2457 comments found.
What is the latest version of Massive Dynamic?
Hi there, the latest version is 8.
Hi, do I need to manually update the theme? I think I am using the older version hence, some weird looking errors when I try to modify site settings. For example, the dragger for % is missing, dropdown not clickable and etc.
Hi there, for updating please read this article and follow the instruction but after that, if the issue still exists, please contact us by visiting https://help.pixflow.net/
Hi, noted with that. If all along, we are using the main theme, didn’t use child theme, can I still update the theme without losing my design tweaks and customisations?
If you’ve changed the PHP files, you need to back up the files and after updating, add the files again. but if you’ve just added the css codes and the Js codes to your website, you won’t lose them after updating. Also, we suggest back up the website before updating.
Pre sale question. Can the side menu be on the right side on RTL websites?
Hello , yes you can have right side header
There is a new update to WP Bakery, when can we expect this.
Hi there, Please read this article and follow the instruction for accessing the latest version of the WP Bakery plugin.
Hey when is the new update? Recently i installed this theme but i not can import themes. Is in new wordpress installation.
Hello , please contact us by visiting http://help.pixflow.net so we can help you for import issue , about the update we will release a bug fix related update this week
Hi
I havent had any updates for WP-bakery builder for a while. I have 6.3 installed but see that 6.5 is out
How do I update?
Regards Jens
Hello, your live demo doesnt work?
Hello they are working fine , they may face some speed issue as we are facing hosting issues but nothing else has any issue
How to link my cart page to cart icon in the header ? Unfortunately the cart icon works as “Search”...
Sorry but that feature is not available , please download https://we.tl/t-YhF0szePVv and move that file to wp-content/themes/massive-dynamic/templates after that shop cart icon will open cart section of notification center
Thank you for your help, but I have another problem. I want that when customers click on “view cart” it opens the page Carrello (Pagina Carrello)
The same for “checkout”—>he should be redirected to the page “Pagamento” (Pagina di riepilogo ordine)
Now there is no link, I try to insert it but I was not able to do it! Is it my fault?
Hello , actually that icon does not accept custom link , it will only open cart overlay as shown in our demos , you can use menu items to redirect users directly to cart or check out page
I have a problem with mobile header: the background is different from the desktop. I tried to change mobile header theme to dark or light mode in site setting >> header >> responsive but nothing happens !
Hello, please make sure this issue happens while all plugins are deactivated and then if the issue persists please contact us by visiting http://help.pixflow.net and share your website address and login credential in your ticket.
the problem was solved . Best Regards
Thanks for letting us know 
Hi, I had been using massive dynamic theme for 3 years now. Recently the vimeo player in portfolio page not showing up for all of my website. I wonder what had gone wrong or do I miss any CSS codes?
Hi there, Unfortunately, it seems there is a conflict between Vimeo videos and the owl carousel which can not get resolved soon so, for now, I’m afraid to ask you to use non full-width mode on portfolio pages or use only YouTube videos.
When creating a new page and clicking on “Edit With Massive Builder” there are: “Add Element” , “Pre-made Selection”, ” Import Template”. How can I disable : “Import Template” options. Just this option. Is that possible and How?.
Hello, unfortunately, this customization is not available.
Hello, when I want to edit text in the front end editor, the menu with the formatting options (font color, bold text, etc.) does not show up anymore. The theme & WordPress is up to date. I am only running the necessary plug ins.
Hello, please make sure this issue happens while all plugins are deactivated and then if the issue persists please contact us by visiting http://help.pixflow.net and share your website address and login credential in your ticket
hello every time I import a modern business demo as well as any other demo it leads to the closure of the site as well as my administrator wordpress space
Hello , sorry to hear about that , please contact us by visiting http://help.pixflow.net so we can check what’s going wrong
hello I bought the massive dynamic theme yesterday but each time I import a demo theme the site beug and the connection is broken in addition in the other tabs simultaneously the connection is broken. please help me
Hello , sorry to hear about that , please contact us by visiting http://help.pixflow.net so we can check what’s going wrong
Can you please tell the CSS for making the header transparent in Mobile view as the option to set opacity to 0 in responsive mode is not there. Would be much appreciated.
Hi there, We need to check your website here to provide the CSS codes for setting the transparent background. Please send the URL of the website here or you can contact us at http://help.pixflow.net/. Also, I’ll transfer that option which you want to our developer team to add it in our next updates.
Thank you for quick reply. But that is a long process. I tried looking the inspect from chrome but none worked. anyway you can post it here like the replies i see have css codes for others?
You’re very welcome. Massive Dynamic has a light header and a dark header in responsive mode. I want to check which header you’ve used to provide the right css codes.
i am using the dark header. Thank you again. very much appreciated
Please add following codes into the site setting >> general >> custom css @media (max-width: 1023px){ body:not(.compose-mode) header.header-dark>div.color-overlay{ background-color: #25252500 !important; } } Then clear the browser cache and check it.
Hello ,
woocommerce does not work. I specify that I do have the latest version of woocommerce.
Here is the message I have: Your theme (Massive Dynamic Child Theme) contains obsolete copies of some WooCommerce template files. These files may need to be updated to ensure their compatibility with the current version of WooCommerce. Suggestions to solve this problem :
Update your theme to the latest version. If no update is available, contact the author of the theme to ask about its compatibility with the current version of WooCommerce. If you copied a template file to modify it, you will have to copy the new version of the template and reapply your modifications.
Could you fix this bug? Thank you
Hello , thanks for contacting us , actually that message is just a warning for developers to know they should update their template files but if there is a problem with theme functionality in woocommerce section please contact us by visiting http://help.pixflow.net
Mbilder page builder This theme is very problem. The theme designer does not take action to solve the problems at all. It has not been updated for several months
Hi there, We checked your request from our help center and we didn’t see any issue on your website. If it has any issue,please let us know to help you ASAP.
There is an update to WP Bakery. Please let us know when the new update has been implemented. Also, is Massive Dynamic 8 compatible with Wordpress 5.6? My webpage seems to be out of place (animations are not working properly) after the update. Cheers.
Hello , we will release that plugin update this week for sure , about the wordpress compatibility there should not be any issue and if there is one please contact us by visiting http://help.pixflow.net
Hi,
Massive Dynamic – Version: 8 compatibility status with with WordPress 5.6?
Many thanks!
Hi there, yes, it’s compatible.
hi .there are problem in show post by category in arabic language . for example . i select “المربی” but not show post,s category . please see screen shot
screenshot 1 : https://ibb.co/tMW0Rnc screenshot 1 : https://ibb.co/GPvQcqW
Hello , as we’ve already answered you in our help center please be in touch with us there
