1006 comments found.
hi, how can I edit the create event/ login page? that page is accessible via create event button. thank you
Hi,
Please make a ticket here https://ovatheme.ticksy.com/, so we can assign supporters to you.
Thanks!
Hi, After last update the images disappeared from home page and event pages! Please see the screenshot: https://bileti.co.uk/images/Screenshot_2005.jpg How to fix that? .
Problem Solved! Somehow all images were moved to a different “wp-content/uploads” folder!
Hi,
We just updated feature: Schedule in Recurreing Event.
Now the admin/vendor can add unlimited schedule in recurring Event.
You can check demo here: https://ovatheme.com/meup/event/the-international-food-drink/
Thanks!
Hi Ovatheme,
the set-password email sent to users after signup has stopped delivering unexpectedly. I have modified the wp_new_user_notification_email filter and added in child team function.php but it doesnt work.
Normal newsletters deliver so its not an issue with my mail server. Am outta support so i wouldn’t be able to raise ticket,
all am just asking is if i can include a create password in the signup page, you can provide me with a code snippet. or is there a work around for the email?
Thanks.
Hi, i was able to make visible and working the password form on signup page, i had to edit the ova-login plugin.
You guys wrote a very neat code i must commend you.
although i noticed an error in this snippet.
public function checkPassword($passwrod) { if (strlen($passwrod) > 8 || !preg_match(”#[0-9]#”, $passwrod) || !preg_match(”#[a-zA-Z]#”, $passwrod) ) { return false; } return true; }
it should have been a < 8 not > 8
If you can provide a filter snippet we can just simply add in the child theme functions.php to active password use that will be appreciated.
Thanks.
Hi,
Please check again we are checking $passwrod < 8 in login plugin, the system will return false.
Thanks!
Hi, can you let me know a list of the plugins needed with this template please re additional purchases for full plugin features, many thanks
Hi, You don’t need to buy any extra plug-in to use those features in theme. The all plugins included in theme.
Thanks!
Hi there, I’ve just purchase your theme and it’s great. But, it miss a big settings for event’s manager system : max ticket for all kind of tickets for each slot. Actually when you create an event, you can create different kind ok ticket. For example : 10 VIP tickets for 10£ and 10 Standard ticket fort 5£. Total of 20 tickets available. Could you upgrade it to apply a max ticket tu buy for each slot. I mean, I set 20 tickets available for this slot and 2 differents prices VIP and Standard. So when you buy 15 VIP ticket, there is 5 tickets left (VIP and Standard). Please reply. Best
Hi,
- The theme is working exactly like this: If you set 10 VIP tickets, the customer can’t buy over 10 VIP tickets.
- If you have any problem, you can make a ticket here https://ovatheme.ticksy.com/, so we can assign supporters to you.
Thanks!
Hey, I have encountered “No products were found matching your selection.” How do I solve this?
This was at check out.
Hi,
Please check surely you have setup Cart page in event setting: https://ovatheme.gitbook.io/meup/main-features/settings/general
ALso please make ticket here https://ovatheme.ticksy.com/, so we can assign supporters to you.
Thanks!
Helo!
I saw in your theme that in recurring events there is only one schedule. In your theme it is possible to create a recurring event about 4 times in the same day, at different times.
For example: event A Schedules: 09:00 – 10:30 11:00 – 12:30 13:00 – 14:30 15:00 – 16:30
Recurring event for every day, 4 times a day.
Is it possible in your theme? Thanks.
Hi,
Currently the theme doesn’t support this. This is good idea, we will consider to update it in the future.
Thanks!
OK thanks.
I found your theme perfect, just this option I need. Do you have a forecast for when you will implement this option?
I would also like to know if there is a way to limit the time it is allowed to buy the ticket, for example: there is an event tomorrow at 08:00, can I limit the sale of this ticket to up to 24 hours before the event happens?
Thank you very much and congratulations!
For example: event on 05/30/2021. It is only allowed to buy this ticket until 05/29/2021.
Hi, We will consider to update this feature.
Thanks for sharing.
Hi,
We just updated this feature in theme. Now the admin/vendor can add unlimited schedule in recurring Event.
You can check demo here: https://ovatheme.com/meup/event/the-international-food-drink/
Thanks!
Please answer to ticket #2764833
Hi, Sorry for delay, please check your ticket.
I really hate to be always writing here, but come on….3 days waiting and after I wrote 2 paragraphs you make me a small question about PDFs. I gave ou my username and password so that you could check my question. If you solve this little issues with (Login/register menu, Ticked edition, and packages issue ) I wont come here anymore. But please, give me 5 minutes of the time of your support, read carefully my ticket #2764833. Its my second year with you, could you take in consideration and help me?
ok, the login / Register situation is already solved by me. if you can we can exchange skype and maybe in 5 minutes I could explain you my issue better. what do you think?
Hi, Please check your ticket.
Please review the ticket #2763243 because I waited 15 houts, for an answer about a totally diferent theme. I renewed the support to get real support. please, take a look at it, because my website crashed and I have to do it all over again, and need to be as fast as possible. If you tell me how to correct the error, I can do it, I just need to know what is going on, and to wait 15 hours for a generalistic answer and wrongfully applied, seems quite a waste of time. Please read the ticket I mentioned and please get back to me as soon as possible. Thank you.
Hi,
We will replied customer within 24 hours from the customer make the ticket.
I replied you in that ticket.
Thanks!
Hello, 3 questions and 3 answers that are exactly the same. PLEASE pay attention to ticket #2763243 so that you can seriously help me. No, none of your answers helped. The problem is happening that when I import the demo data, I have several errors as I explained before in the ticket. First answer was not even about this theme…could you please compensate and just take a look at it for a minute? I am open to any skype call or any communication that would help to not have the same answers. Thank you.
Hi, I replied you in ticket.
Hi OVA, I want user with same account to creat events and book as well/
I want events creators to creat only partular type of events not all types does that is possible.
Please lookin for you reply at kimoattaq@gmail.com
Best Regards Ibrahim
Hi,
1: “I want user with same account to creat events and book as well”: Yes, the theme supports this.
2: The theme doesn’t support. the vendor can’t create only particular type of events.
Thanks!
Pre-sale question: Can the vendor be paid direct without me collection the money first? Can we charge organisers a fee for advertising their events instead of a ticket fee?
Hi,
When the customer booking, the payment will send directly to Admin then the admin will send profit to vendor.
Fee for advenrtising: No it ins’t.
Thanks!
Good morning in this update already have the option to hide the number of tickets remaining?
Hi,
Sorry No it isn’t. We have to release this version soon because it is a hot fix for previous version.
Thanks!
Hello, how do I remove the number of tickets remaining on the page now?
Hi,
We will update some hook filter for this problem in next version.
I need vendor to request payout manually. Please this is very necessary and I’m sure all other buyers of your theme want this feature too.
Hi, We are working on this. We will release it this month.
Thanks!
1- Is the calendar translatable? 2- Can I customize and translate the event search field? 3- Is it possible to change “State” to “Department” and put departments from other countries? 4- Is it possible for tickt sellers to send mails or messages to participants I really want to be sure that the theme is fully translatable Thanks
Hi,
1: Yes it is.
2: What do you want to customize search field ? You can translate search field.
3: Yes. You only need to translate “State” to “Department”.
4: No it ins’t. We will consider this feature in the future.
Thanks!
1. I am interested in the theme and what it offers. I had a question about the QR code. I tried to search through the comments to get answers. Our plan is to iframe the website to a mobile app. We would need the QR scanner function to be used within the app without having event creators download another app. Is this possible?
2. Also, is there a way to brand the QR app that you offer? Is it available for iOS and Android? Could not find a link in the demo to test this process.
3. In regards to payouts, can we send stripe payments to organizers with one click from the backend?
Hi,
1: – Iframe the website to a mobile app: You have to customize code for this function.
- QR scanner function: The app supports this feature.
2: The theme included .apk file, so you can install app in andorid. For IOS you have to render it form Our React Native code.
3: Sorry Currently the theme doesn’t support this feature.
Thanks!
Is there any way to add a calendar view of the events?
Hi,
In event detail is displaying event calendar. Can you explain more about your idea ?
Thanks!
I’m talking about a way to display a list of events in a calendar. Is this possible?
Hi, No it isn’t.
Thanks!
I am very interested in your topic. However, I have concerns. Please tell me if the following features are available with your theme.
1- The use of Woocommerce payment methods 2- The allocation of seat numbers on tickets 3- The availability of free tickets 4- The possibility for the organizers to add videos, cover images, personalized colors and countdown on the event pages 5- The possibility of totally personalizing the tickets (I could make the ticket in .PSD and the QR code will be added automatically. 6- Possibility to customize the mobile app that the organizer must use to validate the tickets on the day of his event 7- Adding several organizers for the same event 8- Possibility to create hidden events 9- Availability of discount coupons on the site
Please answer me as soon as possible so that I can proceed to payment.
Have a pleasant day.
Hi,
1: Yes
2: I’m not clear you mean. You can read here to know how to create ticket with seat number: https://ovatheme.gitbook.io/meup/main-features/make-event/manage-event/ticket
3: Yes, The vendor can make Free tickets.
4: Add Video, Images: Yes.
“personalized colors and countdown”: No
5: You can customize template of ticket via HTML in child theme
6: The app support validate ticket. Also you can customize app for your purpose.
7: No it isn’t.
8: No it ins’t
9: Yes. The vendor can create coupons for per ticket.
Thanks!
I would like to have more information about the application. Could I have it? can i put my logo on the app
Hi,
The Application included in theme.
You have to customize code of application to insert your logo in app.
Read more here https://ovatheme.gitbook.io/meup/develop/customize-app
Thanks!
