149 comments found.
Pre sale question: there is a way to have all the pages in dark mode?
Yes, You can set the all page in dark mode.
Let us know if you have any further questions!
Thank you
Hi there, nice theme! Great work. Is there also a sticky header option? Many thanks
Hi there,
Thank you for your interest.
- Yes, you can set sticky header via our theme options.
Thank you
I just bought this theme and it breaks my entire site. I keep getting a database error that I had to contact my web hosting support to remove the theme because I couldn’t access the WP admin. We tried changing the PHP version and got it to work but if I log into the WP admin panel to edit content Elementor builder seems to not be working. I’m afraid to make any other changes so I removed the theme for now. Not sure what else to do.
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Hi,
In Portfolio Section:
The sliding options are not working on the “Our Portfolio” section. Each time the user has to click on the round icon placed on the bottom of the section. I need sliding option. Can you please help on this?
Home Page Slider:
The sliders are also not moving automatically. http://rainbowit.net/html/trydo/08-digital-agency.html
Can you please help me on this?
I also raised the support ticket.
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
The issue has been fixed. Thank you.
Glad to hear that.
You are welcome 
Hello, my menu doesnt’ work. I customized the default menu with link towards pages. And these links don’t work. When I click it does nothing. I think the issue comes from class “nav-link smoth-animation”. could you please help me solve this issue ? Thanks
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Hi, where can i add the sidebar to the shop page?
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Hi great theme! Is it possible to get the images without the round corners? Should I adjust css?
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Hi, thanks for your great theme. But one question: I’m using Elementor Pro. Why I can’t build popups when your theme is installed? Seems that your entire frontend has a higher z-index that the popup. When I try to create popups I can’t see the fields to add widgets neither I see the popup templates in the frontend. In the console I get no error messages….
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Hi, thanks for your great theme. But one question: I’m using Elementor Pro. Why I can’t build popups when your theme is installed? Seems that your entire frontend has a higher z-index that the popup. When I try to create popups I can’t see the fields to add widgets neither I see the popup templates in the frontend. In the console I get no error messages….
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Hello, I have a pre-sale question: I need to publish some film posters in the home page (where actually your porfolio is in the Minimal Theme), so when on mobile devices I need the posters to just resize, not to crop like in your demo. Is that possible?
Hi there, Thank you for contacting us.
Yes, possible. But you need to edit some CSS. Our support team will help to do that.
Let us know if you have any questions.
Thank you
I have several question. First when demo content is imported its visible on posts and in the media archive but on the pages the content is blank. Further in case I import an SVG side logo the header is blank. Can you tell me how to edit the standard templates? Its not possible to update the delivered plugin Advanced Custom Fields PRO cause of missing license. I am not happy with this theme… Can you please help me? Otherwise I want my money back!
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
so if your saying woocommerce not supported, does it crash or something? dont understand why it wouldnt work together. How does the pricing tables work? they are well designed, but how do I get paid using your price tables? thanks
Hi there, Thank you for contacting us.
If you want you can do this by setting up WooCommerce right now. We think we will publish the WooCommerce version in our next update.
Thank you
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.netHi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Does this support RTL?
Or Mutli Lingual Plugins?
Hi there,
- It’s not RTL support now. We are working on it. We probably release the RTL version in our next updates.
Yes, We provide a .pot language file. You will find all the translatable content inside this file.
Let us know if you have any further questions!
Thank you
Very good work. I have a problem, there is an update for “Advanced Custom Fields PRO”. But it says “To activate the update capability, please enter your license key on the updates page.” but it does not work without a license key. where do i get this license?
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
I would kindly like to know how to modify the background image / video of the agency banner in my case. thanks
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
The hosting where you host your demo is horrible. The page takes forever to load. Your theme looks good, but I won’t buy because of this since I can’t view it proberly.
Hi Fedelta, Thank you for contacting us and for your info.
Maybe our hosting company is going on the update of the server so this may be the case.
If you like our demo you can definitely buy our theme, there is no issue with our theme speed.
Thank you
hello again, this is the error i am getting when I tried to edit a portfolio with Elementor…....Client Name Ana Barber Release Date
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
the demo import is returning this error …”Error: Not Found (404)” can you resolve this issue please
no worries, used the manual method
Hi there,
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
update for Advanced Custom Fields PRO plugin?
Hi there,
We will provide the latest version of the bundled plugin as soon as it’s been tested with our theme.
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team