234 comments found.
Pre – sale question : 1)Can this be used for single product page designs? I want to see more of the Page builder features. 2) How to get this “add products to get free shipping’ from goodwinstore https://ibb.co/q1ks33r
Hi. 1) We have such examples on the demo (single product pages) 2) Foxic theme does not have such option. It can be done as custom option.
Do we have a plugin for that free shipping bar?
Unfortunately, we do not have it.
Thats a very interesting feature and not many themes have them. Goodwinstore is from you right/? 2) I was referring to one page designs. What all page features available?
Goodwin theme has it, but it in build module into the Goodwin theme only. We did not make it in foxic theme. All pages made on demo are in the theme.
How much will it cost me to add that feature into foxic?
Hi. Send this question to bigstepscenter@gmail.com and our sales manager will inform you.
Let me check it out. Question ; Can I create one page design and add the “product detailed ” directly on the same page? eg : Page will have banner, information and end product with color options etc. add to cart
Hi. Product widget with variant options + add to cart is absent. We have only Product with add to cart + quick view on click. But your widget can be done as custom widget from your store.
Is it easy to set this up on my own?
Hi. It depends on your understanding of Shopify liquid templating / Html / CSS / Js. But I do not think that adding product options to the product widget is a simple thing.
I tried the demo …it seems slow loading…what if i uploaded 2000 products? will it going more slower?
Hi. Our store uses lazyloading technology and real speed of the store is fast. You can upload 2000+ and speed will fast.
it would be great if this have flash sale countdown element..
I wish to buy but I want to get similar layout like shein.com website.. Can you advice?
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
for the search icon, wishlist, my account and cart at the top right….can i i change it put on bottom of screen?
Such modification can be done by our team as custom work. Theme by default costs 59$, any other code customisations are out of the free theme support.
Hi there,
Would like to know if your theme has an option to show the full product page in mobile version, meaning, it will show the product details and product size and reviews and products “you migh like” just by scrolling without using any extendeble menu or link.
Basically, can I see the full product page information in mobile without clicking in any link or open a menu?
Thank you
Hi. Do you mean showing product page on the home page?
Hi. no, I want the product page on mobile to be able to show the product description and reviews just by scrolling, no open tab will be required.
I understood. We can make tabs to be opened on your theme after you purchase the theme.
Thank you for your information. What I was looking is something like this: https://paste.pics/d39179ebfe3f53754b6e0a19deb54927
Your theme is really interesting but is missing important features like “add to cart” button when you scroll down – https://paste.pics/0323fbd548d300ad98c8b120d869a6e3
Thank you
Hi. Our theme has option to show add to cart on scroll in the box. Tabs can be made opened as we had said before.
Is there video option on the homepage?
Hi! Yes, mp4 and youtube players are integrated.
And instagram feed?
Yes
And do your theme supports upsell/ cross-sell and product bundling feature?
Hey, does this theme supports upsell/cross-sell or product bundling features?
Hi. Such modules are absent in the theme.
Hi, menu button and footer buttons on mobile don’t work. I already leaved the ticket : #711528. But There is no answer, so I added a comment here.
Hi. We know about your ticket. Your ticket in process. We will notify you asap during a day.
Thanks 
How do i import the demo of home page 8 . i cant even register on your support system shows email requires activation while i checked all boxes got no mail and it wont let me login to create a ticket as well
Hi. Write please your email that you registered to my email bigstepscenter@gmail.com and I will approve manually it right now.
also your forgot password link aint working
We’ve just sent info to your email.
still not a revert on tickets its been more than 24 hours
Hi. The ticket was in live order of tickets. We see less than 24 hours, but anyway we have just asked you for some store information by the ticket. Send it and we will continue at once.
Have updated to 2.5 and the Collection page section is broken for me 
. Tried different browsers and no luck + fresh install of the theme . Do I need to do something to activate this section ?
Hi. 2.5 should not impact it, but could you please write a ticket and our developers will check your store asap. http://help.big-skins.com/
I’ve created an account and just waiting for the “confirm your email”, to create a ticket . I’ve not received an email yet .
Done. Just login.
That ticket has been created
i have setup the theme. where can i import the dummy data. I cannot find that. please advice. thanks
Hi. The theme does not provide dummy data. You need to upload products/categories yourself.
Hey! Quick question. Just wanted to know how to remove the footer part of the theme where it says ’’FOXshop ©2020 copyright’’. Tried to search on the code source but maybe my coding skills aren’t that great. Can somebody help me? Thanks
Hi. Could you please send us a ticket and we will help you.
Hello i want some support but when i try to register on your support portal it will not allow me to login. Error : Account confirmation required and not got any mail for verification.
Hi. We have just activated an account. Try to log in, please.
Thanks, I have created new ticket please check and help me to resolve the issue
Our developer has just sent you first step.
Hello can you please tell the support team to answer my query on ticket created : #173198
Answered.
Hi… does having a “regular” licence mean that I can’t charge customers to myshop?!
Hi. It is a very good question, but you can read it by a link https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License-
Do you know that most of stores you saying is using Foxic theme is not using it? I think you should check links you added in theme description.
Hi. Thank you! Updated.
Hi there,
Hope you are doing well.
This is Tim from the Growave app (https://apps.shopify.com/growave). I was wondering if you guys are open to collaborations and integration?
Let me know if you are interested, you can find me at timkhudssw@gmail.com
Thanks!
Hi question, Is it possible that each variant will appear in the category page on its own (without adding new product for each variant)? If I have blue and red, they will both appear in the catalog/collection page? but still remain as variants and not different products.
Hi. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
Theme Verification Problem
Ticket No – 144210
Hi. Answered.
When Are You Updating The Theme Because I want Lingerie Theme & Scooters Theme. One week is over
Hi. The official theme release has been already in the the approval process. In 2 days will be available for downloading.
Hi, This theme really caught our interest. Do you have any development area we could use if we purchased to see it’s functionality?
Hi. What development area do you mean?
Sorry yes – we didn’t explain this properly. We are new to shopify so please forgive us. Some shopify theme developers offer part of their shopify space to customers to develop their theme before fully entering the shopify world / subscription. Do you offer this?
Sure, you will have all theme files that can be customised on your end.
Hi, Thank you for your reply. I don’t think we are explaining correctly. This is what we mean. https://help.shopify.com/en/partners/dashboard/managing-stores/development-stores
Do you have an option for buyers of your theme to have development stores?
Yes, our theme can be used on developer stores. You need to create a developer store and just upload our theme.
Hi. I meant that some theme developers offer a client area to theme customers to develop their websites as detailed in the link I posted. Is this something bigsteps offers?
Hi. Unfortunately, no.
Good day. Do you have any plans for updating menu system? Because we have 9 categories and on this theme with any kind of layout it expands in two lines. Sure we can expand site width but this is not the solution for sticky menu when you scroll down. Is there any plans regarding that? And we noticed that on mobile version many text is moved to another line then fitting the same as others: https://gyazo.com/ad69f649d39823d4d08905562281419c
On product page structure can be definitely better, I agree to the terms is making another line without any reason at all: https://gyazo.com/4c087a1f7ff70d0cbe58773f18c84d50
Size Guide and others are doing same, I think there needs to be more structure of everything in here: https://gyazo.com/c10e2d6aeb65f5b9c67c9ed8a608bb2a
Hi. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
I Can’t Able To Preview Scooter Theme
When Are You Updating The Theme Because I want Lingerie Theme & Scooters Theme.
Hi. This week 2.5 v will be released
Thank You For Help
