Hi there,

Thank you for reaching us!

This is being added within the Revolution Slider for this page within the Global Layers.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! As we could not locate any request from your Envato username so if you do have any request created please provide us with your request ID. Also this article might help you here however as we can only guess from here this needs to be checked by our support team and if you haven’t created a request we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Already did – ticket number 101412

Hi there,

Thanks, once we check we do see that your request has been handled so if you need any further assistance please continue the conversation with our support team.

Thanks,

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! Please note that Slider Revolution does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Thank you!

How does the Theme work under WP 5.6.2- can I update WP?

Hi there,

It is compatible but please read this article here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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I solved it by reloading the dashboard…..!

Hi there,

Glad to hear this has been resolved.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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We found out from the files (manual download), but wanted to see wheter it’s possible using Envato Wordpress Plugin

Hi there,

You can use the Envato Wordpress plugin however you will still need to update the plugins manually, if you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Also, you can read more about child theme and how to use it.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

You don’t have to use WooCommerce if you don’t want to. We don’t have an integration for TypeKit Webfonts, but you can add any font you like. See this article. Regarding grid, you can set the layout to be full width or in grid in theme options: http://prntscr.com/zpf54n

Let us know if you have any additional questions.

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Although you do not have to use WooCommerce the CSS still loads on every page. This is obviously not great for performance.

Also the site seems to have some issues with performance regarding page loads etc. One of the more prevalent issues I have found is regarding Avoiding Chaining Critical Requests. This comes up a lot in your demo. Can you address this?

Hi there,

Please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advises to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed. Google also offers PageSpeed Insights for detailed performance testing, though some people from the programming community say that this tool is not as accurate when it comes to analyzing and assessing website performance.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! All our themes are compatible with WPML plugin and you can read more about it here.

However, unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.

Do let us know if you have any additional questions.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest! Yes, you can add your custom URL within our Widget.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! By regular license you can only use it on one domain. So one purchase is for one domain.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest and we are glad you like our theme.

You should know that once you import the demo content you will get access to all the pages and settings which you can customize to your needs.

We would kindly ask you to explain a bit more on which pages you refer to, you are more then welcome to provide a direct link so we can be sure.

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Thank you for the fast reply. In short what we wanted to do is to: a) build a website that is based on the main demo: https://borgholm.qodeinteractive.com/

BUT to also potentially use layouts like the horizontal showcase https://borgholm.qodeinteractive.com/horizontal-showcase/ or vertical showcase https://borgholm.qodeinteractive.com/vertical-showcase/ as key project landing page layouts within the site?

Hope that makes sense. Thanks again

Hi there,

You should know that once you import the demo content you will get all the pages, they are not different demos rather pages included.

So you can have your hompage using this page https://borgholm.qodeinteractive.com/ but also use different page templates for your other pages.

We hope we did understand you and let us know if you have any additional questions.

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Hi there,

We do see that your support is valid so please try it out once again to submit a request at our help center and our support team will be happy to help as the theme is fully translatable and our team can provide you with guidance.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.

If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

The serif font is Cormorant and we also do have a variety of google fonts to choose from within our theme options.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! The support helpcenter is working perfectly fine and you can check our article here which explains it how to submit a ticket.

As for the WPBakery, you should know that it is not included within the theme.

Native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well. However you will need to build your own content and purchase the plugin on your end as it is not included.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks

Support Select Portfolio part of Qode Interactive

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Hi there,

Thanks for taking an interest! You can read about our PSD files here.

Do let us know if you have any additional questions.

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Hi, i just bought it, how/where can i create a ticket?

Hi there, Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Right now the only option I’m seeing is to show the menu once the user gets to the page and then make it sticky once the user scrolls but I don’t want the menu to show unless the user scrolls. I don’t want the menu to show as soon as the user comes to the page, only when they scroll down. how can I di this?

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Select Portfolio part of Qode Interactive

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