4622 comments found.
hi , i have successfully upload the theme to my website but when i try to submit a listing the option for working hours and FAQ is missing (i can not edit the fields). Please advice
Hello,
Please have a look at this doc. ( https://intro.wpjavo.com/theme/jd/addons/ )
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hallo, Is it safe to update Elementor to the 3.1.4 version?
Hello,
Our dev site is using the version. So far, we didn’t find issues.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, is it possible to translate or change name of the Sign-up or Login Module lables? Your Widget JV Signup does not allow that. It’s a downside for all website not done in english.
Thanks
Hello,
You can use Loco translation plugin to translate the strings.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, can I use this theme and hide/disable all maps and map functionality? THank you!
Hello,
It’s possible by some customization. However, we don’t provide the demo or sample pages. You might hire someone to work on it.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi. In the single listing page there is a pop-up “share button” (done with the Single Header Buttons Widget). At the moment you template allows to share via hyperlink, Facebook and Twitter. Is this pop-up customizable to add new social media? Or is it a fixed template?
In the first case, where can the module be found? I could not find it in the Page Builder. Thanks!
Hello,
That’s the fixed template which is not able to customize by elementor.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
Can admin sort location,category by slug?
Hello,
We are not sure which parts you are talking about. If you are talking about dashboard ( wp admin ), it’s possible to sort.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I pasted the purchase code when I install the theme – but it says it’s “The purchase code is invalid. please try again”
What should I do?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Are you using the newest version? That error comes in one of old versions due to cache issue. If you use the newest version, it should be fine.
If you still have the problem, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, can I order the listings with a custom order?
Thanks
Hello,
We don’t have the option to change ordering. However, there is an addon for it. ( https://lava-code.com/directory/product/lava-post-order/ ) You need to purchase it for the changing ordering.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Ok, thanks!
its it possible to have a second link/custom field in the DETAIL INFO section. for example to download a restaurant’s pdf menu?
Hello,
Unfortunately, there is no option to have a linkable field at this moment. If you need, you have to customize it. You can also talk to our developers via Customization link on this comment.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello friend, I bought the template and I sent a support ticket on your Sitema. They have already spent several weeks, please, can you answer me. Thanks for your help. Rene Vega Troncoso
Hello,
Our support team will assist yours or already assisted you. Please keep staying with our support team.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi there, I need to rebuild the my site, what plugin can I use to export and import all my business listings ? thanks
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Please have a look at this doc ( https://docs.wpjavo.com/theme/bulk-data-import-csv/?no_frame=1 )
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
What features are available to the business claiming the page such as user dashboard etc…
Hello,
We are not sure what you mean. Claim is for your listing owners to claim to manage the listings.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi. Your Advanced Filter button does not work in mobile view for https://jd-4.wpjavo.com/theme/maps-2/. I’m on windows 10, chrome Version 88.0.4324.182 (Official Build) (64-bit) thanks.
Hello,
Thank you for the report. It might be WP update. Our developer will have a look.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Before buy your theme I need to ask a question. When I look at your demos all map pages show me somewhere in the map. Is it possible make the map show my/user location?
Hello,
There is a button for getting the current location. Then it shows where you ( visitor ) is located and show the listing by the distance.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
How can I edit the taxonomies and custom field, I have to buy a puglins?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
If you don’t have the addons, please contact our support team to have a look.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Good evening, How can I modifie the window open when I click the cluster on the map ? In don’t want it shows Twiter and else. Best regards, JM
So…it is possible to custom the window (pop up when I click on the cluster on the map) or not ? Excuse me for my bad english. Best regards
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Unfortunately, there is no option to modify the popup. It’s from Google maps. You should contact our support team to see if it’s possible to hide some parts by simple code.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, can I embed the map on the homepage?
Hello,
As you see our demo, we don’t provide it. However, you can place set the map page as home page ( front-page ) and it works fine.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, Is it possible for users to show or sell their products within this system.
Hello,
We don’t officially support the option. But we have heard that a WC vendor plugin works. We are not sure about the details options from the plugin.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hallo, is it possible with your theme to split the listings in two groups in a way that only registered users can access the first group of listings and and no-registered users can access to the second group of listings? Thanks!
One more question. In case there is no option to allow only registered users to see the listings (or some of them), do you know any plugin which allows me to hide the pages (e.g. home, result and single listing pages) in restricted areas? Obviously a plugin which does not generate conflicts
Hello,
We don’t have the options. You need to customize it. You might need to contact our support team or customization team for the details.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, this is Awesome theme for my project, but this theme support mapbox api ?,
Hello,
Unfortunately, it supports only Google Maps.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
