124 comments found.
Hi, I am very intersted in purchasing this theme. Can you tell me if the Footer colour is editable (as in the black space with different edging options). Also are the elements such as seperators customeizable in terms of colour?
Hello,
The background color is fixed to black due to the brush stroke element. However, this is something our support agent can help you with (with other edge options). Same applies to the separator colors.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hi, I am interested in purchasing. Does the theme include a optional static homepage template? Is it possible (on mobile) to limit the number of articles? I dont like the long scrolling on the demos.
Hello,
Yes, you may create a static front page instead and limit the number of posts.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hey there! How can I remove the “BROWSING CATEGORY” text from the Category Pages?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi, my images showing and off-canvas bar isn’t working on mobile after the recent Wordpress update. I tried numerous times to submit a ticket via your website, but can’t seem to either. Appreciate if someone might be able to assist me. Thank you.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi! Interested in purchasing your theme. Is it compatible with Slider Revolution?
Hello,
Yes, you may add Slider Revolution to numerous locations in the theme.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hi, I’m really interested in purchasing this theme but I just have two questions. I need to have static home page. Will your home page layouts work on a static page or would I need to customise it from scratch? Is there a child theme with Overview? Thanks!
Hi, does the theme optimized for seo, performance and html5 ? Also What are must-have hosting/server requirements and feature to run the theme on a shared hosting ?
Hello,
Yes, the theme is SEO and performance optimized.
Please refer to this document regarding the hosting requirements:
https://codesupply.co/documentation/authentic/getting-started/site-hosting/Let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Shadow Light Fonts do not show on site, but show well when I am customizing.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
I purchased 2 licenses for this theme and NEVER made good on my support license which is now expired.
I already submitted a ticket for this, but just an FYI that your instructions on https://codesupply.co/documentation/overflow/getting-started/demo-content/ are wrong… there’s no demo uploader available after installing your theme, even with the plug-in installed and enabled (as well as all other recommended plug-ins). Is your uploader compatible with WordPress 5.6.1 running Overflow Child theme?
Never mind, I see I have to put in a code. That was missing from instructions. I’m putting this here so others can find that. Make sure you enter your purchase code. Then it shows up.
Update #2 – I got an internal server error type 500
Update #3 – I had to clear cache and it now appears to be working.
Please put some of this into your documentation.
Hello,
I’m glad the issue has been resolved and you managed to import the demo content.
Should you have any issues feel free to reach out to our support by opening a ticket at https://codesupply.co/support
Thanks a lot for your purchase!
Hello, I found one thinks to fix on Overflow to better SEO.
“No H1 tag was found. For the best SEO results there should be exactly one H1 tag on each page.”
Can you tell me how can I fix it?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
how can I change the heading of the navigation of the comments. If there are few comments it is from H5, but when I have many comments the header is from H2 and it affects SEO. Example: <nav class=”navigation comment-navigation” role=”navigation” aria-label=”Comentarios”> h2 class=”screen-reader-text”>Navegación de comentarios
h2 class=”screen-reader-text”>Navegación de comentarios
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
This is a great theme. I purchased 2 licenses for two different sites. On one site the Jost font shows perfectly well, on the other site, it doesn’t display well. My support license has expired. Please help.
Please see the two sites: https://wakonte.africa and https://wakonte.cc
Hi,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Do you include a child theme in the set up? I have used child themes for years, and need it for some styling customizations. This is important to me. Thank you.
Hi,
Yes, a child theme is included with every purchase.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hello, is possible to have proper review category? Do you have review option?with starts or % lines thanks
Hello,
We have developed our own Absolute Reviews plugin that you may use with Overflow:
https://wordpress.org/plugins/absolute-reviews/Please refer to the Authentic theme demo, this will look similar with Overflow too.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hi, I have problem with Instagram avatar on my right sidebar. Can You help me with this? http://www.zyjmocno.com/
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hello, where I can change excerpt settings?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hello, I see problem withe facebook social icon. Does not appear. :/ Other icons work normaly.
Hello,
Please clear all the server cache and check your site in private mode.
Should you have any further issues feel free to open a ticket with a valid support license and our support agent will help you promptly: http://codesupply.co/support
Thanks a lot for your purchase!
When will a new update come out? I have several errors on my website, especially with the gravityforms plugin. Forms are not displayed.
Hello,
The theme is regularly updated. Please refer to the theme changelog and our documentation on how you may update it to the latest version:
https://codesupply.co/documentation/once/getting-started/how-to-update/Thanks a lot for your purchase!
We all know that topics are updated periodically. my question is when will they update the theme for woordpress 5.5.1 specifically, because with the latest version it causes conflicts that could be avoided
The theme has already been updated and is fully compatible with the latest WordPress version.
Should you have any specific issues feel free to reach out to our support.
Thanks!
Pre-Purchase Question; Just came across this theme and I really like it. I may see if I can use it for a local regional news site I’m working on.
1)Would I be able to add or incorporate a weather plugin into this theme? Maybe in the header area or either above or below.
2) If I wanted to add a background video or create a background video landing page like you have for your Demo overview page. Is this something that would be easy to do.
Very nice theme you have!
Hello,
1) Yes, you may use any third-party plugin with Overflow. You may place any content above/below content with our Additional Content feature.
2) Unfortunately, the landing page is not included in the purchase and is for promo purpose only. However, we can recommend a plugin that allows inserting video backgrounds after your purchase.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Thanks for your response. I am going to purchase either Overflow or your Authentic theme.I like both of them very much.
Sounds great. Thanks!
Hello, Regarding the last 1.4.5 update: the file I load from themeforest is still version: 1.4.2. It seems that the latest version is not available in the “Installable WordPress file only” section. Do you confirm that version 1.4.5 is not yet available? Thank you for the clarification.
Hello,
We’ve just pushed an update to all our themes for compatibility with WordPress 5.5.
Please update your theme to the latest version according to our documentation.
Thanks a lot for your purchase!
Great !
