95 comments found.
is ok. solved
Thank you!
Hi Gloria Team,
pre-buy question: will there be an update soon for this theme including the latest Bakery Plugin Version? Thanks!
Hi,
Yes, we will do it.
Kind regards.
Good evening, I bought the product but the bootstrap 4 files do not come
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
the ticket system does not recognize my order number
Hi, the ticket system does not recognize my order number. What I need are html files with bootstrap 4, do they exist? If not, is there a refund?
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hi, my link to the documentation is unavailable. Where i can findout a new one?
Hello ! i need help to deactivate Lazy loading on the theme.
I need to use a plugin call virtual portfolio and it seems there is a conflict caused by the theme lazy loading.
Unfortunately the premium support expired. Maybe you can send me some info on how to do this on the theme ? thanks a lot, have a great day.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com You can renew your support from this link: https://themeforest.net/downloadsKind regards.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com You can renew your support from this link: https://themeforest.net/downloadsKind regards.
Hello, i need help to deactivate the lazy load on the theme. Can you help me with that ? thanks a lot !
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Really nice 
Thank you! 
Hello, I want to translate the buttons on this page into different languages. I couldn’t find it. I translated the theme etc. I could not find it. Where can I change this?
Image https://prnt.sc/17cny2l https://demo.gloriathemes.com/luxe/demo/project-filtering/Hello,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comYou can renew your support from this link: https://themeforest.net/downloads
Kind regards.
Hi. Does Luxe Theme have a BLOG option. Can’t seem to find it in the Features list. Thanks
Thanks. BTW, your back to top button doesn’t work on mobile and desktop, at least at my end. Try on page link you sent me.
Can you show and video or screenshot?
Kind regards.
How can I send video to you ?
Wait, it works now. I swear it was not working last time accessed. This is strange. Forget about it it seems ok now. Sorry for this.
Hello, can I get answer to my ticket #16261 sent three days ago, please
Hi,
I’m sorry to hear that. I will contact with our support team. I will solve your problem.
Kind regards.
Hi Gloria team,
I have purchased Luxe- architecture theme when am trying to activate Luxe Theme Core plugin, total site getting blank page and unable to login site.. Help with this ASAP..
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hello Gloria themes,
I have bought Luxe- architecture theme and when i activate Luxe Theme Core plugin, everything crashes. I need a solution ASAP.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hi Gloria team,
I have purchased Luxe- architecture theme when am trying to activate Luxe Theme Core plugin, total site getting blank page and unable to login site.. Help with this ASAP..
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hi, I don’t know how to change icons in the feature box? There is more icons available ? And how to change the button text in luxe slider? (4 example -> in home-carousel)
I haven’t got any respond.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hello, please check my ticket #15918. The website continue having problem with visualization of images. It seams that at least one library (jquery) is missing or it is trying to call before it is loaded. Please see attached info in my ticket.
Hi,
I checked your ticket. Your ticket seems to have responded.
Kind regards.
i sent you an ticket #15946 last four days. No answer yet ?
my concern how to add custom font for entire site by upload file ? i am tired to do this, please help me as soon as possible, i have a own purchases font file
Hi,
I checked your ticket. Your ticket seems responded. Please check your ticket. Our support team will be help you.
Kind regards.
Hello, I sent you an ticket #15918 four days ago. No answer yet .- (
Hi,
I checked your ticket. Your ticket seems responded 5 days ago. Please check your ticket. Our support team will be help you.
Kind regards.
Hi! Very good work! I’d like to buy this theme but first I have to make a question: How many projects could be displayed in the Project List Style 10 – Masonry? Is there a limit about project per page?
Kind regards
Hi,
Unlimited. It’s optional. You can choose count.
Kind regards.ç
Hello can you please attend to my ticket Ticket #15628 it has been more than 6 days now and haven’t received feedback.
Hi,
Sorry for late response. Our support team is responded your ticket.
Kind regards.
Hello, I just wrote to you, please your help, I have problems with the list of projects, the filter does not work. # 15782 , thanks
Hello,
I checked your ticket. Your ticket was responded a day ago.
Kind regards.