137 comments found.
I cannot get my forgotten password back! Hubertus
Hi . I am very sorry that this has happened to you but how do we treat your problem ? Thanks
I don’t get a chance to create a new password. The system does not know me, although I was correctly registered with the author of the theme. It’s about the Aucapina theme.
What system ? Please try to be more clear . Thanks
Great now I understand that you are talking about a support forum . To log in to your account just click https://take.ms/wjXKN Thanks
Unfortunately not understood. I was ready to log in and forgot my password. Unfortunately, the “Forgot password” function does not work here and I can’t get on with the theme without help.
Please check this video https://screencast-o-matic.com/watch/crn3lwWfiJ Thanks
Pls check this: http://abenteuer-wohnmobil.de/nologin-pw.jpg
I have sent you a new password by email . Thanks
We bought this theme a while ago and now started to finally work on the site, how can we change the currency? just tried 20 minutes to find the option but it seems ike the usd currency is hardcoded into the theme.
Thank you in advance.
figured it out, just had to change the currency within woocommerce, applies on the theme automatically
Hello, I’m unable to send you a email via your website.
we are looking to pay for some small changes
Thanks,
Hi. Fixed , please try now. Thanks
Hi guys,
Love your theme 
I have a question about elementor pro – will one click demos will work without elementor pro and slider revolution? (its more than 100$ so if its possible Id like to avoid costs).
thanks!
Hi. You don’t need to buy any Pro version , you can use free version for edit theme . Thanks
thanks… got it! I will be able to edit site
But I am especially interested in one click demos – are they build with pro version/or not…. so if I wont have it, will demo work without any problems?
All is created with the free version and will work with free and pro version . This does not affect the operation of the template in any way .Thanks
thank you
have a nice day!
Hello,
we purchased this theme last year but had to wait multiple months for the client to deliver the media and exact briefing before we could start, now the support already expired.
Lets see if you can still answer the question, is there a option to use videos on the product/vanpage (best case as a video hero section above all other sections)?
Thank you in advance.
Kind Regards
Hi. All available features are shown on our demo and we spend a lot of time to add new features in future . If you need some features that are not provided in our theme right now you can hire our team to develop them . Thanks
Hi, I have a presale questions: 1. Is it possible to remove the field “Where” from the search modul and made it look nice with just 3 fields? 2. Is it possible to set a discount based by numbers of days rented? 3. Can add also time on booking, not just dates? Thank you!
Hi.
1. https://take.ms/SJFVh
2. https://youtu.be/TB9i1MKXbLU
3. Unfortunately
not Thanks
Hi, thx for rapid reply, one last question: Is it possible to make date fields wider and move “Type” field to be 1st and then date fields? Thx!
You can order any customizations from us on a paid basis . Thanks
ok, can you give a rough price for it?
Please use email info@templines.com Thanks
wrote, thx
1 more question,is it possible to use Car Rental System (Native WordPress Plugin) instead of your booking plugin?. I mean can add this plugin to same location as your booking system? I like your template, but times are crucial. Thx!
Hi. Unfortunately not. Thanks
hello there, How are you, I believe I will buy this theme soon. But I have noticed that both on the demonstration and the https://wpdemo.templines.org/aucapina/try-before/ , when I try to make a booking it only lets me do for 1 day ? So if I select from a date: to a date , it keeps changing to only one day booking? Can you tell me why and if you have a reason/ fix for this? I hope this makes sense.
Many Thanks
Andrea
Hi. Sorry but I don’t quite understand your problem , the order is available for any number of days . Try use direct link . Thanks
You may not have noticed this message Thanks
Hi there, yes I have noticed the message (please see here https://we.tl/t-skoIiCxMjO) but before it was one day now it’s three days, so try to book on your demo for example from the 23Feb to 28Feb how do you achieve this? I can undestand if the parameters are min 3 days, but if I try to book 5 days it won’t let me. So far I haven’t been able to figure out if I am being stupid or there is an issue with booking system ? Please try and let me know ? I will still buy the theme today, but I want to make sure that will be sorted ? Many Thanks in anticipation Andrea : )
Please check https://take.ms/bRC2E If you have any problems with this after the purchase, you can use our support forum so that we can study the problem in more detail on your side . Thanks
Hi, I have a problem with a theme of yours that I bought.
I can’t put a price on the product. Even if I write something in the price section, nothing changes in the original product and I do not see any “conditions” as I have seen in videos on the subject.
I await your quick response. Thank you.
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Hello, I am interested in the subject, I would like to know if I can set different prices to each date to rent motorhomes, for example that Saturdays and Sundays are more expensive. Thank you very much and greetings
Hi. Please check this video Thanks
Another Aucapina Theme Happy Buyer !!!
Hello there, I am really interested in your theme (the Motorhome renting). Can you please tell me, together with the bookings, will it be possible for a customer to pay a deposit online and then pay the rest on pick up ? Does the theme as it is, offer that? or what could I use to make it work ?
I will look forward to your reply Thanks Andrea
Hi. You need to use the Woocommerce plugin for deposits this should work correctly . This is more relevant to Woocommerce works, which we use to place an order . Thanks
I appreciate that for deposits, I can use a plugin for Woocommerce, but is your booking form integrated with Woocommerce? So when I choose a motorhome to rent, and I want to book a date, is it then integrated with Woocommerce product for the payment ? I hope this make sense.
Thanks Andrea
Please use this to check all features your self
Thanks
Hi there, we recently purchased this theme and have found an error, when people book out a vehicle on the site, in the backend under Catalogue where it saves “Reserved Dates” the dates that the vehicle has been booked are not showing.
Could you take a look please?
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Hi there, I cannot access or write a ticket because we purchased over 6 months ago, however it’s a fault in the theme and not our fault. Is there something you can do?
Unfortunately there is no problem on our side, please reinstall and use the latest version of the theme and theme plugins . Thanks
Hi there, we’ve tried that and it did not work. We’re trying to launch the customer website however without this functionality working as per your theme says it does we cannot.
Is there someone we can email?
Please extend your support period and our team will help you, unfortunately we can’t do anything if there is no obvious problem on our side . Thanks
Hey mate, I’ve got a suggestion on the theme, we need an area where the user can see an entire list of what is available and what isn’t. Currently there is no place to look to tell what is free and what isn’t without searching on the sites front end.
Hi. Thank you for your suggestion but I think that it doesn’t make sense because cars are always available in catalog and they have restrictions only on the dates when they are booked and there is a filter for this . Thanks
Hello,
I have Problems with Mixed Content.bought today. Support is not working: Copied and pasted the Code but: “Purchase code is not valid.”
Mixed Content: The page at ‘https://XXX/' was loaded over HTTPS, but requested an insecure font ‘http://XXX/wp-content/themes/aucapina/assets/font/theme-icons.woff2?4e9779ec2afd0e841638d28c26fa769a'. This request has been blocked; the content must be served over HTTPS. (index):1 Mixed Content: The page at ‘https://XXX/' was loaded over HTTPS, but requested an insecure font ‘http://XXX/wp-content/themes/aucapina/assets/font/theme-icons.woff?4e9779ec2afd0e841638d28c26fa769a'. This request has been blocked; the content must be served over HTTPS. (index):1 Mixed Content: The page at ‘https://XXX/' was loaded over HTTPS, but requested an insecure font ‘http://XXX/wp-content/themes/aucapina/assets/font/theme-icons.ttf?4e9779ec2afd0e841638d28c26fa769a'. This request has been blocked; the content must be served over HTTPS.
Hi.
“Purchase code is not valid.”
Please try now.
Thanks
looking to remove
the title “RV rental listings” from the breadcrumb but can not find the bit to remove it when you click book today as only have one Vehicle
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Another Aucapina Theme Happy Buyer !!!
Another Aucapina Theme Happy Buyer !!!
Hi there, we purchased this theme but the updates do not come through. How do we update the theme please?
Hi . Please check Documentation – THEME UPDATING . Thanks
I need to be able to give the customer an option to pay a deposit amount, rather than the full hire amount, if booked more than 6 weeks in advance. I have purchased a deposit plugin but it doesn’t work as it needs to be a product not a catalog items. Is there any way you know that it is possible to take a £200 deposit rather than the full amount?
Hi. This should work since we do not make changes in the woocommerce cart . Please contact the plugin authors for help . Thanks
I already did that but they said it can only work if it is a product, not a catalog item. Is there anyway of making the RV catalog item a product instead?
Please use support forum http://support.templines.com/ and our support team try help you . Thanks
Hi, I tried the demo of the theme, but I’m mostly wondering about the search filter and types options. I’m guessing the search is similar to the Autlines theme? How adjustable is it in terms of, can I add other fields or is it fixed as is? Thanks!
Hi
Thanks
Hi, That’s indeed what I did, but could not find the option to change the filter fields to search available vehicles
Unfortunately, this is not possible at the moment . Thanks
Ok, thanks for the speedy feedback!
