734 comments found.
Hi Presale Question
Can this theme support popup ads from Media Ads Like Propeller Ads..?
No, currently it doesn’t support that.
Have an support ticket, if you can look at it please.
please share your ticket number.
Ticket #3663
I’ve updated my ticket, Thanks.(Ticket #3663)
[Message Deleted]
By User.
What is the purpose of the trailer field in a TV Show?
To show treaser and trailer of that tv show
can you add dbmovie
Can you elaborate on what exactly you are looking for?
Thank You!
DBMovie | https://youtu.be/34-wGfJ0nD0
Should add this, easier to add movies and TV Shows
You can give it a try as it is an old plugin and is made specifically for a theme named DooPlay.
We are already planning to have a movie import plugin.
Idk where to find it, was hoping you guys knew or will add it.
DBMovies isn’t available to download based on what we searched and we are working on something like it to make imports easy.
Knew it wasn’t only me, & hopefully soon cause I put my project on hold.
is there a ETA like few months, this year?, next year?
It will be in start of april 2021
We damn, months away. What am I suppose to do now if I wanna mass add movies?
Still waiting on urgent ticket reply. I’m on a deadline and put that in subject. Please look at ticket #3620 submitted 2 days ago.
Hi, Thanks for reaching out.i’ll have it checked on priority as soon as team reaches office. Expect a response in under 3 hours from now.
Thank you!
Hi, is this theme support Pay Per View option but also online shop (such as Woo Commerce?
No, currently it is not available.
We have released the Pay-Per-View feature, allowing users to rent videos and pay for specific content to watch or explore with ease.
does it have paystack or flutterwave payment gateway?
No, it is not available.
does it support Pay Per Post Ability
No, currently it is not available.
Hello, is it compatible with the vimeo platform? Do you accept membership videos?
Hi,
You can embed videos from vimeo platform.
Thank You!
hi there i liked your template but i want a admanagement module also the video will come from 3rd party like youtube and vimeo and the ads will be played on desired spots which i can manage from dashboard is it possible
may be a overlay ad module
No, currently it is not possible.
Hey didnt get that email ? Is there a way to change the colours of the design at all within the theme? Also is there a reason why the registering to test it out isnt working on the demo site (is it just not connected up?) which membership plugin do you recommend that works best with the theme? you mentioned that paidmembership pro is compatible – is it possible you could test it at your end to see if the plugin does compatible / what errors i may face when doing it if you dont offer custom installs? Be very appreciative if you can help with knowing the best way to set this up . thanks again 
– as iv not heard back in a while from last comment i posted here: i will buy the theme and if its not compatible after a developer has checked apply for a refund instead (unless you can help with any issues i may face during install) Thanks p.s : when you say no audio support , would an audio player plugin be able to be added for audio in the posts or making a audio category for podcasts?)
Hi,
We did send the email to you. (https://prnt.sc/10ik5o6) Sorry, if it hasn’t reached you.
The theme colors can be changed from theme options.
We support PMS Plugin for subscription: https://wordpress.org/plugins/paid-member-subscriptions/
Again, the audio player plugin can work but your developer needs to go through some customization to fully support it.
Between Thanks for purchasing we would love to help you.
If you face any difficulties feel free to raise a support ticket at https://iqonic.desky.support/
Have a Great Day!
Just filled out a huge description of my questions only for the help centre you directed me to to keep saying page expired and not send. and lost it all now. Here it is again. Need a direct email please fro support as its not working.
my site is 5thkind.tv – currently have on dev server above with theme installed. I got the theme under the pre text that it could be merged with my current membership system paidmemberships pro – the original message before purchase was about this with the reply:
“
Yes, you can update your site. Our theme support embeds, direct video links as well as self-hosted content.
You can also use paidmembership pro if you want but you’ll have to check the design element of it if any.”
I asked again as far as help with how it can work as said could have alook and email me (i mentioned did not get the mail) and did not get an answer just that the plugin used is paid membership (the one comes with the theme yet you have no bulk upload feature with this plugin. so not very good for changing from another set up.)
Can you confirm that the plugin is compatible without to much re-building of the streamit theme?
When i tested a video post – it seems that you can only put 2 lines of description with it cutting off. I thought that was by choice of small description not limited. Can you tell me if that’s possible to change the length of descriptions ?
Some errors came on import – nothing major but looks like the facebook images on the homepage and a few images did not pull in. yet they are on other pages.
The demo site and mine have the same problem regarding the trailer popout does not seem to load on the banner on main page
Do you have a facebook like button with your theme as i have one pulling into mine on the posts (its a good feature but looks abit out of place at the bottom of the homepage) – unless its part of my old theme thats possible.
Are you connected to the “streamlabs” theme at all?
Please get back soon as possible as need to get this working – i will have to stop memberships on my live site ready to transferee back from dev as to not lose new members. SO i will be making a copy again of the full main site – but will have to stop live so need to know how long may take to get sorted .
Any help of suggestions of people that can help with the integration be much appreciated.
Thanks – Tony
Update – the support ticket sent after a fast copy paste and refresh of pages.
Hey Tony,
Thanks for your message. Our team is already analysing it and will revert it on support ticket.
Also we are by No means connected to “Streamlab” Infact they have copied the entire theme from our Streamit theme.
No problem i am awaiting your reply Nice job with the theme i have been waiting on a release like this for years ! really hope it can work with pmp – such a highly rated member plugin from alot of pros (and i have current members) It would be great if it can be implemented with this stunning theme!
Hello iqonicdesign, Is it possible for me to include a vertical thumbnail/ even add multiple different sizes of thumbnails in the video section? As such I mix horizontally and vertically plaxced thumbnails together?
You can add but It will break the design look and feel.
Pardon me if someone already asked this question: Does this template allow mp4 upload of videos or does it have to come through another platform like YouTube?
Hi,
It does allow to upload mp4 Videos.
Thank You!
Can I do audio files as well? so that subscribers can access audio files in the website and flutter app
No, there no audio file support
Hi. A presales question. Can I use a shortcode in embed video field? For example can I embed H5p content as it uses shortcodes for embedding. Thanks,
No, You cannot use shortcode in embed section,
how to embed a rtmp live stream feed? since I want to ppv it can’t just be a youtube link they can end up clicking on finding it on youtube and sharing it free.I plan to stream from OBS.
Currently, it is not possible.
Hi, when the next update should come out, I am waiting to make sure that it will serve me, I need the web and mobile version to have a subscription option that blocks premium content on both platforms, I also noticed that when we are going to sign the page it’s too big that the elements don’t fit on the screen in the web version, is it possible to put Chromecast in the app? Dying to make the purchase.
Hi,
Our next update will release soon with many fixes. Also, the subscription feature is available on both Web and Mobile app to restrict content.
That feature will be added in future.
Thank You!
Is it possible to edit single template of the CPT TV Show with Elementor?
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our agent will help you with that.
Thank You!
I’m trying to open a support ticket at https://iqonic.desky.support/ but the email from never arrives. Is there a problem?
Please submit your query with same email at hello@iqonic.design We will help you move forward.
Sorry for the inconvenience.
Made me open a ticket to say that it is not possible. It´s not compatible 100% with Elementor.
Our tech support team only tracks our support platform. Hence asked to open the ticket. But apologies for the inconvenience caused.
My system can stream live video to an IP address, i like this theme a lot, is there a section i could use to stream my channel using your theme?
You can use through embed feature and live stream from your IP Address.
To make sure you can check out the MasVideos plugin from WordPress org.
https://wordpress.org/plugins/masvideos/Thank You!
so i have everything set up the way how i like it to be but i notice that the theme don’t have a media player i need something kooler than the default video player that come with wordpress
Hi,
Theme doesn’t support media player out of the box but You can try various third players like JW Player, etc.
Thank You!
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