1271 comments found.
can you check ticket #7888 social icon issue
Hi there,
Thanks for your message.
I believe our support team is already on the ticket.
Cheers, TeamLiquid
Love your theme, guys. Quick question. Does Ave have a feature with videobackground (image as placeholder) plays on hover? Also similar, in case of mobile view, videobackground plays on screen that the user can currently see?
Hi there,
Glad you like Ave!
Unfortunately, video background on “hover” is not possible even though the video can be used as a background.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Looked everywhere, how can I edit the icons on the Social Sharing for single blog posts?
Hi there,
Thanks for your feedback.
Currently, it is not possible to change the pre-defined icons but we may add this feature in the next updates. Thanks for your understanding.
Cheers, TeamLiquid
Hey there! I asked it a long time ago, but it didn’t happened yet so thought to ask again: Can you please add Tiktok and Substack to the social networks list? They are both very popular social networks now.
Thanks a lot!
Hi there,
Thanks for your message.
TikTok is already added per your request but unfortunately, Substack icon is not available in FontAwesome Icon Set. However, we will make sure to add it If WP Bakery Page Builder/FontAwesome updates their collection. Thanks for your understanding!
Cheers, TeamLiquid
Hey! Yes I understand, no problem. But where can I see the Tiktok? it’s not in the social networks list (screenshot: https://prnt.sc/1016uoe).
Thanks again 
Hi there,
Sorry for the misunderstanding, it’s related to WPBakery – hopefully it will be there by the next update 
Cheers, TeamLiquid
Thanks 
Hello, how to show an author box underneath a blog post?
Ah. Had to fill my profile!
Hi there,
That’s right. The author info comes from your WordPress profile. Glad it’s resolved 
Cheers, TeamLiquid
Can theme be used on more than one site or just a single site?
Apparently just one based on comment above. 
Hi there,
Sorry about the weekend delay!
According to Envato License, only a single end-product (website) can be created with the regular license. You can find more information here: https://themeforest.net/licenses/standard
Please let us know if there is anything else we can help you with 
Cheers, TeamLiquid
Hi guys! Congratulations for the wonderful theme! I own one license and im planing to buy multiple licences (4 or 5) is there any discount when buying more than one or are you planing to do a special offer? Thanks a lot in advance and have a wonderful day. Cheers!
Hi there,
Thank you for your kind words!
Unfortunately, Envato doesn’t allow discounts/special offers for bulk purchases. However, we’d love to see you create beautiful websites with Ave.
Thanks for your understanding!
Cheers, TeamLiquid
when will there be another update? last year there was one almost every month, but there hasn’t been one since november.
Hi there,
A new update will be released soon. Thanks for your patience!
Cheers, TeamLiquid
No one of the included demos are downloadable or could be installed. It is just a mess. It is not difficult to include all the demos into the download files. But no – downloading the files are not working and we should open a ticket to your support. I want to setup pages fast and not registering me on a support ticket website to wait days until i can create and download ONE demo that i have paid for.
Hi there,
Sorry for this inconvenience.
Could you please try again? It should work fine now.
Cheers, TeamLiquid
I have a problem with your theme. Plugin contact form on client page show:
etc.
I have created a ticket in your system. Will you help me?
Nobody replied to this ticket, why?
Hi there,
Weekends might take longer than usual. Could you please let us know your ticket ID if it is still not replied?
Cheers, TeamLiquid
Hello, how are you?
I’m trying to capture leads in our Newsletter. I added a MailChimp API key to the theme, but no list appears to enter the data. What can it be?
See screenshots: https://snipboard.io/BK2ltL.jpg https://snipboard.io/xVoGKu.jpgThank you.
Hi there,
Thanks for your message!
Could you please make sure you’ve created an audience list in your Mailchimp account? Here is a useful article: https://mailchimp.com/help/create-audience/ Feel free to reach our support team if it doesn’t help. We’d be happy to assist you.
Cheers, TeamLiquid
Does your theme supports Elementor Page Builder?
Hi there,
Currently, it supports WP Bakery Page Builder.
Cheers, TeamLiquid
Commas in list items breaks the list at the comma. Please fix this for next release
Hi there,
Thanks for your message.
Could you please share a screenshot to have a better understanding?
Cheers, TeamLiquid
My support has expired but I think this is a theme bug… I want to translate my website using polylang but I cannot select Header or footer, instead, I get a “No items of this type were found”
Hi there,
Could you please reach our support team? We’ll help you.
Cheers, TeamLiquid
Hi! Love your theme!
One question: For Video backgrounds there is a preloader with circles which are floating around. I cant find this element in html or css….how can i change this grafic/animation? Thanks, Jan
Hi Jan,
Thanks for your message.
Could you please share a screenshot of the related graphic?
Cheers, TeamLiquid
Please tell me why template saving stopped working, in page editing https://prnt.sc/xzpn3t ???
Hi there,
Could you please submit a ticket? We’d be happy to check it closer.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
I try to set up the instagram feed from liquid theme – elemets but i get this error: Please, check you have set the access token in Theme Option Panel The Problem – cant find no Option to set up this token on (Using Version 2.8) inside Theme Options
Hi there,
Could you please submit a ticket? We’d be happy to help you.
Cheers, TeamLiquid
I removed the navigation container for the mobile site because I do not have a mobile menu but it is still displaying. I also made it so that the logo does not take the user back to the homepage but the site is not registering that. Can someone please assist me?
Hi there,
Thanks for your message.
Could you please submit a ticket with your login details?
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Hi, I have a menu item on my site like mysite.com/#foo. While we’re on the homepage everything is fine on desktop, but when this menu item clicked on mobile, the menu panel doesn’t collapse. The only way to collapse the menu is tapping the X button or an empty space. It’s not a good practice for our visitors and we’d like to fix this. How can we make it to collapse the mobile menu automatically on menu item click? Thanks in advance.
Hi there,
Thanks for your message.
Could you please submit a ticket with your login details?
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
hello.
Slider revolution doesn’t work with AVE theme at wp 5.6 and php 8.0
Hi there,
Could you please submit a ticket with more details?
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid