759 comments found.
Is the theme compatible with wordpress version 5.8? Thank you
Hi,
thank you for contacting us.
We already added a new update to Themeforest and now we are just waiting to be aproved. You will be notified once it will be aproved.
Best regards
Hello good Evening
I Purchased this team just yesterday and I want my top bar to display over image on my slider but unfortunately. I go to the Header options and choose the option but still doesnt work.
Hello,
thank you for contacting us.
Please open a support ticket: https://anpsthemes.freshdesk.com/ and include site url and wp-admin login data and we will help you.
Best regards
these guys dont answer in support and are not giving me refund. im waiting since Day 1
Hi, did you open a support ticket? Could you please send us your ticket ID?
Some of the pages are missing, such as portfolio, index, about us, blog, etc. Is there any guidance on how to install/setup the full theme ?
Hello,
thank you for contacting us.
Did you install demo content in appearance -> theme options -> dummy content?
If you still need help you can open a support ticket: https://anpsthemes.freshdesk.com and we will help you.
Best regards
Does this theme come with the WP Bakery Pagebuilder or do I also have to buy Page Builder separately?
Hi. No you dont need to buy it It comes packes with it. Thank you and best regards
Hi. The sticky menu stopped working after updating the template. Unfortunately, my support ran out a while after that. Could you please help me?
Hello, you need to renew your support license for our support to help you. However, you should not have such problems with the theme update, please check that you have also updated the Anps theme plugin, and that all caching tools are turned off.
Hi,
I have a comment, maybe I miss the information but I can’t find the version number of the last theme version released. It would be very useful as it would help to check if we have to update the theme or not.
Thanks in advance to tell me if I miss it or if my suggestion is right.
Marianne
Hello, On the Constructo page (https://themeforest.net/item/constructo-wp-construction-business-theme/9835983), you can scroll below the theme description,you will find the Change log section, where you can see which version of the theme was last published
hello why you don’t respond to my ticket on https://anpsthemes.freshdesk.com/ ?
Hi,
we replied to all tickets. If you didn’t receive any reply please give us a ticket ID and we will find it and reply immediately.
Thank you and Best regards
Hello, you know, when I make the last update of the theme, it gives me the following problem, the submenu disappear and they also become translucent.
Hi,
thank you for contacting us.
Please open a support ticket https://anpsthemes.freshdesk.com/ and we will check it.
Thank you and best regards
Hello, you know, when I make the last update of the theme, it gives me the following problem, the submenu disappear and they also become translucent.
When I import the dummy content for the ‘Craftsman demo’ I get an error every time I try to update the Theme Style. The error is : cannot modify header information. A search on the internet tells me het problem lays in the order in wich the code for the header is called upon. Everything seemt to work, it is just very annoying. Is this a known issue? I don’t get the error it I use the vertical menu demo
Thank you for letting us know. We do have code in that part that needs some love. The issue isn’t critical but you can expect a fix in the near future.
Hi. Please do open a ticket at support.anpsthemes.com . Thank you and best regards
Thanks for the reply. I will build another site with your constructo template in the future and will buy more support then. Good to know the bug is known of, you make awesome templates!
Thank you very much for your support!
Hello, you know, when I make the last update of the theme, it gives me the following problem, the submenu disappear and they also become translucent.
Hello, with your new update, there is no more portfolio in version 4.2.0 ??? My portfolio is no longer interpreted and shows me visual composer code
Hi,
thank you for contacting us.
Did you update anps_theme_plugin? We didn’t remove portfolio just some code moved from theme to the plugin.
Best regards
I have not updated this plugin I will update it and test it when I have the time. thanks again
hi, did you fix the issue (Black screen after WordPress 5.6 update) ? or should i keep the prevues version of WordPress? thanks
Hi,
thank you for contacting us.
You can check next article: https://anpsthemes.freshdesk.com/a/solutions/articles/12000076602
For further support please open a support ticket.
Best regards
Hi, Why your child theme pack doesn’t have functions.php file?
Hi,
thank you for contacting us.
We created the minimal child theme. If you need more files you can create inside child theme and use it.
If you have any questions, just open a support ticket and we will help you.
Best regards
I updated my Constructo theme and all of a sudden it appears some of the styles are broken. What do you recommend I do?
Hi,
thank you for contacting us.
Maybe you need also to update anps_theme_plugin.
You can open a support ticket and give direct url to the issue.
Please note that you support expired and by Envato rules we are only allowed to support customers with active support.
Best regards
Hello, could I ask you if there’s any news about the availability of the theme update in the WordPress main dashboard? The last update still doesn’t seem to be available there. Thanks!
Hi,
thank you for contacting us.
Maybe you need to login with another user profile.
We are now working on constructo update and you will be notified once it will be on Envato.
If you have any questions, please open a support ticket.
Best regards
Hi is it possible to purchase images and if so how?
Hi, yes of course, open support ticket and we will help you. Best regards
Hey Guys, I’ve noticed the Portfolio and Teams features were removed in the most recent update. Can you guys comment on that as it’s broken my client’s website.
Hi, we didn’t remove anything, so please do open a ticket, so our staff better help you. Thank you for your understanding and best regards.
Thanks ANPS, I got this sorted out. You’re right, nothing was removed. Sorry for the confusion. 
Hi. I love this theme, however after updating to the latest wp and theme, when I navigate to another page, I just get a black screen. Help me please?
I”ve found the problem. Your theme can’t be served over SSL. If I put the site back to http it works. Do you have any plans to enable dependant files to be loaded over https?
Hi please do follow this article http://support.anpsthemes.com/a/solutions/articles/12000076602
If you need further assistance please do open a ticket at support.anpsthemes.com. Thank you and best regards
That fixed it, thank you very much for the quick help!
Thank you and best regards
