310 comments found.
This is Pre-Sale Question. When purchase this theme, WP bakery plugin I need to purchase myself of include license when I purchase the plugin?
You can use WPBakery that is included in the HomeID theme (which we bought under the extended license of WPBakery) – if there is a new WPBakery update we will update the theme in the next HomeID version.
However, to be able to update and support directly from the WPBakery author you need to buy more Regular License.
thanks for your quick reply 
one more question. This theme compatible with elementor page builder?
Sorry, the HomeID is currently incompatible with Elementor Page Builder. We are planning to update HomeID with Elementor in the future.
thank you
You are welcome. Thanks
I looked at the topic, very good. I already wanted to buy, I look and there is no compatibility with payment via Woocommerce. This is already the standard for payment, since there are many countries and ways, will you really write all the ways? In general, I have postponed the purchase until the answer is whether there will be support for Woocommerce?
Unfortunately, my theme doesn’t support for WooCommerce, just support 3 methods: https://prnt.sc/zdbbjz Thanks
Hello, I recently purchased. Everything is ok apart from an issue with the maps feature that I simply can’t find a solution to. I get this error: LOCATION_NOT_FOUND: Could not execute search, try specifying a more exact location.
Can you please help?
Thanks for your purchased and replied quite too late because we having longest holiday(back to work normal on 17-Feb-2021).
Did you setting Google Map API key? And for faster, please go to my help desk at https://sp.g5plus.net create ticket there, sometimes, I need private information to check directly on your website which can’t send here. Thanks
Hi,
Congrats for this amazing template.
I would like hide ‘Nearby places’ from properties page but is the only menu I cant see to hide it.
Thanks so much!
Please drag and drop (3) to (4) here: https://prnt.sc/zdbrcb Let me know result Thanks
It works! Thanks
Hi together, is it possible to turn off the maps? Thank you
You can do follow: https://prnt.sc/zdax9j Thanks
hi, i bought the theme and installed but demo data install not working, what i can do ? i cant import the demo data, import process is working and show that data is importing but not worked. didnt imported
Hi, sorry very much for replied too late because we have holiday(back to work normal on 17-Feb-2021). Can you create ticket on my help desk at https://sp.g5plus.net then give me your account WordPress(admin role), FTP account(if can) there? i will check and Install Demo Data for you, that is fastest in this case. Thanks
Updated logo is not appearing…? I’ve purchased the theme and updated the logo, but change is not appearing on live site..! Please help.
Hi, sorry for any problem you had and replied quite too late because we have longest holiday(back to work normal on 17-Feb-2021). Please check your page using Header Preset or not, if yes, please click here: https://prnt.sc/zda16m then change logo there. Preset Options will override value from Theme Options on each page(if using). You can go to my help desk at https://sp.g5plus.net then create ticket there. Thanks
Hello, I’ve got a problem. I Uploaded the theme all works fine but my svg doesn’t appears. In my source code i’ve got a ”#Shadow-root closed”. can i get some support? Thank you
Please create tiket at: https://sp.g5plus.net/ and provide complete information about your website so that we can assist you correctly.
Thanks!
Hi, Can you please tell me if it is possible to change from:
1. Square feet to square meters 2. Dollars to Euros
Thank you.
Hi, thanks for your interest my theme. 1,2. You can create sandbox website here: http://sandbox.g5plus.net/homeid/ to view all my theme can do.
I already created, but could not find how to change to meters and Euros. Is it possible?
1. Để thay đổi Sqft to m2, trong Real Estate Options > General: change “Measurement units for Property Size, Garage Size” and “Measurement units for Land Area” to Square Meters (m2).
2. To change USD to Euro, trong Real Estate Options > Price: change “Currency Sign” from $ to €.
For more full support, please create a ticket at: https://sp.g5plus.net/
Thanks!
Hey, how about SEO? Is this theme optimized for SEO?
To be honest, i haven’t yet check or test with SEO. So can’t say anything. Thanks
Pre Sales
Can users chat with property agents in the website ?
Unfortunately, haven’t got this. Thanks
Do you have any plan to release live chat with agents in future updates ?
Currently we have no plans to update the live chat feature. We’ll let you know when we update a new feature. Thanks for your suggestion.
I really interest with this theme, but… Presale question: 1. Can we list the property also from SOLD listing? in each agent 2. Can we list the property of each agent in grid view?
Thanks in advance
Thanks for your questions. 1. My theme allow you can create dynamic Label(SOLD,...etc), then when you sold it, you can update this Label for property, done. 2. My theme can view Agent detail like that: https://homeid.g5plus.net/agent/elnora-meyer/ Any questions, let me know. And you can create sandbox here: http://sandbox.g5plus.net/homeid to test anything there. Thanks
does it include the 360 virtual tour feature or is it have a add on feature
You can view demo here: https://homeid.g5plus.net/property/home-in-metric-way/ It is include in my theme. If want to check, create sandbox here: http://sandbox.g5plus.net/homeid then check carefully before purchase. Thanks
i tried the test site does it mean I need to subscribe to matterport in order to have the virtual tour embeded code?
Yes of course. You need create virtual tour in matterport.com and using embed code in your property: https://prnt.sc/yzbiqc
Hello good, how do I install the Homepage 07, I can’t find where to install the Home Pages 1,2,3,4,5,6,7and 8
Hi, Please go to my help desk at https://sp.g5plus.net for further support. Did you use Install Demo Data feature? Thanks
Just install the Demo but don’t install the demo data, please help me install the Home 7
Please request on your tickets. Thanks
Please be more explicit in the answers because they have not solved anything so far.
Please patience because we have to process 1 by 1. And time answer is 1 business day: https://prnt.sc/ys3sxy Can you send url ticket here? may be response faster. Thanks
Sorry to insist but I have not been able to use the template with Demo 7, that when I open my website it will be seen at once with demo 7, because if you go to the page https://inmobiliarte.com.co/ this is the template of the general demo and that does not work for me, how do I so that when I type https://inmobiliarte.com.co/ I get the demo 7 at once Thank you
I replied all tickets today: https://prnt.sc/ytdurw
Hi,
Can you please email me, I have some customization questions.
My email I’d – clientdemocheck@gmail.com
You can write here, or email to g5plus (at) outlook (dot) com Thanks
Hi! Theme is it compatible with the WPML plugin? Thanks!
Thanks for your purchased my theme. To be honest, i haven’t yet test with WPML so can’t say anything. If need help, you can contact us via help desk at https://sp.g5plus.net , i will try to check but not promise can fix issue with WPML Thanks
Thanks! I think adding WPML plugin compatibility will greatly increase the sales of your great theme.
Thanks
Hello, Hope this theme to become trendseller because i love your design, Congratulations.
thanks
Supports RTL ?
Unfortunately, my theme doesn’t support RTL at this time. Thanks
Theme is perfect for what I need. Easy to use and quick support responses. Thanks
Thanks for your purchased. Hope you like it.
I have ihomefinder. How can I activate the search button on the homepage? I have this code [optima_express_quick_search style=”universal”] but I preferably would want it to look just like the homepage search
Love the theme by the way would had been nice if elementor was active
Hi, thanks for your purchased my theme Please create ticket on our help desk at https://sp.g5plus.net and take screenshot to show me exactly what you want there, i will show you how to. Thanks
