99 comments found.
When I view my site on mobile (https://wetrentals.ca) The date boxes are blank. How would I fix this?
Hello,
Thank you for getting in touch with us!
Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.
Thank you!
The themerex add ons plugin has conflict. Even the latest version. When i activate it i cannot edit with elementor. My slider revolution does not show. I have deactivated all and i know this is the one that causes a conflice
Hello,
Thank you for contacting us!
Please submit a support ticket at https://themerex.net/support/ Our Team will provide you with a quick fix. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
Pre sale question: Is it possible to enter different prices according to the days of rent? For example: 1-3 days $ 48 per day; 4-6 days $ 30 per day. Thank you
Hello,
Thank you for your interest in our theme!
Car Rental System plugin allows you to add discount plans with these periods. Please note that our theme is compatible with Car Rental System plugin, though it is not included in the package. It is for demonstration purposes only. In order to use the plugin you need to purchase it first.
For more information, please visit – https://codecanyon.net/item/car-rental-system-native-wordpress-plugin/11758680?irgwc=1&clickid=28gysX3zvxyLRCuwUx0Mo3ELUkBxEt1O5R-uU40&iradid=275988&irpid=1262870&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_1262870&utm_medium=affiliate&utm_source=impact_radius
Regards.
does it have automatic currency converter ? if not after i buy what pluging should i use that work with this theme
Hello,
Thank you for contacting us!
To have this feature implemented additional plugin is required. Our Customization studio will be happy to assist with your request. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
is it compatible with wordpress version 5.7?
Hello,
Thank you for contacting us!
We have updated WordPress to 5.7 and found no visible issues. Just ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://tantum.ancorathemes.com/doc/#installation_theme_update
In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Hello,
I’m looking into this theme for the Yacht rentals.
However, somethings are no clear based on the description and the comments that I have read through.
What additional plugins will I need to install or buy to be able to have a full site that can accept bookings and payment?
Hello,
Thank you for your interest in our theme!
Please note that the Car Rental System plugin is required for rental service. It is not included in the theme’s package. It is for demonstration purposes only.
In order to use this plugin you need to purchase it first at https://codecanyon.net/item/car-rental-system-native-wordpress-plugin/11758680?irgwc=1&clickid=28gysX3zvxyLRCuwUx0Mo3ELUkER5Qxu5R-uU40&iradid=275988&irpid=1262870&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_1262870&utm_medium=affiliate&utm_source=impact_radius
Regards.
Okay so just to confirm. The Car Rental System plugin us needed for the Yacht template to work so I can set up rentals, Correct?
Absolutely! The plugin is integrated into TanTum Yacht Rental Service skin. Please review – https://tinyurl.com/ycldhbes and check http://yacht.tantum.ancorathemes.com/
Regards.
Does your theme support rtl ?
Hello,
Thank you for your interest in our theme!
The theme has a left-to-right text direction by default. For RTL support, additional rtl stylesheet is required. If there is a need, our Customization studio can create it for you. To get a quote, please submit a ticket at https://themerex.net/support/ – choose “Get a free quote” category.
Regards.
Can the slider be disabled and just one banner image place there instead?
Also can the pre-loader be disabled?
here is my url https://redautorent.ee/ i haven’t change “looking for a car ?” section background color and button color. How can i edit ?
Hello,
Thank you for contacting us!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
Theme hasn’t been updated in more than three months. It doesn’t work with latest wordpress and plugs 
hi, we get console js errors and weird behaviors on the latest wordpress 5.5.3 and the latest Elementor PRO. When will you provide a bug-free update please?
the theme hasn’t been updated in more then two months, so this is the reason it isn’t compatible with Wordpress 5.5.3 ?
Hello,
Thank you for getting in touch with us!
To investigate your issue additional information is required. You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check it for you.
Regards.
Hi, pre-sale questions. 1. Can use Home-2 header style and add button to it like on Home-3 header style ? Like so: https://prnt.sc/xv7kp8. 2. Can you help me to remove and change buttons size on homepage search, would like to have class, dates and search button, like this: https://prnt.sc/xv7mil 3. Then visitor add dates to homepage search and on these dates service is already booked, the search result don´t show it? Thx!
Hello,
Thank you for your interest in our theme!
1. You can easily combine all the blocks and elements of the template pages.
2. To remove Pick-up and Return Location you need to uncheck the respective fields in the Car Rental System Serch settings in the admin panel – https://prnt.sc/xzhzwd Please note that the plugin is not included in the theme’s package. It is for demonstration purposes only. In order to use this plug-in you need to purchase it first at https://codecanyon.net/item/car-rental-system-native-wordpress-plugin/11758680?irgwc=1&clickid=28gysX3zvxyLRCuwUx0Mo3ELUkER5Qxu5R-uU40&iradid=275988&irpid=1262870&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_1262870&utm_medium=affiliate&utm_source=impact_radius
3. The car will not be blocked on the calendar if the vehicles of the same model are available in the garage.
Regards.
1. Great. 2. Excellent and with plugin also demo content with plugin settings? 3. If I only have 1 SUV, 1 Compact and 1 Station Wagon and SUV is booked on 5-10 February and visitor pick class: SUV and dates 5-10 February, then no results, am I correct? Thx!
2. Our theme includes a simple One-click demo data import tool. It allows getting a copy of our demo website. Just buy Car Rental System plugin. Once it is installed and activated, “Rental Pages”, “Vehicle Pages”, “Vehicle Locations” and “Vehicle Rental” menus will appear in your WP Dashboard.
In order to import demo car rental forms, navigate to Theme Panel (WP Dashboard) > Theme Dashboard > Demo Data and under “Full Import” tab select “Import Native Rental System” option – https://prnt.sc/y19g0g
3. You are right. There are no results, if the respective vehicle is booked. Please review the plugin documentation at https://nativerental.com/crs-docs/
Regards.
Excellent, 1 last pre-sale question, I asked it before and understand can only use search fields I need, but can you help me to change the design settings so I could show the fields on 1 row? Image like it would be perfect: https://prnt.sc/xv7mil
Sure. Just submit a support ticket at https://themerex.net/support/ right after the purchase. Our Support Team will help you to show the fields in 1 row. This change requires several additional CSS rules.
Regards.
Hello, i would appreciate it if you could help me. I have the theme and the car rental plugin, at the extras table the second row changes colour (see attached image) https://ibb.co/4d7b5XN how or where can i change that? (ps im using elementor) thank you for your time
Hello,
Thank you for contacting us!
We need to have a closer look at the issue. You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
ThemeRex Addons is causing a “Preview Could Not Be Loaded” Error in Elementor. Are you aware of this issue? Can you advice how to solve it?
Hello,
Thank you for contacting us!
The theme is compatible with WordPress 5.6. To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://tantum.ancorathemes.com/doc/#installation_theme_update (please see ‘Update Option 1. Update using the ThemeREX Updater plugin’ section)
We recommend making a full backup of your website before any updates.
Also, please navigate to Theme Panel >Themerex Addons > General settings > Load javascripts asynchronously> Uncheck > Save Options or go to Exclude javascripts from asynchronous loading > add “jquery.min.js” > Save Options. Here is the screenshot: https://prnt.sc/vzyl6o
In case you experience any difficulties in this matter, please use option “Presales Question” and provide the purсhase code in the message body. Our Tech Support team will assist you.
Regards.
Hi guys I got a question, can I book the same car at the same date without blocking it on the calendar?
Hello,
Thank you for your interest in our theme!
Sure! The Booking is powered by Car rental System plugin (e.g. http://tantum.ancorathemes.com/car/volkswagen-golf/) The car will not be blocked on the calendar if the vehicles of the same model are available in the garage.
Also, please note that the Default skin allows you to use Woocommerce easy booking for this purpose: http://tantum.ancorathemes.com/product/audi-a3/
Regards.
Hello, According to your demo http://yacht.tantum.ancorathemes.com Can I use the custom fields: Length in feet, Cabins, Asking Price, Code, Type in order to FILTER the Yacht categgory listing and show them at yacht page?
Thanks
Hello,
Let our Tech Support Team take a closer look at this feature/option to check if additional customization of the theme files is required.
please submit a ticket to category “Pre-sales Questions” at https://themerex.net/support/
Thank you.Thanks for your reply. Can I also use the theme for Selling (not renting) the yachts please?
No I do NOT want to sell it ONLINE. Just to list it FORSALE, without dates. Only pricing. Is that possible? Thanks again.
Hi i have a few questions. Does the theme supports multiple categories (i have bikes, bicycles, atvs and want to present every category on its own). Do you have any other way of presenting the listings, you only have a slider with 3 items. Can I have a list of all my available bikes at the same page?
Hello,
Thank you for your interest in our theme.
Sure, you may add multiple product categories.
Slider with 3 items is implemented using Car rental System plugin.
Our theme is compatible with this Car Rental System (Native Rental System) plug-in for car rental options and payments.
But is not included into the theme’s package. It is for demonstration purposes only. In order to use this plug-in you need to purchase it first.
Please view the links below for more information on plug-in’s functionality:
https://1.envato.market/c/1262870/275988/4415?subId1=ancora&u=codecanyon.net%2Fitem%2Fcar-rental-system-native-wordpress-plugin%2F11758680 https://nativerental.com/crs-docs/ Thanks. Thank you for understanding.Hi,I just purchase your theme, I have an issue which now the page loading icon default of the them is just loading, and it doesn’t bring up the related page. Can you please tell me why is happening this issue?
Thank you
Hello,
Please provide us with your website details in support ticket at https://themerex.net/support/ – our Support team will assist you.
Thank you.Theme is full of bugs !
In the latest wordpress, it gives numerous errors while working with Elementor Pro. -We had to fix all the errors afterwards by writing custom css, as the Elementor view is sometimes totally different to the live site view, even after cache clearing. -sometimes elements can’t be deleted anymore with Elementor - numerous small issues
It is sad to see this theme with so many bugs without updates, it is a hassle to get something done with it.
Please check the theme with the latest wordpress and elementor, and fix the issues.
thanks
Hello,
Sorry to hear that. But most likely issue was caused by latest Elementor update.
Please check this guide: https://themerex.net/wp/dont-update-elementor-3-0-for-now-when-and-how-to-update/ Thank you.Hi,
We downloaded the theme from Envato elements. I installed and unpacked all the parent theme files, but the child theme can’t be installed. It gives a false error: theme can’t be found by the parent theme
I know you are not oblliged to help us out here, but this seems a significant bug here, that was already mentioned here in the comments 3 months ago by lap3000. It seems that resolving this might benefit the code quality of your theme for both Envato and Themeforest customers.
I installed the theme on the subfolder of our domain, and I use the latest wordpress and all technical requirements mentionned in your online docs.
Thanks for helping us out !
Hi,
I managed to fix it myself.
The issue was that the “Theme nam” in the child theme style.css was with Capitcal “T”. So I change both the theme name of the main theme and the child theme from “Tantum” to “tantum”, and now it works.
ok, will the new theme update be released soon ? We noticed some minor bugs while working with Elementor pro and your theme, so I hope you will add all bugfixes in the new update ?
Hello,
Theme was updated recently.
Please submit a ticket at category “Pre-sales Questions” at https://themerex.net/support/ – our Support team look into the issue.
Thank you.
