3288 comments found.
hi, I have to edit the content of a page, after doing “edit with elementor” comes out the message “A critical error has occurred on your website.”. are there any compatibility issues between Elementor and Phlox Pro? if I uninstall the Phlox Pro theme and install the “Hello Elementor” theme it works for me. I don’t understand why it doesn’t work properly with Phlox Pro.
Regards
Can we use this license for 2 websites
Hi, I am afraid not, you need to buy different license per each website
Hello, I’m interested in your language institute demo. I don’t see any mention if any LMS . How does it work? I need the theme to be integrated with Tutor LMS.
Thanks,
Also, why is your demo takes a long time to load .
Hi there, I am afraid but Phlox is not campatible with Tutor LMS, In fact we have not tested it.
Hello,
I am using the Creative Business demo as start point, and I see that the mobile menu text is off center. Same as your demo page. If you click menu you will notice the menu entries are skewed to the right.
Would CSS be best to fix this? Please advise.
Hi there, please submit a ticket and expllain the issue, for sure we will help http://help.averta.net/
Hello, i posted a ticket last friday..
Hi, please follow there, it has reply now
Hi, If i want to access the pro feature of elementor, is i want to purchase the license
Hi, If you mean access to Elementor Pro, no it is not included, we do develop our own Elementor features which you can use them on Phlox
hi , your product is worthless it does not work !!! the download does not include the style ccs. cant install at all , tried many times and finally a cheap version that cant be edited is on my site . the templates and themes are not available in my library neither . i want my money back !
Hi, I guess you are dowing something wrong, May I ask you to have a look at below docs, and if still got issue contact us on our help center? Phlox getting started https://docs.phlox.pro/article/217-quick-start
Phlox Demo importer: https://docs.phlox.pro/article/204-importing-phlox-pro-demos
Help Center: http://help.averta.net/
This theme has each time issues with elementor pro update.
hello, why this theme doesn’t have a integration with typekit??? this should be something like a basis! google fonts & Tyopekit!!
This includes Elementor Pro version?
No, there is no theme which have Elementor Pro included, it is forbidden by Elementor team
Hi, pre-sales question the layouts of the demos are available as elementor layouts?
Keep the good work! Thanks
Hi, All our demos are using Elementor, you can simply import them then start editing them on Elementor
Hi i want to buy a new license for my other website I have to buy all theme again?
Hi, Phlox is one theme and have over 150 demos, Yes you need to buy seprate license per each website
Regards
Hello i just bought your theme, and i am having issues with a redirect problem. Have you had any other notifications on any other similar issue? Thanks
HI! Is Phlox Store translate es_ES available?
And for any other question, please contact us at our help center.
Hi Averta. I have several troubles with your theme, and it is a nightmare. Some of the text boxes are disappear, instead of them I have a empty box with no information. As is the same page as other but in different language I decided to replicate the first one and then translate it all again. But when I save the original page as a template and paste in the new page in order to translate it, there is just a blue box with some info, nothing to see with my page. Is the second year I have this troubles, but I can’t loose so many hours fixing it, I’m overrun at this very moment…
Hi there. Great theme and I am about to buy the second one! I have a problem with the single portfolio item. Phlox forces the upper part to be set by the “Portfolio Options” and only underneath it, I can use Elementor. I am looking to have all the page editable by Elementor, just like any other page on the site. How do I do this? Thanks
Hi, we are glad you like Phlox, I am sorry I could not understand what you need, so I reply in general and for more details please submit a ticket since you already have Phlox, so we can help you better.
Of course you can do that. You can simply change the Portfolio page layout to full-width or Elementor Canvas depending on whether you want the header and Footer or not.
How can we fix or change this broken tab layout for mobile ?
Hi. Unfortunately that is not possible. The best layout for the mobile size is one-column and it is actually the Woocommerce default layout too.
Hi there, I urgently need help to make the products view for mobile 2 columns.
Could you please post it here without needing to submit a support ticket please
I am using this theme and the page speed is very bad. How do I fix this?
your http://library.phlox.pro/info-api/ is down getting curl error timeout connection
Hi.
We can confirm that the Library and generally our servers are working properly. If you have a CURL connection issue, you need to check with your hosting provider or contact our support agents for more information. This link also helps you to check whether our Server IP is on your white list https://docs.phlox.pro/article/206-error-activating-license
http://help.averta.net/i translated some words in portfolio with loco plugin. putted file inside plugin then inside languages/plugin no luck. words remain in english
Hi. As far as we know, this should be working fine. We don`t have any translation issue with Loco Translate or WPML which are two of the most popular plugins.
Anyway, if you need further assistance, please contact us at our help center. I can see that you had contacted us previously. http://help.averta.net/
