6458 comments found.
The advert system inserts
ADVERTISEMENT
inside Facebook Instant Articles feeds since the update.
Do you have a fix for this?
An example can be seen here: https://nursingnotes.co.uk/feed/ia/
Hi NNUK,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi
how can i hide title and bread crumbs from home page see the image for reffer http://prntscr.com/10pj30y
regards
Hi chat4smile,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi taiwannew,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi,
Firstly i want to say ty for new update. Today i updated my blog to new version.
But search page is showing critical error.
https://prnt.sc/10pa9knTy. I fixed
Hi ciplakyazar,
Did you’ve been fixed the problem? just want to make sure. Previously when i check your website already works fine.
Thank you
Hi, I use thema Jnews in a Wordpress 5.6 and I intend to use it in the new Wordpress 5.7. I think it’s cool that you inform in the field Version of Themforest software that supports these versions.
Congratulations on the great job.
How about creating a button for those who want to donate a cup of coffee to you can do it directly? You deserve.
The best plugin and themes for Wordpress are for sure the ones developed by you.
Hi cyberbrown,
Thanks for your kind words. Yes, JNews already support WP 5.7
About donation, currently we don’t have something like this, if you want to help us you can simply buy our product instead, it will help us as much 
Anyway, thanks for your support, we really appreciate it.
Regards
Hey
I bought this theme yesterday and i found some RTL bugs.
https://i.imgur.com/IMbqRPK.png
Hi DaNTaF,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
please help me: #84092
Hi DaNTaF,
Our support team has been answer your support ticket. Please check it out.
Thank you
Thanks I have replied again
Please be patient for a while. Our support team will response your support ticket asap.
Thank you
Great update! Thank you!
Thank you vanski91
I noticed, that at the moment i only have v8 update. I deleted cache and try to update theme via Envato Plugin. But no action, still only v.8. Any ideas?
Hi vanski91,
I’m not sure what’s the problem. We already release the version 8.0.1
Please try again.
Thank you
Please help me in forum topic #84032 Thank you!
Hi hieutnmnoo,
Please be patient for a while, our support team will help you asap.
Thank you
JKREATIV migration?
I have several clients using JKREATIV, who’s sites are having issues.
Will we ever see a JKREATIV migration?
Would love to have them update to JNEWS.
Hi pixelhustler,
Currently we don’t have migration tools for Jkreativ.
Let me know if you have further questions.
Thank you
Great update!
Thank you
in version 8, how do I create a Horizontal scroll menu for mobile view
Hi lampungpost,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I can’t post on the link because my support license has expired,
can you help from here
Hi,
If your support has been expired, please try to extend or renew your support license. For more info you can check this article https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
For the horizontal scroll menu, you can go to Customizer > JNews Header Option > Header Mobile Option > Enable Below Header Menu
Thank you
Hello I have a question . I have installed a Built In Plugins called Slider revolution but it prompts Activate Slider Revolution for Premium Benefits (e.g. Live Updates). What can i do. Thank you
Hi Arinnat08Kit,
In this case, you don’t need to activate the plugin license. It’s a premium plugin that we include in JNews with an extended license. About the plugin update, we will include the plugin within the theme update.
Thank you
Hello, I still have 2 weeks of support but your support forum tells me I can’t post any new thread because my support has expired! But thread is actually created, what is going on?
Hi antiraciste,
Can you please try to visit this page https://support.jegtheme.com/account/ then click the “Refresh Purchased License” button.
Also, it seems this is your account right (https://support.jegtheme.com/forums/users/antiraciste/topics/) ? because i notice you just open a new support ticket an hour ago.
Let me know if you still getting problems there.
Thank you
Thread was created despite the error message, I will let you know if it happens again, thank you
Sure, please be patient for a while. Our support team will help you asap.
Thank you
Regarding your paywall, any chance this can be used to view the site without ads, therefore integrate with eithett your own advertising system (with TCF 2.0) or work with something like Advanced Ads?
Hi ReachcoveDigital,
Did you mean to disable the ads for paid users?
Thank you
Yes disable ad spots for paid users.
Hi ReachcoveDigital,
Unfortunately, we don’t have this feature for now. We will check this further, but if you need this feature urgently you may need to do customization.
Thank you
Hello. JNews does not work in JNews v8 – Auto Load Next Post and Slider 4 and 8. Sidebar does not float
Hi alex4526,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Congrats on the new version launch, I took a look at the demos and they are awesome. I do have a feature request: I noticed that if I’m playing a podcast/audio in the sticky player, it will play while I’m on the page. However, if I click to visit any other page on the site, the player is not persistent so it refreshes with the page loading and I lose where I was playing in the audio.
I’ve seen some other podcast themes (eg. WpCast) which have a persistent player that continues to play the audio as you browse the website, which is useful if you have blogs and other content for your visitor to read while listening. I’m not sure the technology of how they did it, but it would be amazing to have this ability in the sticky player
Hi Chad-F,
Thanks for your kind words.
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
the theme is no longer in envato elements that is very disappointing as i use it myself and my customers. i am a web designer and i promised my client that there would be updates for the theme. i needed so much working hours for the adjustments and now suddenly no more updates? I can understand if you no longer want to offer your theme in envato elements, but that shouldn’t apply to old users who already have a license. think about the security of our website when we don’t have any more updates.
Hi hbiboana,
Unfortunately JNews is no longer available on Envato Elements. But you don’t need to worry, you can still get update by purchasing JNews through Themeforest.
By purchasing JNews, you will get lifetime update, official support service and theme license.
Also, we have good news, currently JNews is on discount price for limited time, please check it out before ended.
Let me know if you have further questions.
Thank you
If I’m using Elementor and I want to import a demo, do I deselect the VISUAL COMPOSER CONTENT toggle and just leave INSTALL PLUGINS and STYLE AND CONTENT on?
Hi dillonwalsh,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, How to update WPBakery? Thanks.
Hi stylevid,
Currently, we provide WPBakery v6.5.0 on JNews. We will provide the latest version of WPBakery on the next theme update soon.
Thank you
Hello friends, good morning !!
After the last updates, there is no space for Subtitle, just below the title!
Can you help me?
Thanks!
Hi jpinheiro,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
