12000 comments found.
I use tradetracker as my affiliate. Is it possible to add/mask the affiliate link on the website URL? So only the website URL are visable and not the aff link?
Hi europez,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
when release medpro ? will have video call? will be a new theme or will be on the same theme as plugin? sorry for my english.
Hi basilisgr,
Thank you for your interest in ListingPro!
MedPro will be a premium plugin for ListingPro!
https://listingprowp.com/medpro-coming-soon/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, after searching, no ACF pro supported. 1. what is my option if I want the custom field. 2. I’d like to customize your banner, what is the recommended way to achieve that? I’d like to use the Elementor block instead. Is it doable? If not, what do you recommend? 3. It seems your logo on your demo site is set to one size, but wny my logo seems responsive?
Thanks
Hi, I found the sol for logo…just ignore 3.
Hi flash2012,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
There really should be an option to add a button on the home page under “Add a listing” that will actually direct the customer to signing up and adding a listing. After user testing with 5 participants, not a single one could figure out how to add a listing even with the add listing tiny button at the top right.
Hi jacobgus,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I have opened a ticket a few hours back. Please let me know if there is more information needed.
Hi Jacobgus,
Thank you for opening a support ticket. Support team will take care for the rest 
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello! Currently, is it possible to create new Listing? or only the ones that come by default?
Hi xiwor,
Thank you for your interest in ListingPro!
You will have to create listings or if you already have a csv file you can import the listings with it.
Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello! I have reviewed but it is not clear to me. The theme has by default the Listing: automotive, beauty, hotels, restaurant, and shopping: could you create other Listing? x example: Destinations, Tours, Rent a car, or others? defining in each one options to leave the prices disabled, configuring each listing according to the theme? For example, a Listing of Destinations does not need prices.
I mean if it is possible to create Listing Types from the administrator session within WP?
Hi xiwor,
Sorry for the delay in response,
ListingPro comes with some with few sample and categories (which can be removed or added new)
You can try our demo here:
Demo URL: demo.listingprowp.com User: demouser Pass: demouser This demo access is for testing purposes only. The demo will reset periodically without any notice.
Please let us know if you have further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is your theme compatible with the Ads Pro Plugin? https://codecanyon.net/item/ads-pro-plugin-multipurpose-wordpress-advertising-manager/10275010
Hi aangulo,
Thank you for your interest in ListingPro!
We are sorry we do not officially support Ads Pro Plugin.
Best Regards,
Natyra from Cridio
Customer Success Ninja
why your theme is super slow based on gtmatrix? https://gtmetrix.com/reports/classic.listingprowp.com/4nx8gO01/
Hi Hasanmahmudul,
Please kindly read this article regarding it.
Best Regards,
Natyra from Cridio
Customer Success Ninja
submit button directs to pricing plans but after a client chooses a plan is directed again back to plan selection…if i deactivate paid plans everything works smoothly.any suggestion?
Hi kbelimpassakis,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi. user interface question: what happens with a user ‘claims’ a listing? if they want to make changes to the page, does admin approve their requested changes? or, can the user freely change all the details in the listing? thank you.
Hi techie_,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
This isn’t a request for technical assistance. Lots of PRE SALE people would want to know the answer to this. And, why would I pay $50 to have this one question answered?
Also, this is the kind of question that should have a clear answer in the theme’s documentation, or a youtube video. So, if that is the case, please send the link here.
Sorry for the delay in response,
The Claim Now allows a user to establish ownership by verifying with the site-admin. Once successfully claimed, a business owner gets a Claimed badge by verifying and establishing their identity as a real business owner to get the most out of a directory.
See the videos for free claim and paid claim:
https://www.youtube.com/watch?v=5IpwamycVSM&ab_channel=ListingProWP
Let me know if you have any further questions,
Regards,
Natyra
Hey! Can I create an additional tab – services for the user. For example: User – Beauty salon, adding services tab and booking online?
Hi liana_94,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Liana,
Thanks for your patience, we are extremely sorry for the delay in our response.
From what I understand you want to have tabs on the listing details page and add a service tab with list of all the services.
See example https://prnt.sc/10ckioj
You may also check the demo here https://demo.listingprowp.com/listing/sauce-barrel/
(Above link is of a demo site which might reset anytime with in the next 24 hours)
We have a listing details style 2 which makes all the section into tabs
If you use the menu management feature users can list all the services.
Menus Management System is not just limited to restaurants. It’s an extremely powerful feature that is often overlooked. Other businesses can also use this feature to showcase their product or service offerings to customers.
WATCH THIS VIDEO: Menu Management System in Action
For LIVE demo of Menu Management System please go to the following link https://restaurantpro.listingprowp.com/listing/osteria-la-buca
You may also get demo access to try it out your self. Demo access info can be found on this page. https://listingprowp.com/support
Hope this helps!
Thanks!
Hello. I am really excited for the Medpro Extension. Any tentative timeline for the release yet ?
Hi nawab_2006,
We’re excited about it as well 
!
We do not have an ETA for it yet.
https://listingprowp.com/medpro-coming-soon/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
My site has the “Sign In” link (with icon) and the “Add Listing” button in the navigation bar. How can I add a “Sign Up” link (with icon) to be placed between “Sign In” and “Add Listing”?
I don’t see a way to do this via the standard Wordpress Menu settings.
Hi ronb1982,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
pre-sale quest
1) how can only registered users send a lead form(inbox) ? 2) can appoinment time change style? (for example 10am. i dont want 2 time (9:00am – 10:00am)
Hi basilisgr,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, Thanks for your patience, we are extremely sorry for the delay in our response.
We are sorry currently this is not possible. Thanks!
For customization please kindly fill out this form to get a free quote. click here
I have a scraped CSV list of businesses with; Business Name, Address, City, State, Zipcode, Phone Number, Website, etc etc.
Will I be able to import this data somehow into your directory theme?
Hi premiumleo,
Thank you for your interest in ListingPro!
See this article regarding Bulk Import.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Pre-sale feature request:
1. Listing owner (or any other signed-in customer) can reply to review? Will you add this to your roadmap for future release? This is a need to increate reaction for page!
Hi jusansg,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
FYI We have reaction feature, where people can react to any review. See this example https://restaurantpro.listingprowp.com/listing/osteria-la-buca/ .
Thanks,
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
Is your theme a Bootstrap 4-based theme, please?
Thank you.
Hi th102016,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry we only have WordPress version. Thanks!
Pre-Sale question: Do we need to buy any other plugins like advanced filtering, etc.? Thanks
Hi Lakers1983,
Thank you for your interest in ListingPro!
No you don’t have to pay any other plugin because we already have Advanced Search Filter.
See this article for more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
I’m looking to add a new clone of my “listing” post type named “food”. Basically this will be the same type of post type but only allow users to input image of the food and tag the “listing” which is my restaurant post type. Is this possible? Or would this require lots of custom coding.
Thank you.
Hi JimRead,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Can you search by Postcode – I have seen the online videos but it doesn’t make clear if that is possible. Basically it needs to allow proximity or distance searching for UK Postcodes.
Can you have more than just the WHAT and WHERE Search Options?
Does the Search Bar have to sit on the Home Page, could I move it to sit on the 2nd or 3 Page and have a home page which is completely unique?
And can I have separate search bars, so on page 2 we have a search area that only uses certain criteria/categories and on page 3 I have another search bar that uses different categories?
Say, Page 2 does searches for Clubs, and Page 3 does searches for Personal Trainers?
Hi flickimpbats,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi
Thanks for your patience, we are extremely sorry for the delay in our response.
1. Can you search by Postcode
Yes, Zipcode is supported with Google API.
For more details please refer to following https://docs.listingprowp.com/faq/does-listingpro-also-has-search-results-by-zip-code/2. Can you have more than just the WHAT and WHERE Search Options?
You can show or hide either WHAT or WHERE or BOTH together. But you cannot add more search fields.
For more info please refer: https://docs.listingprowp.com/knowledgebase/how-does-listingpro-search-works/
3. Does the Search Bar have to sit on the Home Page, could I move it to sit on the 2nd or 3 Page and have a home page which is completely unique?
Currently, you cannot have the home page search moved to internal pages. But might be able to use some CSS and hide it from the home page and use the HEADER search for inner pages that will show in the header menu/nav bar.
4. And can I have separate search bars, so on page 2 we have a search area that only uses certain criteria/categories and on page 3 I have another search bar that uses different categories?
Sorry, this is not possible.
Hope this clarifies.
Hi, I noticed from your response on the comment 17 months ago that a mobile app for this is being done. I want to know if you have the mobile app available now, and if not when? Thanks
Hi BigSams,
We don’t have any ETA for it.
We have an article regarding mobile app -> here.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi BigSams,
To be the first to learn about our new product releases, deals, updates, events, etc,
Best Regards,
Natyra from Cridio
Customer Success Ninja
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