pages, menus, widgets, footers, etc., and pages that don’t match. We don’t recommend doing that. However, if you choose to do so, you will need to delete the elements you won’t use and rearrange others. Additionally, you will need to check every link on every page. If you can handle this situation, you can try importing both demos.
Hello, Can you guide me how to add contact detail and social detail like in your Hotel Xenia – City Hotel footer? I can’t find how to make it
Hello and thank you for purchasing our theme.
First, make sure you have a single-column layout on the footer. Go to Dashboard > Theme Options > Footer > Widgetized Areas and check the Footer Columns Layout on the 1st Row to review this setting. Also, check which Widget Area is assigned on the column (or select one). Then go to Dashboard > Appearance > Widgets and on the corresponding Widget Area (by default is the “1-1”) add ad configure the PL | About us widget. Note that, the particular widget uses the social icons of the site as configured globbaly. To add or remove social icons go to Dashboard > Theme Options > General > Social Icons.
Thank you for your help. Now I’m working on the single room post, for the amenities is there a way to move it’s location? I need it to show in the middle of the content
Hello and welcome back.
There is no out-of-the-box solution for that as the particular layout is not supported by the theme options. You might be able to achieve that with additional code or by customizing the theme, but we don’t have anything to offer right now.
Okay, thank you I will try it myself. I hope you can make the amenities works like the testimonial
Hello and welcome back.
The amenities are not supposed to work like the testimonials because they are created for a completely different purpose. However, we are keeping a note of your request and we may consider adding an option in a future update. Thank you for your commenting.
Hi, what is the date picker on the main page supposed to do? I tried picking dates in the demo on my safari browser and nothing happens after I picked both dates.
Hello and thank you for your interest in our theme.
After selecting the arrival/departure dates, click on “Request a Quote” and you will be redirected to the next page (reservations and booking). On that page, there is a form and it should be filled with the dates you selected. Next, you need to add the information to the rest of the fields and click on the submit button.
If for a reason this button does not work on your site, review the configuration of the page and make sure you have updated WordPress, the theme, and the plugins to the latest available version.
That’s what I also thought, however this doesn’t work when I do it on the main page. If I do it in some widget on the demo site, the date is pre-filled like you said from the previous step. Is this bug just in the demo, or just on my end for some reason? I do not own this theme yet so I can only judge the demo.
Hello again, please make sure you have updated the theme and the requested plugins to the latest abvailable version. If you continue facing issues with the particular function, contact us via our support desk and we’ll check it our as soon as possible. You may need to renew your license, though.
I can’t update the theme, I am saying about the demo for this theme. I don’t own the theme yet.
Hello and welcome back. We’ll review the issue and let you know if there is a compatibility issue.
Great, thank you as I want to buy it for my next project.
Hello and welcome back.
We tested our demo with the latest version of macOS / Safari and it worked as expected. If you need us to investigate this issue, please contact us via our support desk, providing us more information about the OS/Browser you were using while noticing the effect and we\ll check it out.
Hello, an update on the issue. The problem was resolved. It was caused by a poorly configured link on the booking request element. After we updated the link, the date picker now works as expected.
Hello, I cant find some information about minimum and maximum reservation time in your template Hotel Xenia. I would like to set minimum reservation days. Your link online documentation on themeforest.com don’t work.
Hello and thank you for using our theme. There is no limitation for reservation time. In fact, the booking request is open for any given combination. If you need a complete booking solution we recommend adding and activating a third-party solution to the site (like Pinpoint). Please, follow the link to download the documentation of Hotel Xenia https://plethorathemes.com/wp-content/uploads/2018/05/Hotel-Xenia-WP-Documentation.pdf
Hi, I have a presale question. I have gone through your demo site at https://demo.plethorathemes.com/hotel-xenia-admin/ For mobile menu, is there a way to display only first level items and the user can opt to expand to 2nd level if they want to?
Hello and thank you for your interest in our theme.
This is the default configuration of the mobile menu and we don’t have an alternative. There may be a workaround but we don’t have a solution available right now. You can request this feature though, by contacting with our support service.
Hi, Is it compatible with wpml? Can I make a multilingual site? Can I use the “Avirato” reservation system? instead of the one that has the theme.. Thanks.
Hello and thank you for your interest in our theme.
Yes, Hotel Xenia is fully compatible with WPML. You only need to add and activate the plugin along with the add ons and you are ready to start translating. We haven’t tested the Avirato reservation system with our theme but, as long as it is designed to work with WordPress it will work with Hotel Xenia as well. Note that, the theme has integrated a simple booking request system. If Avirato can work with either GET or POST function (which is very possible as they are common functions) you can use the booking request form to send data to Avirato.
Hi We are using the youtube video as background it works well in desktop but the video background is not showing in mobile.
Hello and thank you for purchasing our theme.
There is a technical limitation regarding the particular feature. It requires a lot of computational power that many devices can’t effectively provide. Combined with other screen elements would cause the page to load with latency (or even stuck). That’s why it is deactivated. We made several attempts to activate it but the results were poor so we decided to keep it deactivated, as portrayed in our online demo.
Hello,
Are you planning an update for the theme? Is it compatible with wp 5.7?
Thank you!
Hello and thank you for your interest in our theme. Yes. A new version is on the way and it will be fully compatible with the latest version of WordPress. Currently, we are performing some tests and the sooner we ensure everything works as expected, we will make it available.
3 questions please: 1. I want to have xenia resort and xenia gift shop in one site. Is it possible? Do i need to buy 2 themes? 2. I found a bug on xenia resort theme. When i press select arrival date, the screen scrolls up so much that the month cannot be read. Then you need to scroll down in order to see the month. Can this be fixed? (iphone xs). 3. Can i send the booking info to my plugin https://wpbookingcalendar.com/ which is installed on my site? Best regards
Hello and thank you for your interest in our theme.
1. You can import either the Xenia Resort or the Gift Shop demo. If you try to import both the result will not be optimal. However, you can use several methods to import both demos. One is to import the Gift shop locally and copy the configuration on your production site (it’s easy to copy the pages build with the Page Builder, then add and activate WooCommerce. The design will comply with the shop). Another is to use two installations under the same domain (on a subfolder) and then with a smart arrangement, link the two sites like it’s one. 2. To report a bug, please contact us via our support desk and we’ll check it out as soon as possible. 3. The theme has available two methods to send data (GET and POST). It will work with any solution that can accept any of the two. As we can see, it is a WordPress plugin, therefore we believe, one way or another, it will work with Hotel Xenia.
Hello, after updating wordpress to 5.6.1, the Plethora Sliders on the home page become like this, how to fix this ? bty, the theme and plugins are up to date https://ibb.co/rFhqnCJ
Hello and thank you for using our theme.
We need more information to provide you with a valid response. You may need to add and activate the Enable JQuery Migrate Helper plugin that allows for restoring the legacy version of the library. In some cases, this action has proved to resolve a similar problem. If the problem persists, please contact us via our support desk and we’ll check it out for you. https://plethorathemes.com/support/
Hello, of the slider that is displayed on the top page caption_title the (t1) I want to to two lines put the br tag, what can I do?
Hello, and thank you for purchasing our theme.
yes you can use the
tag to break the sentence on the caption of the slider. Just make sure it looks nice on all screen sizes.
Though I add a
tag on Caption title, the line breaks do not occur. ..
Try limiting the Caption Width. In particular, edit the slider and set Caption Width to 50% (by default is set to 80%). This will effectively break the sentence into more lines.
I’d like to start a new line with ‘
’tag after free words.
Doesn’t it work in Japanese, or so?
Hello and welcome back.
We need more information to provide you with a valid response. For better results, please contact us via our support desk and we’ll check it out as soon as possible. You only need to sign up and log in. https://plethorathemes.zendesk.com/
Thank you for your attention. I try to contact it.
Your admin demo is broken https://demo.plethorathemes.com/hotel-xenia-admin/
Hello, thank you for noticing. We are having a minor issue with the database. We are working on it and the admin demos will become available again later this day.
This is still broken, the email will not send for the activation link.
Hello, we are working on it, thanks again. It will be restored shortly.
The Footer-Bar is not available in the theme options. Version 2.0, newest Version.
Hello and thank you for using our theme.
We have reviewed the particular setting on our testing installation(s) and it works as expected. We can’t confirm this bug. We’d appreciate it if you provide us with further details and at least one URL address of a page where the phenomenon appears. For better results, and to avoid sharing the details of your site in a public forum, please, contact us via our support desk.
Hi – would i be able to integrate with Tokeet for my bookings and reservations? Thanks
Hello and thank you for your interest in our theme.
We haven’t tested our theme with that particular service. However, we can see it provides integration with WordPress. If it uses and of the standard methods for inputting data via URL (GET or POST) it will work. If you need us to test it, please contact us via our support desk and provide us with a testing module so we can review its functions.
Hello, how do you stop the Main Nav Burger Menu from showing on top right, so that it only shows in ‘mobile’ view?
Hello and thank you for purchasing our theme.
Login to Dashboard and go to Theme Options > Header > Mobile Nav Sidebar. Then, set all Label Display (above threshold), Label Display (below threshold) and Nav Icon Display (above threshold) to position OFF. Don’t forget to Save changes to let them apply. This, will effectively remove the Extra menu from the site.
ok great thanks for that
I’d like to make the copyright date in the footer auto-update to current by use of either a script tag or some php. Currently I can’t input that with The Templates Copyright area (as it’s a HTML field with no <script> allowed). how would I do it?
Hello and thank you for purchasing our theme.
We don’t have a solution ready for that. However, we’ve found an interesting workaround on WPBegginer’s blog which is relatively easy to apply. Please, take a few moments to review that post here: https://www.wpbeginner.com/wp-tutorials/how-to-add-a-dynamic-copyright-date-in-wordpress-footer/
